Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Interviews

Home
>
Jobs in Pune
>
DBS Packaging
>
Customer Relationship Officer

Customer Relationship Officer

3 - 5 years

|

4 - 5 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

Order Management Sales Support Customer Coordination Key Account Management Sales Coordination Order Processing Dispatch Scheduling

Work Mode

Work from Office

Job Type

Full Time

Job Description

| Roles & Responsibilities |

Handling Existing Key Customer Accounts.
Maintain Relationship with Customer Inquiry, Leads handling, Customer Follow up.
Data Management using CRM (Customer Relationship Management).
Overseeing timely delivery and payment of sales orders.
Single point contact between Customers & Factory for customer support.
Coordinating with the internal teams to process customer orders.
Tracking and updating customers on the status of their orders.
Proactively identify, investigate and resolve recurring customer support issues.
Proactively gather and utilize customer feedback and suggestions in coordination with Sales and Marketing team.
Conduct high-level industry research to develop effective sales solutions.
Managing CRM platform for data and analytics.
Customer Satisfaction Index of all customer on a Monthly Basis.

Qualification & Skills:

Bachelor's / Master's degree in Business, Marketing or a related field

5+ years of experience in Sales field

Fluent in business English communication and local languages

Proactive and solution-oriented approach with a good entrepreneurial mindset

Balanced and resilient personality

Knowledge of Excel, Word and PowerPoint, Email Drafting

Immediate Joining is Preferred

Only Male Candidate Preferred

More Jobs at DBS Packaging

Customer Relationship Officer

Pune

INR 4 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

Customer Relationship Officer

Vistaar Finance

Nagercoil, Tirunelveli, Thoothukudi

Customer Relationship Officer

Vistaar Finance

Kumbakonam, Tiruchirapalli, Thiruvarur

Customer Relationship Officer

Vistaar Finance

Madurai, Kovilpatti, Virudhunagar

Customer Relationship Officer

Vistaar Finance

Kallakkurichi, Panruti, Virudhachalam

Customer Relationship Officer

Vistaar Finance

Thanjavur, Tiruchirapalli, Musiri

Customer Relationship Officer

Coimbatore, Tamil Nadu, India

Customer Relationship Officer

Pune

Customer Relationship Officer

Astro-Vision Futuretech Pvt Ltd

India

Customer Relationship Officer

Annapurna Finance

Chitradurga, Tumkur, Chikkaballapura

Customer Relationship Officer

Ujjivan Small Finance Bank

Abohar, Agra, Ajmer