Customer Support Executive

0 years

1 - 2 Lacs

Posted:8 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Designation:- Customer Support Executive

Department:- Operations

Experience:- 0-1 Year

Qualification:- Any Graduates

Roles & Responsibilities:-

· Identify and assess customers’ needs to achieve satisfaction.

· Provide accurate, valid and complete information by using the right methods/tools.

· Handle customer complaints and feedback; provide appropriate solutions and alternatives within the time limits.

· Enroll in query handling related to transactions, onboarding process, Id generation and other fintech process.

· Maintain regular continuous relationship with existing and potential customers.

· Can comfortably interact with the customers on Calls, chats and emails.

Skills Required:-

· Must have effective communication skills.

· Candidate should be active listener and speaker.

· Candidate should be empathetic in nature.

· Good Knowledge of MS Office.

Interested Candidates:- Connect On 93112 08863

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

  • Day shift
  • Evening shift
  • Morning shift
  • Rotational shift

Work Location: In person

Speak with the employer
+91 9311208863

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