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0.0 years

0 - 2 Lacs

Lucknow

Work from Office

HCLTech is hiring Fresher candidates for Customer Service Representative Role- 23MAY2025. Non-Tech Role. Night shift. Only for passed Non-Btech graduates. Roles and Responsibilities Provide exceptional customer service to clients through various channels such as email, chat, and social media. Handle customer inquiries, resolve issues, and provide solutions in a timely manner. Collaborate with team members to achieve process goals and objectives. Maintain accurate records of customer interactions using CRM software. Interested candidates can directly visit the HCL campus and carry photocopy of your updated CV. Contact person- Arpana Singh Timing-11am to 4pm Interview Location - Village Kanjehara Chack Gajaria Farms, Sultanpur Road, Mastemau, Lucknow, Uttar Pradesh 226002, India. Take entry from Gate1. SDC1 Building, Ground floor.

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0.0 - 5.0 years

3 - 5 Lacs

Gurugram, Delhi / NCR

Work from Office

Hiring for International Voice Process/Chat Customer Service Fresher / Experience both can apply. Excellent comms required Salary 18k-40k Inhand 2500-3500 MIV Night shifts 5 days working Pranjal - 8377901278 Call/WhatsApp Kajal-9910987549 Required Candidate profile Candidate must have excellent verbal and written skills. Must be comfortable with night shifts Fresher with excellent communication skills are most welcomed. Perks and benefits Both side cab + INcentives

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0.0 - 5.0 years

2 - 4 Lacs

Pune

Remote

Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side. Fresher or minimum 6 months experience in International voice process is required with papers, Graduation mandatory. Excellent communication required. Night shift, 2 days rotational off. BPO for Customer support Voice process. Work location - Only Mumbai & Gurgaon. Work from home. Telephonic interview will be done. Immediate joining is required. Excellent communication req Sal 2 lpa to 2.5 lpa. 2 days rotational off Graduation mandatory. Sal upto 4.5 lpa. Immediate joining required. Pls read the above job description and if your profile matches the requirement, pls call the given no Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side.

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3.0 - 7.0 years

5 - 10 Lacs

Bengaluru

Work from Office

Greetings from THE JOB FACTORY !! Job Summary: We're looking for a skilled International Banking BPO Voice Process associate to handle customer inquiries and issues related to international banking services. The ideal candidate will have excellent communication skills, problem-solving abilities, and a strong understanding of banking processes. For More Details Call : HR Sameera@ 9900975043(Call or whatsapp ) Email ID : sameera@thejobfactory.co.in Responsibilities: - Customer Service: Handle inbound and outbound calls from international customers, providing accurate and timely information to resolve queries and complaints. - Issue Resolution: Efficiently resolve customer issues and escalate unresolved problems to internal teams. - Record Keeping: Maintain accurate records of customer interactions and transactions. - Compliance: Adhere to company policies, procedures, and regulatory requirements related to international banking. - Team Collaboration: Work closely with team members to ensure high levels of customer satisfaction. Requirements: - Education: Bachelor's degree or Under Graduate - Experience: min 3 years experience in a customer service role, preferably in banking or BPO. - Skills: - Excellent Communication: Strong verbal and written communication skills in English. - Problem-Solving: Ability to resolve complex customer issues efficiently. - Time Management: Ability to manage multiple customer interactions simultaneously. - Banking Knowledge: Good understanding of international banking regulations Salary and Benefits: - Salary: Industry-Leading Salary (Salary Negotiable) - Benefits: Performance-based incentives, health insurance, and allowances. For More Details Call : HR Sameera@ 9900975043(Call or whatsapp ) Email ID : sameera@thejobfactory.co.in ****DO REFER YOUR FRIEND'S****

