Customer Service Specialist

As a Customer Service Specialist at Cretekala Studio Private Limited, you will play a crucial role in ensuring excellent customer support and satisfaction. Your responsibilities will include handling customer inquiries, addressing and resolving issues, and maintaining a high standard of customer experience. Based in Nashik, this full-time, on-site position requires strong customer support, service, and experience skills. You will be responsible for managing phone communications, responding to email inquiries, and providing professional assistance to customers on a daily basis. To excel in this role, you should possess excellent communication and interpersonal skills, along with a keen attention to detail and strong problem-solving abilities. The ability to work both independently and collaboratively within a team is essential. Previous experience in a customer service role would be advantageous, and a Bachelor's degree in Business Administration, Communications, or a related field is preferred. Join us at Cretekala Studio Private Limited and be part of a dynamic team that is redefining the landscape of concrete design through creativity and innovation.,