IFM Business Head- Hospital Operations

You are a dynamic and experienced P&L Head in Healthcare, responsible for leading and driving the healthcare division of the company. Your role encompasses full ownership of profit and loss (P&L) for healthcare operations, focusing on strategy development, business growth, operational excellence, and client relationship management. It is essential for you to possess a strong understanding of healthcare facility management, hospital operations, and regulatory compliance to ensure high-quality service delivery. Your responsibilities include overseeing end-to-end operations of healthcare facility management services, covering housekeeping, patient support, maintenance, and compliance. You must ensure adherence to healthcare industry regulations, quality standards (NABH, JCI, etc.), and infection control protocols while driving continuous process improvements for enhanced efficiency and service delivery. Implementing technology-driven solutions to optimize facility operations and incorporating best practices in hospital facility management are crucial aspects of your role. You will be involved in implementing various technology-driven solutions to improve hospital efficiency, hygiene, and patient experience, such as infection control and hygiene management, patient support services, biomedical waste management, facility maintenance, and engineering support. Additionally, you will be responsible for client relationship management, including building and maintaining strong relationships with key clients and stakeholders, conducting business development activities, and leading, mentoring, and managing a team of healthcare facility management professionals. To qualify for this role, you should have a Bachelor's/Masters in Hospital Administration or Healthcare Management, along with 10+ years of experience in healthcare facility management, hospital operations, or a related field. Your track record should demonstrate expertise in managing P&L, driving business growth, and overseeing large-scale operations in a facility management company. Key skills and competencies required for this position include strong financial acumen, in-depth knowledge of healthcare facility management services, excellent leadership and strategic thinking abilities, stakeholder management skills, understanding of regulatory requirements and quality standards in healthcare facility operations, and the capability to drive operational efficiency and service excellence.,