Front Desk Executive

We are Mumbai's first full-service indoor bouldering club!

Your responsibilities:

• Greet and check-in guests as and when they arrive, and provide them with the correct rental shoes for their size
• Explain the club's offerings, memberships, classes, and answer any questions guests may have
• Take guests' payments and guide them to the right areas to go in the club
• Make sure the safety protocols are being observed and enforce the rules when needed
• Help with merchandise sales as and when members are interested
• Help with general club supervision and maintenance, and as needed whenever the club hosts events
• Generally fill in the blanks as and when needed

Who you are:

• Someone with no experience? That's totally fine, as long as you're committed to learning and doing your best!
• Someone who is able to maintain your cool while talking to customers, no matter the circumstances
• Someone who can read and speak fluent English, and is comfortable with a customer-facing role
• Someone who can use basic computer functions such as Excel, Word, and some other basic applications (we can teach you this too!)
• Someone who likes the place being in order and clean
• As a plus, someone with excellent interpersonal and conflict resolution skills

Your benefits:

• You can pick up a flexible shift and hours to suit your lifestyle: 4 hours part-time / 4 + 4 hours split shift / 8 hours
• You can access the club's facilities in your off hours and train how you'd like
• You'll receive discounts on all the coolest club merchandise
• As one of the first few employees, you'll see how to run a business from the ground up!
• You'll have the opportunities to advance and grow as we advance and grow
• You'll be part of the coolest new space in Mumbai, and at the centre of the next fitness revolution in India!

Job Types: Full-time, Part-time, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• English (Required)
• Hindi (Required)

Work Location: In person