HR Portfolio Solution Change Management Specialist
Hello. We re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum through a unique combination of deep human understanding and trusted science. What s more, we re achieving it in a company that we re in control of. In an environment that we re co-creating. And a culture that s uniquely ours. Care to join us. It isn t a question.
With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we re uniquely placed to do this and to grow a strong, successful business.
This is an exciting time to join us and help shape the future. It s an opportunity to be part of something special.
About the Team
Our People Services Excellence team is a critical team supporting People Services to achieve its strategic objectives of exceptional service through effective and efficient processes.
It is a multi-discipline team with capabilities covering Process and Service Excellence, Data analytics, reporting and project execution. The People Services Excellence team will work collaboratively with the Regional and Global capability centres bringing proven methodologies, frameworks and expert capabilities in problem solving, process reengineering, data and systems. They, along with the People Services Leadership Team, will instil a culture of continuous improvement and a Service Excellence mindset. This team will work globally ensuring consistency in the approach and ensure solutions meet the needs locally, where required. A critical element to improvements will be the voice of the customer insight that the team will bring in via the process owners and service users. The project disciplines from the programme management team will ensure strategic ambitions are turned into clear deliverables, tracking and managing initiatives through to completion and ensuring expected benefits are realised.
About the Role
The HR Portfolio Solution Change Management Specialist will play a crucial role in driving strategic HR initiatives across the organization. As a key member of the People Services Excellence team, you will work globally to ensure that HR solutions are consistently implemented while addressing local needs. This role has a dual focus: managing the HR project portfolio to turn strategic ambitions into actionable deliverables, and leading change management efforts to support significant changes in our processes and services. Additionally, you will be responsible for developing the capabilities of the People Services teams (upskilling), ensuring they have the knowledge and tools necessary to manage smaller projects regionally, with guidance from the PMO. Your work will involve managing projects from inception to completion, ensuring the realization of expected benefits, and effectively guiding the organization through transitions associated with major process or service changes.
Key responsibilities
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Design and implement Change Management and Communications strategies that maximize employee adoption and usage of new processes and tools, including policy and process changes, culture change and technology implementations.
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Assess the impact of process and technology changes on employees and other stakeholders, and develop communications and engagement plans to address concerns and mitigate resistance.
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Identify and engage with stakeholders across businesses to secure their buy-in and support for change initiatives, ensuring that align with the needs of both the organization and its employees.
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Collaborate with cross-functional teams to integrate change management activities into projects and programmes.
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Develop communication and training plans to support change initiatives, ensuring that all stakeholders are informed and prepared for changes, ensuring adoption.
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Monitor and measure the effectiveness of change management activities, making adjustments as needed to achieve desired outcomes, ensuring successful implementation and ongoing optimisation.
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Collaborate with the Program Management/Portfolio Lead to manage HR portfolios and ensure alignment with strategic goals.
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Track and monitor project progress, ensuring initiatives are delivered on time and within scope.
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Develop and maintain comprehensive project documentation, including project plans, status reports, and risk management plans.
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Support the prioritization of projects within the HR portfolio, ensuring that resources are allocated effectively.
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Develop the capabilities of the People Services teams through upskilling, ensuring they have the necessary knowledge and tools to manage smaller regional projects with support from the PMO.
Qualifications and skills
Technical
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Proven knowledge and experience in Project Management methodologies like PMP, PRINCE2 etc.
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Knowledge and Experience in Change Management and Communication approach or methodologies, such as APMG, Prosci or ADKAR etc.
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Proficiency in building governances, managing portfolios and reporting.
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Analytical and able to interpret metrics and generate insights from data.
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Experience with HR ,HR technology, HR services, culture change projects.
Behavioural
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Excellent written and verbal communication skills.
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Strong relationship building skills with various cross-functional teams.
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Strong attention to detail and a commitment to accuracy in all tasks.
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Excellent analytical, problem solving, and time-management skills.
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Diversity, Equity and Inclusion
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone.
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We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
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