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0.0 - 5.0 years

1 - 4 Lacs

Bengaluru

Work from Office

WE ARE HIRING CUST SUP EXECS INTERNATIONAL BPO - SAL UPTO 31K/MTH DOMESTIC BPO - SAL UPTO 25K/MTH INCENTIVE - PERFORMANCE BASED GOOD COMPANIES WITH GOOD INCNTVS Call Princy 8147958202 Jo 8971458202 Ruksar 8951958202 Owaiz 9108180134 Perks and benefits PF, Gratuity, Bonus, Insurance, OT & Incentives

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7.0 - 12.0 years

22 - 27 Lacs

Bengaluru

Remote

EXPERIENCE: 7 to 12 years experience in writing Clinical & Regulatory documents supporting global filings (CTD Module 2 and Module 5) ROLE PURPOSE: This role is responsible for handling complex Medical Writing projects and provide review support for medical writing deliverables that support the clinical regulatory writing portfolio along with training the junior writers. SKILLS: • Experience in authoring a broad set of different clinical document types that support regulatory filings with a preference for experience with Module 2.4, 2.5, 2.6, 2.7, 5.2, clinical study reports (CSRs,) protocols, amendments, ICFs & amendements, and Investigator Brochures (IBs) • Demonstrated excellence in focused/lean writing and editing following defined processes and templates • Lead cross-functional teams to draft agreed-upon scientific/ medical content that addresses data interpretation, product claims, and internal/external questions • Understanding of clinical development process from program panning to submission, including clinical trial design • Communication skills commensurate with a professional working environment • Effective time management, organizational, and interpersonal skills • People management experience for more than 2 years • Customer focus • Comfortable following directions, templates, and structured processes for delivering documents for review and finalization • Able to work independently while maintaining communication with the Sponsor’s MW project manager • Ability to move across Therapeutic Areas to support business continuity and resource needs • Ability to develop, coordinate, and oversee work plans for both individual and multiple-document delivery, with all the needed tasks and subtasks, timelines, and assigned roles and responsibilities that enable the team to work efficiently and effectively to deliver all milestone tasks and documents within specified timelines • Develop work plan and ensure adherence • Ability to manage the tasks, roles, responsibilities, and timing of the authoring team, internal/external contributors, and reviewers to facilitate document completion • Adherence to processes and Sponsor-defined best practices • Ability to facilitate review meetings, address feedback, and negotiate solutions/agreements KNOWLEDGE REQUIREMENT: Scientific Knowledge • Strong knowledge of regulatory guidelines/requirements and other regional guidelines such as those from the European Union and the United States • Ability to interpret data and apply scientific knowledge to support regulatory document writing (ie. IB, protocols, amendments, CSR, Clinical summaries) • Ability to build clinical or regulatory arguments in the absence of direct data using logic, analogy and therapeutic area science • Understanding of medical practices regarding procedures, medications, and treatment for different disease states • Manage messaging for consistency with historical information and in alignment with agreed-upon strategy • Capable of providing insight, alternatives, and suggestions based on previous experiences • Comfortable working on cross-functional teams with the ability to drive document content to support lean authoring • Experience writing protocols, amendments, CSR, and CTD summary documents Technology Skills • Expert authoring in MS Word, understanding of MS Word functionality • Experience working in document management systems; managing workflows eApproval/signatures • Experience working with Word add-ins that facilitate the management of fonts, styles, references, etc. • Flexibility in adapting to new tools and technology • Capable of training writers/authors on the use of templates, guidelines, and tools RESPONSIBILITIES: • Without guidance from senior members of the writing staff, prepare/review clinical study reports, protocols, investigator brochures, submission documents (Module 2 summarries), and other regulatory documents on investigational drugs in various stages of clinical development • Apply lean authoring principles as part of document development and, when applicable, structured content management text libraries as part of authoring process • Coordinate and initiate activities for document review, consensus meeting, quality control, and document finalization under aggressive timelines • Develop and maintain project plans & work plan for the team members • People management • Work as an active member of cross-functional teams representing Medical Writing • Coordinate and deliver document kick-off meetings with writers and cross-functional representatives • Ensure adherence to standard content, lean authoring, and messaging across team members • Ensure communication between members remain open and information is disseminated appropriately • Possible participation in the orientation and coaching of junior team members • Conduct appropriate literature searches and screening, as needed • Participate on Medical Writing department initiatives, as appropriate. • Research regulatory requirements to remain current in the regulatory landscape • Share lessons learned and best practices • Ensure compliance with company training and time reporting

