HR Operations Manager - Employee Relations & Payroll

HR Operations Manager

Key to ensuring a positive employee experience, consistent policy enforcement, and accurate, timely payroll processing.

Solid understanding of labor laws, employee engagement best practices, and payroll systems.

10+ years of experience in HR operations with hands-on payroll and employee relations experience

Key Responsibilities:

Employee Relations (ER):

Serve as the first point of contact for employee queries, concerns, and grievances

Support investigations into employee complaints and assist in resolving workplace conflicts professionally and fairly

Ensure compliance with labor laws and internal policies in all employee interactions

Maintain documentation related to disciplinary actions, performance issues, and HR communications

Work closely with HRBPs and line managers to promote a positive and inclusive work culture

Conduct exit interviews and analyze feedback to identify trends and suggest improvements

Assist in implementing employee engagement and retention initiatives

Payroll:

Compile, validate, and process monthly payroll data in coordination with finance/payroll providers

Ensure payroll accuracy including salary, bonuses, benefits, deductions, and statutory compliance

Reconcile payroll reports and resolve any discrepancies in a timely manner

Support year-end activities such as tax filings, salary certificates, and audit documentation

Maintain confidentiality and security of payroll data and employee information