Customer Relationship Specialist

Company Description Hello December is a brand that breathes lifestyle merchandising and creates environments that offer an emotional journey for our customers. We provide fashionably curated home decor and other lifestyle products timely through our platform. Our mission is to craft experiences and spaces that resonate with our customers' lifestyles. Role Description This is a full-time on-site role for a Customer Relationship Specialist located in Mumbai. The Customer Relationship Specialist will be responsible for ensuring customer satisfaction, handling customer support inquiries, and maintaining high standards of customer service. Daily tasks will include addressing customer concerns, providing timely solutions, and communicating effectively with customers to enhance their overall experience. Qualifications Customer Satisfaction and Customer Service skills Customer Support skills Strong Communication skills Analytical skills to identify and resolve issues Ability to work collaboratively in a team Excellent problem-solving abilities Bachelor's degree in Business, Marketing, or a related field is preferred Show more Show less