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1.0 - 3.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Post: CSR ANALYST Candidate should possess excellent oral and written communication skills Should be open to work in Night shifts. Responsible for dealing with International Clients Phone-based customer interaction Required Candidate profile Excellent communication with International Voice experience Qua: Graduate / UG / BE Salary: 3.6 L to 4.5 LPA for 1 yr SHIFT: US Rotational Cab: 2 Ways Location: Bangalore Call Hr Suvarna - 9502739374

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3.0 - 7.0 years

5 - 10 Lacs

Bengaluru

Work from Office

Greetings from THE JOB FACTORY !! Job Summary: We're looking for a skilled International Banking BPO Voice Process associate to handle customer inquiries and issues related to international banking services. The ideal candidate will have excellent communication skills, problem-solving abilities, and a strong understanding of banking processes. For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : swathi@thejobfactory.co.in Responsibilities: - Customer Service: Handle inbound and outbound calls from international customers, providing accurate and timely information to resolve queries and complaints. - Issue Resolution: Efficiently resolve customer issues and escalate unresolved problems to internal teams. - Record Keeping: Maintain accurate records of customer interactions and transactions. - Compliance: Adhere to company policies, procedures, and regulatory requirements related to international banking. - Team Collaboration: Work closely with team members to ensure high levels of customer satisfaction. Requirements: - Education: Bachelor's degree or Under Graduate - Experience: min 3 years experience in a customer service role, preferably in banking or BPO. - Skills: - Excellent Communication: Strong verbal and written communication skills in English. - Problem-Solving: Ability to resolve complex customer issues efficiently. - Time Management: Ability to manage multiple customer interactions simultaneously. - Banking Knowledge: Good understanding of international banking regulations Salary and Benefits: - Salary: Industry-Leading Salary (Salary Negotiable) - Benefits: Performance-based incentives, health insurance, and allowances. For More Details Call : HR Swathi @ 9538878907 (Call or whatsapp ) Email ID : swathi@thejobfactory.co.in ****DO REFER YOUR FRIEND'S****

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO industry or related field (education/CSR). Excellent communication skills in English language (written & spoken). Ability to work on rotational shifts including night shifts. Strong problem-solving skills with attention to detail. Willingness to learn new processes quickly. call ruth@9590520040 call soumya@8088720040 call manish@7848820049 call pooja@9886112704

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0.0 - 5.0 years

2 - 3 Lacs

Pimpri-Chinchwad, Pune

Work from Office

Position:- Telecaller Location:- Viman Nagar Pune- 411014 Department:- Customer Service Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts : - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya :- 8308125422

