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12.0 - 16.0 years

0 Lacs

karnataka

On-site

You will be joining Wipro Limited as a Senior Manager Presales, with the preferred location being Bengaluru. Your primary responsibility will involve supporting the Sales team in handling complex, multi-service line, or large deals within the Consumer, Retail & Lifesciences Services industries in the A1 Strategic Market Unit. You will also play a key role in mentoring junior Deal Execution Managers and overseeing multiple deals being executed by the team. As a Manager/Senior Manager Presales, your role will encompass various key responsibilities: RFP Management: - Lead efforts to pursue and secure 10M+ multi-service line deals. - Collaborate with SMU and GBL leaders to create a Deal Summary and Win Strategy. - Manage end-to-end solutions process for pursuits in coordination with GBL/Practice SME and Marketing. - Project manage the entire bid, ensuring timely submission and addressing risks effectively. Solution Integration: - Act as the SMU SPoC for the integrated solution, working closely with GBL sales, practice, delivery, and domain consultants. - Craft compelling solution storyboards with inputs from stakeholders. - Engage customers to gather necessary clarifications and align the final solution architecture with terms and conditions. - Take charge of the legal review process and manage approval for deal clauses. Estimation & Commercial: - Coordinate with GBL/practices/delivery for estimation and deal pricing. - Engage in building various commercial model scenarios. Sales Enablement: - Drive initiatives to meet GTM and geo pipeline targets. - Collaborate with Account and Hunting Sales Leaders to develop specific offerings based on market demand. - Represent the solution offering to client buyers and other groups as a key member of the sales team. Team Management & Bid Leadership: - Mentor junior team members and monitor the execution of multiple bids. - Improve team efficiency by leveraging knowledge repositories and reusable toolkits/playbooks. Desired Candidate Profile: - Engineering/MBA (full time) or Post Graduate Preferred. - Minimum 12 years of Work Experience, with 6+ years in pre-sales & solutions. - Strong understanding of digital, data, cloud, run & change, and infrastructure technologies. - Proficiency in enterprise IT, delivery models, pricing models, presales solutioning, and bid management. - Ability to create innovative solutions, handle multiple deals, and drive consensus within diverse teams. - Excellent organizational, analytical, problem-solving, and communication skills. - Strong business acumen and financial understanding. - Passion for sales in Consumer, Retail, and Lifesciences Services industry. Join Wipro and be part of a modern organization focused on digital transformation and reinvention. Embrace opportunities for personal and professional growth in an environment that encourages innovation and purpose-driven work. Come to Wipro and realize your ambitions. Applications from individuals with disabilities are encouraged and welcomed.,

Posted 2 days ago

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3.0 - 7.0 years

0 Lacs

vadodara, gujarat

On-site

As a Global IT Service Desk Analyst at Lucy Electric Manufacturing & Technologies Pvt Ltd, you will play a crucial role in providing first-line support to end-users, managing service requests and incidents, and ensuring the smooth on-boarding/off-boarding process for new users across Lucy Group companies. Your dedication to delivering exceptional IT services will contribute to the seamless operation of medium voltage switching and protection solutions for electrical distribution systems worldwide. Your responsibilities will include ensuring timely resolution of assigned incidents, requests, and queries, escalating critical issues, administering core M365 services, managing user accounts and permissions, troubleshooting email and collaboration tools, and adhering to ITIL Service Management best practices. Additionally, you will collaborate with team members to enhance IT services, monitor incidents and alerts, and provide expedited support to VIP users. Key skills for this role include proficiency in M365 Admin Centre, Exchange, Active Directory, and Windows Operating System, familiarity with Microsoft Defender, Intune, and Microsoft Entra, strong communication and problem-solving skills, the ability to multitask in a fast-paced environment, and a commitment to maintaining a positive End-User Experience. Previous experience in IT Service Desk or IT support, ITIL certification, and knowledge of Infrastructure technologies and the Microsoft Eco System are essential qualifications. Desirable skills include knowledge of mobile device management, cloud technology, networking concepts, and relevant certifications such as CompTIA A+, Network+, and AZ-900. A willingness to work in shifts, document issues clearly, and support users across multiple time zones are also valuable assets for this role. If you are an enthusiastic individual with a passion for technology, excellent customer service skills, and a collaborative mindset, we encourage you to apply for this exciting opportunity as a Global IT Service Desk Analyst at Lucy Electric. Join us in shaping the future of electrical distribution systems and making a real impact in the world of IT services. Apply now and be a part of our dynamic team!,

Posted 4 days ago

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