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QDegrees Services
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Customer Support Agent

Customer Support Agent

QDegrees Services

0 years

1 - 3 Lacs

Jaipur, Rajasthan

Posted:1 week ago| Platform: SimplyHired logo

Apply

Skills Required

Customer service English 12th Pass Bachelor's degree In-person

Work Mode

On-site

Job Type

Full Time

Job Description

Providing accurate information about products or services and guiding customers in making informed decisions.
Resolving customer issues and concerns efficiently, ensuring high customer satisfaction.
Maintaining a deep understanding of our products, services and policies to address customer concerns effectively.
Responding to customer inquiries accurately and on time, through various channels, including phone, email and chat.
Escalating complex issues to higher authorities when necessary and following up on resolutions.
Maintaining detailed and accurate records of customer interactions and inquiries
Proficient in English and Tamil is a must.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Commuter assistance
Health insurance
Provident Fund

Schedule:

Day shift
Fixed shift

Supplemental Pay:

Performance bonus

Work Location: In person

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