Posted:2 days ago|
Platform:
Work from Office
Full Time
Candidate will serve as Financial Analyst to review bill, invoices
Excellent communication skills - both verbal and written - with a professional telephone etiquette
Helpful, empathetic, and enthusiastic.
Good Accounting knowledge
Preferable Financial Graduates
Adherence to process to ensure high quality and customer service.
Follow escalation procedures for issues uncontrollable at agent level First call resolution.
Break schedule adherence.
Involvement in motivational activities, implementing feedback given during monitoring sessions.
Updating various logs like escalation log, complaint tracker etc.
Ensuring data security - proprietary data of customers
HCLTech
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