Guest Relation Executive

Job Vacancy: Guest Relation Executive
Location: Sanjeevini Life Care Village, Kerala
Employment Type: Full-time
Department: Front Office / Guest Services

About Us:
Sanjeevini Life Care Village is a leading wellness and healthcare destination offering a serene blend of holistic healing, comfort, and care. We are looking for a warm, professional, and proactive Guest Relation Executive to be the face of our facility and ensure an exceptional guest experience at every touchpoint.

Key Responsibilities:

• Welcome guests warmly and ensure a smooth check-in/check-out process.
• Handle guest queries, concerns, and requests with efficiency and empathy.
• Coordinate with various departments to ensure guest satisfaction and timely service.
• Maintain guest records and feedback to enhance personalized service.
• Assist with wellness program briefings, facility tours, and service guidance.
• Uphold service standards and reflect the brand’s values in every interaction.

Requirements:

• Bachelor's degree or diploma in Hospitality Management or related field.
• Minimum 1–3 years of experience in a similar role (hospitality, healthcare, or wellness industry preferred).
• Excellent communication skills in English; knowledge of Malayalam and Hindi is a plus.
• Pleasing personality, calm demeanor, and strong interpersonal skills.
• Proficient in MS Office and front office software (knowledge of HIS or PMS systems is an advantage).

Benefits:

• Competitive salary package
• Peaceful, wellness-oriented working environment
• Accommodation and meals (if required)
• Training and career growth opportunities
• Staff wellness privileges

How to Apply:
Interested candidates are requested to send their updated resume with a recent photograph to info@sanjeevinilifecare.com ,ceo@sanjeeviniwellness.com with the subject line “Application for Guest Relation Executive – Sanjeevini Life Care Village”.

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Job Type: Full-time

Pay: ₹10,056.75 - ₹47,001.72 per month

Benefits:

• Food provided

Ability to commute/relocate:

• Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person