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1.0 - 5.0 years

2 - 4 Lacs

Gurugram

Work from Office

Call detractors to gather feedback Identify issues with product/service Document and share insights Escalate to relevant teams Maintain a positive, empathetic tone Meet KPIs for calls and resolution Support training and projects

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0.0 - 5.0 years

1 - 3 Lacs

Noida, New Delhi, Delhi / NCR

Work from Office

- Tata 1mg Customer Service - Hsc/Graduate - Good communication - Salary:- 15000 Inhand for HSC Fresher - 16000 Inhand for Graduate Fresher - Shift Timing:- 8 Hours Shift - Male Candidates 7am to 12am Window - Female Candidates 6am to 7pm Window Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata :- 8624868754 Perks and benefits High Incentives and growth opportunities.

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0.0 - 5.0 years

1 - 2 Lacs

Noida, New Delhi, Delhi / NCR

Work from Office

- Tata 1mg Customer Service - Hsc/Graduate - Good communication - Salary:- 15000 Inhand for HSC Fresher - 16000 Inhand for Graduate Fresher - Shift Timing:- 8 Hours Shift - Male Candidates 7am to 12am Window - Female Candidates 6am to 7pm Window Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. Perks and benefits High Incentives and growth opportunities.

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2.0 - 4.0 years

1 - 2 Lacs

Noida, Greater Noida

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. .Greet customers warmly and ensure a pleasant showroom experience. .Help maintain showroom cleanliness and organized displays.

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0.0 - 5.0 years

2 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for International BPO || Noida || Gurgaon UG & Grad both can apply Fresher & Exp can apply Rotational shifts & Offs Salary- 15-36k in hand Huge Incentives 2 way Cabs Complementary meals* Call @ Preety 9315067190

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0.0 - 5.0 years

1 - 3 Lacs

Noida, New Delhi, Delhi / NCR

Work from Office

- Tata 1mg Customer Service - Hsc/Graduate - Good communication - Salary:- 15000 Inhand for HSC Fresher - 16000 Inhand for Graduate Fresher - Shift Timing:- 8 Hours Shift - Male Candidates 7am to 12am Window - Female Candidates 6am to 7pm Window Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. Perks and benefits High Incentives and growth opportunities.

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1.0 - 6.0 years

0 - 3 Lacs

Kolkata

Work from Office

SUMMARY Opening for fresher and experience for customer support role in a leading KPO company in Kolkata. Job Location: Kolkata (Work from Office) Salary Structure (In-Hand): Freshers: 15k in-hand Experience upto 18k inhand Key Responsibilities: Handle international customer queries related to medical billing. Ensure high levels of accuracy and compliance with medical billing regulations. Maintain and update customer records in the system. Deliver exceptional customer service and ensure prompt issue resolution. Meet process-driven quality and productivity targets . Requirements Eligibility Criteria: Education: Undergraduates & Graduates both can apply. Experience : Freshers & experienced professionals (up to 7+ years) are eligible. Communication Skills: Excellent English communication is mandatory (verbal & written). Benefits Perks & Benefits: Cab Facilities for employees. Sat/Sunfixed off PF/Medical insurance coverage IJP- Internal job promotion opportunity Incentive over and above the salary

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1.0 - 6.0 years

2 - 3 Lacs

Bengaluru

Work from Office

Hiring for BPO Voice Process and Email & Chat Process -Semi Voice Work location Marathahalli Bengaluru Eligibility : Graduate with 1yr experience in any bpo as Voice Process and Email & Chat. Client budget 27k ctc. Required Candidate profile Excellent English Verbal and written + Hindi communication. 6 days working and 1 Rotational off. Age limit not above 32yrs E-brdassociates@workmail.com OR call 8377024167. 9560576207

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0.0 - 5.0 years

1 - 4 Lacs

Mumbai Suburban, Thane, Navi Mumbai

Work from Office

Opening for MNC's Company 24/7 RO 2 RO Wkoff Location- Thane, Navi Mumbai, Mumbai HSC-Graduate fresher and Exp both will do Salary :- Upto 40k Interested Candidates Contact via (aniket@careerguideline.com) or WhatsApp ( 8828150388)

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0.0 - 1.0 years

1 - 1 Lacs

Coimbatore

Work from Office

Responsibilities: * Manage customer queries via phone, email & chat * Resolve issues promptly & professionally * Collaborate with teams on process improvements

