Food And Beverage Supervisor

Job Overview:

We are seeking a dedicated and experienced Food and Beverage Supervisor to join our team. The ideal candidate will be responsible for overseeing the daily operations of the food and beverage department, ensuring high standards of service, quality, and customer satisfaction. This role requires a strong leader with excellent communication skills and a passion for the food and beverage industry.

Key Responsibilities:

- Supervision and Management:

- Oversee the daily operations of the food and beverage department, including dining areas.

- Train, supervise, and schedule staff, ensuring that they provide excellent customer service and adhere to company policies.

- Customer Service:

- Ensure a high level of customer satisfaction by addressing any issues or concerns promptly and professionally.

- Monitor and evaluate service quality, providing feedback and guidance to staff as necessary.

- Operational Efficiency:

- Assist in the development and implementation of operational policies and procedures to enhance efficiency and effectiveness.

- Work closely with the kitchen team to ensure timely and accurate food preparation and service.

- Financial Management:

- Assist in managing the budget for the department, ensuring cost control and adherence to financial goals.

- Monitor inventory levels and conduct regular stock checks to minimize waste and manage costs.

- Compliance and Safety:

- Ensure compliance with health and safety regulations, including food safety and sanitation standards.

- Conduct regular inspections of the dining and kitchen areas to ensure cleanliness and adherence to safety protocols.

- Promotions and Events:

- Collaborate with the marketing team to plan and execute promotional events and campaigns to enhance visibility and sales.

- Participate in planning special events, catering services, and menu planning in collaboration with the culinary team.

- Reporting:

- Prepare reports on food and beverage sales, customer feedback, and operational efficiency for management review.

- Analyze sales data and customer preferences to inform future menu and service improvements.

Qualifications:

- Bachelors degree in Hospitality Management, Food Service Management, or a related field (or equivalent experience).

- Proven experience in a supervisory role in the food and beverage industry.

- Strong knowledge of food and beverage operations, including service standards and health regulations.

- Excellent communication, leadership, and interpersonal skills.

- Ability to work in a fast-paced environment and manage multiple priorities effectively.

- Proficiency in point-of-sale (POS) systems and Microsoft Office Suite.