Guest Relations Executive

As a May I Help You Desk Attendant, your primary responsibility will be to ensure that the designated desk is consistently manned with the appropriate attire. You must also ensure that the area of duty is never left unattended, guaranteeing seamless service for patients and visitors at all times. It is imperative to manage shift breaks efficiently and report for duty promptly. Your role will involve warmly greeting patients upon their arrival, demonstrating politeness and humility in all interactions. You will assist individuals in navigating the hospital premises, familiarizing them with relevant locations, processes, and introducing them to the respective doctors and staff members. Additionally, you will be required to stay informed about the availability of doctors, services, and treatment options. Answering both internal and external phone calls is a crucial aspect of this position, and it is essential to handle all communications with the utmost confidentiality. Moreover, part of your duties will include alleviating patient anxieties, addressing queries, and maintaining a welcoming reception area. Responding to patient and visitor inquiries in a courteous and professional manner, using language that is easily understandable to them, is key. This is a full-time position that requires your physical presence at the workplace. If you are interested in this opportunity, please contact the employer at +91 9115564400 to discuss the role further.,