F&B Supervisor/Team Leader/Captain

3 - 7 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The F&B Team Leader/Supervisor is responsible for overseeing daily food and beverage service operations to ensure the smooth functioning of the restaurant, bar, or dining area and deliver exceptional guest experiences. In this role, you will provide leadership, maintain high service standards, and ensure guest satisfaction. You will lead the front-of-house staff during shifts, setting an example of professionalism, courtesy, and efficiency. Assign tasks and responsibilities to staff, ensuring they are completed effectively. Greet and interact with guests, addressing inquiries, concerns, and special requests promptly and professionally to contribute to a positive dining experience. Assist in recruiting, training, and supervising front-of-house staff, conduct pre-shift briefings, and ensure staff adherence to service standards and company policies. Collaborate with the Restaurant Manager/F&B Manager to manage daily restaurant operations, including reservations, table assignments, and seating arrangements. Monitor table turnover, optimize occupancy, and assist in inventory control and stock management. You will also assist in tracking and managing revenue, expenses, and billing accuracy. Maintain a comprehensive knowledge of the menu items and beverage offerings, assist guests in making menu selections, and communicate any updates to the team and guests. Ensure compliance with health and safety regulations, promote safety standards among staff, and address incidents promptly. Qualifications: - High school diploma or equivalent required; bachelor's degree in Hospitality or related field preferred. - Previous experience in a similar role with strong leadership and supervisory skills. - Excellent communication and interpersonal abilities. - Proficiency in restaurant management software and computer applications. - Knowledge of food and beverage operations, industry trends, and local regulations. - Customer-focused with a passion for delivering outstanding service. - Ability to work flexible shifts, including nights, weekends, and holidays. If you have a passion for hospitality and event coordination, we invite you to apply for this exciting opportunity.,

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