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0.0 - 5.0 years

3 - 5 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

Dear Candidate, We are pleased to invite you to explore the opportunity to join Airb*b , a globally recognized leader in the travel and hospitality industry, as a Customer Support Advisor for our voice process. This is an excellent chance to become part of a dynamic team dedicated to providing world-class support and ensuring exceptional customer experiences. If you are looking for a role where you can grow professionally and contribute meaningfully, this position is perfect for you. Job Location The role is based in Gurugram , a thriving hub for business and innovation, offering a dynamic work environment and excellent connectivity. Key Responsibilities As a Customer Support Advisor , you will play a crucial role in ensuring customers receive prompt, courteous, and effective service. Your primary responsibilities will include: Responding promptly to customer inquiries via voice support, ensuring a seamless experience for guests and hosts. Providing accurate and comprehensive information regarding Airbnbs products, services, and policies. Handling customer queries efficiently while maintaining high levels of satisfaction and a professional demeanor. Establishing positive relationships with customers through effective and empathetic communication. Documenting interactions accurately and thoroughly to ensure compliance and ease of resolution tracking. Escalating complex concerns to the relevant department when necessary to facilitate swift resolution. Upholding company policies, best practices, and service standards to maintain the quality of Airbnbs support services. Continuously staying updated on new products, service enhancements, and company policies to provide well-informed assistance. Your role will require you to maintain professionalism, patience, and a customer-first approach at all times, ensuring that Airb*b reputation as a trusted and reliable platform remains strong. Preferred Candidate Profile We are looking for dedicated professionals who are eager to deliver outstanding customer service. The ideal candidate should possess: A graduate degree (Freshers & experienced professionals are welcome). Exceptional verbal and written communication skills in English, with the ability to articulate information clearly and effectively. A willingness to work in 24/7 rotational shifts , including weekends and holidays, ensuring customers receive uninterrupted support. Strong problem-solving skills with a keen eye for detail and a solution-oriented approach. A customer-centric mindset , prioritizing customer needs and striving to exceed expectations. The ability to adapt to a fast-paced environment while maintaining professionalism and efficiency. If you have a passion for helping people and enjoy working in an engaging and supportive atmosphere, this role will provide you with a fulfilling and rewarding career path. Perks & Benefits We believe in recognizing and rewarding our team members for their hard work and dedication. As a Customer Support Advisor, you will receive: Competitive Salary: An attractive annual package of 5 lakhs CTC, along with up to 20,000 in monthly incentives based on performance. Transportation Convenience: Enjoy company-provided cab services for both pickup and drop, ensuring stress-free commutes. Meal Benefits: Complimentary meal benefits to keep you energized throughout your shifts. Career Growth & Progression: Opportunity for Internal Job Promotions (IJP) after just six months , allowing you to progress within the organization based on your performance. A Dynamic & Inclusive Work Environment: Be part of a supportive team that values collaboration, learning, and professional development. We strive to create a work culture that fosters growth, inclusivity, and employee satisfaction , ensuring you thrive in your role while advancing your career. Why Join Airb*b? Airb*b is a globally recognized platform that connects people across the world through meaningful travel experiences. By joining our team, you will: Become part of an organization known for innovation, customer service excellence, and global reach . Gain valuable experience in customer relations, communication, and problem-solving, which will benefit you in future career opportunities. Work in a fast-paced, engaging environment that encourages learning and professional growth. Have access to training and development programs , equipping you with skills to succeed in customer service and beyond. Contribute to a company that values its employees and promotes a healthy work-life balance . Take the Next Step in Your Career! Are you ready to elevate your career with a globally renowned brand? If you are enthusiastic, dedicated, and eager to deliver top-notch customer support, we encourage you to apply! For further details or to apply. Contact/WhatsApp HR Alka - 8368867827

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

Work from Office

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO industry or related field (education/CSR). Excellent communication skills in English language (written & spoken). Ability to work on rotational shifts including night shifts. Strong problem-solving skills with attention to detail. Willingness to learn new processes quickly. call indu@7848820046 call pooja@9886112704 call aditi@7795311459

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- 5 years

3 - 7 Lacs

Bengaluru

Work from Office

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. For freshers 35k Experienced:45k call Pooja@9886112704 call manish@7848820049 call anusha@7815982900 call indu@7848820046

