Responsibilities may include the following and other duties may be assigned.

Program Delivery

• Facilitate leadership development experiences virtually and in person, ranging from 2-hour sessions to multi-month immersive programs.
• Deliver content consistently and effectively, while adapting style, pace, and tone to match the audience and session dynamics.
• Ensure learner engagement by using advanced facilitation techniques including storytelling, Socratic questioning, coaching, and experiential learning.
• Manage and guide group processes, including small group breakouts, large group debriefs, role plays, and peer coaching.
• Surface and navigate participant resistance or sensitive topics with professionalism, cultural competence, and emotional intelligence.
• Reinforce program objectives and ensure alignment to core leadership competencies and business outcomes.
• Utilize virtual facilitation platforms and tools to produce and facilitate virtual events, ensuring seamless delivery and engagement.
Flex facilitation style to align with diverse cultural norms and varying levels of seniority from supervisor to executive level.

Leadership Coaching

• Deliver 1:1 and small group coaching engagements for employees and leaders at various levels aligned to program goals or individual development plans.
• Leverage ICF-aligned coaching practices to build trust and psychological safety, deepen self-awareness, and facilitate breakthrough thinking and behavioral change.
• Administer and debrief leadership assessments (e.g., 360s, personality or strengths-based tools) as part of development journeys.
Maintain documentation, confidentiality, and ethical standards in accordance within guidelines.

Learning Environment Management

• Foster an inclusive, respectful, and psychologically safe learning environment for all participants.

• Use adult learning principles and evidence-based techniques to maximize retention, reflection, and transfer of learning.
• Monitor learner engagement and adjust facilitation strategies as needed in real time.

Preparation and Readiness

• Conduct thorough session preparation including reviewing facilitator guides, participant pre-work, content updates, and technology setup.
• Participate in train-the-trainer (TTT) and program rehearsal sessions as needed to ensure delivery excellence and consistency.
• Coordinate with producers, co-facilitators, or program managers before, during, and after sessions to ensure seamless execution.
• Support localization and translation efforts to ensure global content is accessible and culturally relevant.

Brand Stewardship

• Represent the brand and voice of the organization’s leadership philosophy, values, and learning culture in every session.
• Serve as a role model of leadership behaviors and a culture ambassador during and outside of delivery.

Continuous Improvement

• Provide feedback to the instructional design and program management teams on program flow, content effectiveness, and learner reactions.
• Stay current on facilitation best practices and leadership development trends through professional learning and certifications.
• Consult as needed on program design and build efforts
• Perform other duties as assigned.

Required Knowledge and Experience:

Must Have: Minimum Requirements

• Bachelor’s degree with 10 + years of facilitation experience, including at least 5+ years focused on leadership development for mid-to-senior level leaders.
• Proficient in English. Able to converse effectively in both spoken and written format

Nice to Have

Qualifications:

• Master’s degree in Organizational Development, Psychology, or related field.
• ICF Certification (ACC, PCC, or MCC) in good standing.
• Certification in assessment tools (e.g., Hogan, MBTI, DiSC, StrengthsFinder, Leadership Circle Profile).
• Formal certification in facilitation methods (e.g., IAF Certified™ Professional Facilitator, ATD Master Trainer, DDI, Prosci, or equivalent).

Experience:

• Facilitating programs for multinational companies, top consultancies, or learning institutes.
• Facilitating in both virtual and in-person environments for diverse, global audiences.
• 3+ years of professional coaching with successful engagements.
• Familiarity with virtual facilitation platforms (e.g., MS Teams, Zoom, Webex, Adobe Connect).
• Experience facilitating content from leading leadership frameworks (e.g., Situational Leadership®, Emotional Intelligence, Growth Mindset, Crucial Conversations, Adaptive Leadership).

Skills:

• Ability to flex facilitation style for various cultural norms and seniority levels.
• Exceptional interpersonal skills, executive presence, and emotional intelligence.
• Fluency in additional languages is a plus.

Other:

• Willingness to travel up to 50%