You will be working as a full-time Customer Service Representative on-site in Puri. Your main responsibilities will include handling incoming customer inquiries, providing accurate information in a timely manner, resolving customer issues, and ensuring high levels of customer satisfaction. This role will require you to respond to various customer communication channels such as calls, emails, and live chats. It is essential to adhere to customer service policies and procedures while documenting customer interactions, escalating complex issues, and contributing to continuous improvement initiatives. To excel in this role, you should have experience in Customer Service and Customer Support, with a strong focus on ensuring Customer Satisfaction. Excellent communication and problem-solving skills are crucial, along with proficiency in using customer service software and tools. The ability to work effectively in a fast-paced environment is essential. While a high school diploma or equivalent is required, additional qualifications in customer service or related fields would be beneficial.,

More Jobs at PRIYANKA AGENCY

Customer Service Representative

puri

2.0 - 6.0 yrs

Salary: Not disclosed

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Customer Service Representative