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- 2 years

2 - 3 Lacs

Noida, Gurugram, Delhi / NCR

Work from Office

NIIT Limited is hiring for its MNC client Wipro HR Services India Pvt Ltd. is looking for a Customer Care Specialist for Human Resource Outsourcing (HRO) Process. We are looking for smart professionals with a great attitude to make every single client interaction delightful Your Impact as a Customer Service Specialist- HRO Customer Service through calls. Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal & Client level delivery quality on calls. Adhere to Customer Service Attendance & Accountability policies Execute issue /query resolution and ensure proper documentation &follow-up Identify, share and support operational improvements Required Experience Excellent communication skills Should be flexible to work in rotational shifts Proficient in computer usage and Basic knowledge on MSOffice Designation: Customer Service Specialist Education: Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & EcoHons) We Offer You: Defined career roadmap which offers growth opportunities Performance based incentive program** Investment in talent development and skills enhancement Work life balance with 5 day workweek Collaborative environment with best in class professionals Focus on colleague engagement and fun@work Night Allowances * Insurance benefits Salary: 3.08LPA- 3.25 LPA LOCATION Gurgaon Interested candidates, please apply directly or share your resumes on : Neha.2b.sharma@niitmts.com

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years

0 - 2 Lacs

Lucknow

Work from Office

HCLTech is hiring Fresher candidates for Customer Service Representative Role- 20MAY2025. Non-Tech Role. Night shift. Only for passed Non-Btech graduates. Roles and Responsibilities Provide exceptional customer service to clients through various channels such as email, chat, and social media. Handle customer inquiries, resolve issues, and provide solutions in a timely manner. Collaborate with team members to achieve process goals and objectives. Maintain accurate records of customer interactions using CRM software. Interested candidates can directly visit the HCL campus and carry photocopy of your updated CV. Contact person- Arpana Singh Timing-11am to 4pm Interview Location - Village Kanjehara Chack Gajaria Farms, Sultanpur Road, Mastemau, Lucknow, Uttar Pradesh 226002, India. Take entry from Gate1. SDC1 Building, Ground floor.

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- 5 years

1 - 3 Lacs

Kolkata

Work from Office

We are looking for a " Customer Support Representative " with excellent communication skills for the voice process for the International Voice Process. Number of Vacancies: 300 Freshers with excellent communication skills are also welcome. . Job Description: Resolve customer queries. Excellent Communication skills in English. Willing to work in US Shift. Ability to work in a team. Take individual responsibilities. Hardworking. No Sales Job Location: Sector V, Kolkata Shift timing: Night Shift (5 days working) Drop Facility available. Interview: Face to Face If you are interested please click on the apply button. or Call Soumya - 9836120262

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3 - 6 years

14 - 18 Lacs

Bengaluru

Work from Office

Department - Commercial GBS - ESG Reporting Are you passionate about analysing environmental data and driving sustainability initiatives? Do you have experience in ESG reporting and regulatory requirements? We are looking for a skilled ESG Project Lead to join our ESG reporting department at Novo Nordisk. If you are ready to make a difference and contribute to our mission of defeating serious chronic diseases, read on and apply today for a life-changing career. The Position As an Associate Global Project Lead-ESG at Novo Nordisk, you will be responsible for: ESG Reporting Process Management and Improvement, drive environmental data reporting for the annual, quarterly, and other organizational reporting including managing the internal & external reporting also the management of internal organizational ESG queries including stakeholder reach-out, data gathering, query addressal and capability building where necessary. Process and production management of annual reporting including overseeing auditor engagement for environmental/social data. Leading environmental data reporting for annual, quarterly and other organizational reporting and Liaison to other reporting functions in Global Business Services to drive digitalization of ESG and environmental reporting processes. Manage the organizational adaptation to external and internal ESG reporting standard and management of ESG data and ESG statement of the companys Annual Report including auditor engagement. Audit and Compliance Skills where experience in managing and conducting ESG audits with strong understanding of audit processes and methodologies and ability to prepare for and respond to external audits. Proficiency in ESG reporting standards (e.g., GRI, SASB, TCFD) and knowledge of relevant regulations and compliance standards with experience with data management and analysis tools (e.g., Excel, SQL, data visualization software). Familiarity with ESG-related software and platforms (CSRHub, Sustainalytics, etc. Qualifications Bachelors or masters degree in a relevant field such as Environmental Science, Sustainability, Business Administration, Finance, or related disciplines. