8.0 - 12.0 years

0 Lacs

hyderabad, telangana

On-site

You will be working at Qualcomm India Private Limited in the Information Technology Group, specifically in the Systems Analysis team. In this role, you will need to operate during US hours, supporting Qualcomm IT with your expertise in the ALM Space (Application Lifecycle Management). Your responsibilities will include customer requirements gathering, supporting releases, handling customer requests, initial triage and troubleshooting of application issues, conducting training sessions and documentation, and following agile Scrum Methodology. You will be troubleshooting specific applications and tools, requiring excellent oral and written communication skills. Experience in configuring and administering bug tracking and project management tools such as JIRA, Fisheye/Crucible, and Confluence is essential, along with system analysis experience. You should have 8 to 12 years of relevant experience, with the ability to multitask, balance priorities, and follow up promptly. Collaboration with customers and internal stakeholders to achieve common objectives is vital. Identifying and driving continuous improvement on technology solutions, as well as escalating critical issues and driving efficiency improvement initiatives, will be part of your role. You must possess the skills to influence internal stakeholders to adopt best practices, work independently and in a team environment, and make sound decisions. Qualcomm is an equal opportunity employer and is committed to providing reasonable accommodations for individuals with disabilities during the application/hiring process. If you have a disability and require assistance, you can contact Qualcomm via email or phone to request accommodations. Qualcomm expects all employees to adhere to applicable policies and procedures, including security requirements for protecting confidential information. Qualifications for this position include 4+ years of IT-relevant work experience with a Bachelor's degree or 6+ years of IT-relevant work experience without a Bachelor's degree. If you are passionate about working in a structured and performance-based environment, possess high ethical standards, and have good knowledge of industry tools, this role at Qualcomm may be the right fit for you.,

Posted 1 week ago

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