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0.0 - 1.0 years

2 - 2 Lacs

Bengaluru

Work from Office

POSITION: L3 Consultant L3 Profile (includes IJS, OTF, Proactive escalations, Blogs L2, BNPL, ECR, FK India, H&S, Legal, WCS, Social Media Backend, Sensitive, Service Recovery, Cockpit) JOB SUMMARY: To handle queries and complaints from customers tactfully, provide excellent customer experience at every interaction and ensure end-to-end resolution by taking complete ownership for the customer in every transaction. The goal is to gradually achieve superior customer engagement and ensure a significant improvement in customer experience. Being a part of this team also means to be the whistleblower, highlighting issues impacting customers both externally and internally. KEY ATTRIBUTES Demonstrated commitment to delivering exceptional customer service and driving continuous improvement initiatives by effective handling of arguments, service denials, and rebuttals and handling high anxiety customers with composure Displays accountability and ownership in customer interactions ® Strong analytical and problem-solving skills, with the ability to think critically and creatively to resolve customer issues ® Strong time management abilities ® Flexible in learning and cross-skilling across processes ® Exhibits good phone etiquette and call handling QUALIFICATION / ELIGIBILITY CRITERIA : (Pre Requisite) ® Graduating in any stream is a mandate ® 100% WFO ® Minimum 1 year customer support role (exp working on escalation desk would be a plus) ® Flexible working in all the shifts (Should be willing to work for the customer without having constraints to timings/shifts) ® Excellent spoken (English & Hindi) and written language skills (English) with an ability to compose a grammatically correct, concise and accurate written response Hiring Criteria: Language: English and Hindi fluency (Versant B1 - CEFR Rating) (Versant 4) Typing proficiency - Typing test (30 WPM with 85% accuracy) Customer Service Mindset - Psychometric test + Problem solving Interviews - By FK assessor + Operations *Versant B1 is equivalent to Versant 4 and the score ranges from 47-57

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5.0 - 6.0 years

5 - 6 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

ASTER DM HEALTHCARE LIMITED is looking for Senior Associate - Customer Care to join our dynamic team and embark on a rewarding career journey Customer Support: Interact with customers through various channels (phone, email, chat, etc) to address inquiries, resolve issues, and provide assistance Supervision: Provide guidance, training, and mentorship to junior customer care associates to ensure they meet performance and quality standards Issue Resolution: Handle more complex or escalated customer inquiries and complaints, finding suitable solutions to ensure customer satisfaction Quality Assurance: Monitor and evaluate the quality of interactions between junior associates and customers, providing feedback and coaching as needed Product Knowledge: Maintain a deep understanding of the organization's products, services, and processes to address customer queries effectively Data Entry: Accurately record customer interactions, inquiries, and resolutions in the customer relationship management (CRM) system Escalation Handling: Manage and escalate customer issues to higher management or other departments when necessary Customer Feedback: Collect and report customer feedback to help identify areas for improvement and make recommendations for process enhancements Compliance: Ensure that customer interactions adhere to company policies, procedures, and legal and regulatory guidelines Training: Stay updated on product or service changes and attend training sessions to improve customer service skills Reporting: Generate reports on customer care performance and share insights with senior management Qualifications:Education: A high school diploma or equivalent is typically required Some positions may prefer a bachelor's degree or relevant vocational training Customer Service Skills: Strong customer service skills, including active listening, empathy, and the ability to remain calm and professional in challenging situations Experience: Several years of experience in a customer service role, demonstrating progressively increasing responsibilities Leadership: Leadership and supervisory skills to guide and mentor junior associates Communication: Effective verbal and written communication skills for interacting with customers, colleagues, and senior management

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1.0 - 5.0 years

1 - 4 Lacs

Pune

Work from Office

Hiring Sales Executive in Pune at Prime Homes Realtors. Handle client calls, follow-ups, onsite sales. 6+ months experience. Target-driven, strong communication skills. Email resume to hr@primehomesrealtors.com or share resume on 7020784981 Sales incentives Performance bonus Job/soft skill training

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0.0 - 3.0 years

1 - 2 Lacs

Noida, New Delhi, Delhi / NCR

Work from Office

- Tata 1mg Customer Service - Hsc/Graduate - Good communication - Salary:- 15000 Inhand for HSC Fresher - 16000 Inhand for Graduate Fresher - Shift Timing:- 8 Hours Shift - Male Candidates 7am to 12am Window - Female Candidates 6am to 7pm Window Required Candidate profile Qualification: Min HSC Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata: 8624868754 Perks and benefits High Incentives and growth opportunities.

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0.0 - 2.0 years

2 - 2 Lacs

Noida, Greater Noida, Delhi / NCR

Work from Office

We are looking for a qualified Technical support engineer to manage a team of representatives who will offer excellent customer service and after-sales support. 1. Resolving customer complaints brought to your attention. 2. Possessing excellent product knowledge to enhance customer support. 3. Maintaining a pleasant working environment for your team. 4, Excellent interpersonal written and oral communication skills. 5. Sound at maintaining and updating Excel sheets. 6. Communicating with third-party service providers like Vodafone, Airtel, and Shiprocket. 7. Real-time resolution of customer issues. 8. Proper diagnosis of issues related to the Application, Server, or IOT devices.Role & responsibilities Preferred candidate profile Regards Nikita Sharma 8882801498

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0.0 - 5.0 years

2 - 5 Lacs

Noida, New Delhi, Gurugram

Work from Office

Hiring for International BPO || Noida || Gurgaon UG & Grad both can apply Fresher & Exp can apply Rotational shifts & Offs Salary- 15-40k in hand Uncapped incentives 2 way Cabs Complementary meals* call @ 9354814448

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0.0 - 4.0 years

3 - 4 Lacs

Noida

Work from Office

Roles :- To make outbound calls to the paid jobseekers and discuss their search parameters ensuring relevant search To engage with the jobseekers to reiterate all the benefits and to activate their account on Naukri post validation To coordinate with internal departments / teams to resolve the customer requirement To work on the online systems and applications as per the defined guidelines To manage and resolve escalations as per TAT and other defined matrices Required Skills : Excellent verbal and written communication skills. Good client interaction skills Desired Skills: Exposure in MS Office and the Internet would be given preference. Prior experience in making outbound calls/ client servicing

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1.0 - 4.0 years

4 - 6 Lacs

Noida

Work from Office

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working ( Rotational off)

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0.0 - 5.0 years

2 - 6 Lacs

Noida, Ghaziabad, Faridabad

Work from Office

Associate/Sr Associate (Freshers/Experienced) Voice/Chat Gurgaon, WFO Sal - 20k - 40k Inhand (Depending on Eligibility)+ MIV, + Incentives + PF Both side cabs Walkin Interviews only share your CV KAJAL - 8860800235 Required Candidate profile Good Communication Skills Graduate/Undergraduates Fresher 1 Year exp in International Customer Service Should be an Immediate joiner Should be in Delhi NCR For Walkin Interviews(no virtual interviews)

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0.0 - 4.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Process name - TATA AIG Minimum 12th pass with min 6 month experience in life & health insurance Experience: fresher are ok Good Communication Salary: Up to 22,000/- plus lucrative incentives Required Candidate profile To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rahul Kakade 9822687351 Perks and benefits Centralized pickup/drop & incentives

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5.0 - 10.0 years

11 - 14 Lacs

Bengaluru

Work from Office

Job Summary: 1. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience. 2. Experience in handling customer queries in product based organization preferred. 3. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. 4. Able to manage the team of sales and service department to ensure customer satisfaction.

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1.0 - 2.0 years

3 - 4 Lacs

Gurugram

Work from Office

Role & responsibilities Inventory Management: Monitor and manage inventory levels to ensure adequate stock while minimizing excess. Conduct regular inventory counts and audits to ensure accuracy. Report discrepancies and coordinate with relevant teams to resolve issues. Order Processing: Process purchase orders and follow up on order status with suppliers. Ensure timely and accurate order fulfillment and delivery. Coordinate with internal departments to manage order requirements and timelines. Supplier Coordination: Communicate with suppliers to manage relationships and resolve any supply chain issues. Assist in negotiating prices, terms, and delivery schedules with suppliers. Evaluate supplier performance and provide feedback to improve service levels. Logistics Support: Assist in planning and coordinating the logistics of incoming and outgoing shipments. Track shipments and address any delays or issues to ensure timely delivery. Work with logistics partners to optimize shipping routes and costs. Compliance and Documentation: Ensure compliance with company policies and procedures, as well as regulatory requirements. Maintain accurate records of orders, shipments, and inventory levels. Assist in preparing documentation required for imports, exports, and customs.

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1.0 - 4.0 years

4 - 6 Lacs

Noida

Work from Office

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working ( Rotational off)

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1.0 - 6.0 years

2 - 6 Lacs

Mumbai

Work from Office

Handle customer queries related to the website. Help customers with order placements. Resolve customer queries relating to payment. Help customers resolve queries related to shipment or any other product delivery issues. Qualification: Minimum HSC passed.

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0.0 - 5.0 years

2 - 3 Lacs

Gurugram

Work from Office

We are looking for a dedicated and customer-focused Customer Care Executive to join our team at Gurgaon. The ideal candidate will be responsible for handling customer calls and resolving queries. Share CV on WhatsApp @Hardik- 9058873049.

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