Deal Desk Manager

About the Company

BrightEdge is the global leader in enterprise SEO and content performance marketing, empowering brands to transform their digital marketing strategies with data-driven insights and AI-powered solutions.

About the Role

Manager - Deal Desk Operations

We are seeking a dynamic Deal Desk Manager with proven experience in the SaaS/MarTech industry who is passionate about driving revenue growth through strategic deal structuring and innovative commercial solutions. This role will support our Global Sales organization with a focus on North American markets, serving as a key member of our Revenue Operations team. The ideal candidate combines deep expertise in deal pricing and structuring with the ability to develop scalable deal management processes that support our rapid growth trajectory. This person thrives in collaborative environments and is skilled at building strong partnerships across Sales, Legal, Product, and Finance teams while maintaining a customer-centric approach to complex commercial negotiations.

Responsibilities

• Strategic Deal Support

  : Proactively partner with Sales teams to navigate complex deal structures, providing pricing guidance and creative commercial solutions that balance customer requirements with BrightEdge's business objectives.

• Revenue Optimization

  : Lead pricing strategy initiatives and deal structure optimization to maximize revenue potential while maintaining competitive positioning in the enterprise SEO and content marketing space.

• Process Leadership

  : Drive continuous improvement of deal management workflows and establish scalable processes that support BrightEdge's growth across multiple product lines and market segments.

• Cross-Functional Collaboration

  : Partner closely with Finance, Legal, Product Management, and Sales Operations teams to ensure compliant deal structures and streamlined approval processes.

• Market Intelligence

  : Conduct competitive pricing analysis and market trend assessment to inform strategic pricing decisions and maintain competitive advantage.

• Deal Governance

  : Review and approve quotes within established authority levels while ensuring adherence to company policies and revenue recognition guidelines.

• Sales Enablement

  : Provide training and guidance to Sales teams on deal structuring best practices, pricing strategies, and process improvements.

• Global Coordination

  : Collaborate with international Deal Desk counterparts to ensure consistent global processes while adapting to regional market requirements.

• Analytics & Reporting

  : Develop and maintain deal performance metrics, pricing trend analysis, and process efficiency reporting to support data-driven decision making.

Qualifications

• Educational Background

  : Bachelor's degree in Finance, Business, Economics, or related field; MBA or equivalent advanced degree preferred.

Required Skills

• Industry Experience

  : 5+ years of experience in deal desk, sales operations, or revenue operations roles within SaaS, MarTech, or enterprise software companies.

• Deal Structuring Expertise

  : Proven track record of managing complex enterprise deals including multi-year agreements, usage-based pricing models, and custom commercial terms.

• Relationship Building

  : Demonstrated ability to influence and collaborate effectively with Sales teams, C-level executives, and cross-functional stakeholders.

• Problem-Solving Skills

  : Strong analytical mindset with the ability to translate complex customer requirements into viable commercial solutions.

• Process Orientation

  : Experience building and scaling deal management processes in high-growth environments with a focus on efficiency and compliance.

• Strategic Thinking

  : Deep understanding of SaaS business models, revenue recognition principles, and go-to-market strategies.

• Communication Excellence

  : Outstanding verbal and written communication skills with the ability to present complex information clearly to diverse audiences.

• Technology Proficiency

  : Advanced skills in Salesforce.com, Excel/Google Sheets financial modeling, and CPQ systems; experience with HubSpot, Tableau, or similar analytics tools preferred.

Preferred Skills

• Experience with HubSpot, Tableau, or similar analytics tools preferred.

Equal Opportunity Statement

BrightEdge is committed to diversity and inclusivity in the workplace.

Location

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