Female Customer Care Representative

0 - 3 years

2 - 5 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibility & Duties

Understand customer requirements and accurately fill in details in the CRM system
Follow up on service requests to ensure timely resolution Present collected data and insights to management for review Answer inbound and outbound calls professionally Provide information about products and services Take or cancel orders and obtain details of complaints Maintain detailed records of customer interactions and transactions, including enquiries, complaints, comments, and actions taken Process orders, forms, and applications efficiently Ensure timely follow-ups on customer requests to guarantee satisfaction Refer unresolved customer grievances or special requests to appropriate departments for further investigation

Job Requirements:

Job Type:

Full-time, Regular / Permanent

Preferred Candidate:

Female

Schedule:

Day shift

Location:

Noida - 201301, Uttar Pradesh Must be able to reliably commute or

plan to relocate before starting

the job
Education: Higher Secondary (12th Pass) -
Preferred

Language

:
Hindi -
Preferred

English -
Preferred
Salary : 8000.00 - 16000.00 per month
Job Types: Full-time, Regular / Permanent

Kindly send your resume: [email protected]

www.lifeasyinterior.com

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