Guest Service Associate - Front Office

As a member of our team at Accor, you will have the opportunity to contribute to the efficient delivery of services through effective support. Your role will involve responding to customer queries promptly to ensure their satisfaction and maintaining the quality of customer service provided. By keeping the Front Office log book and shift reports up to date, you will play a crucial role in the smooth operation of our services. To excel in this position, a service-oriented mindset is essential, along with previous leadership experience. Familiarity with Opera or a related system is preferred, showcasing your ability to adapt to different tools and technologies. Building and nurturing relationships with stakeholders is a key aspect of this role, requiring clear communication and strong networking skills. Leading by example and fostering a positive team culture are vital components of this role. Your ability to inspire high performance among your colleagues will contribute to the overall success of our team. At Accor, we value diversity and inclusion, striving to create an environment where diverse talents are welcomed, recruited, and promoted. Join us at Accor to be a part of a dynamic and inclusive workplace where you can make a difference every day. Explore the opportunities that await you with us and discover a fulfilling career path. Dare to challenge the status quo, care for the world, and be limitless in your potential. Visit our careers page at https://careers.accor.com/ to embark on your journey with us.,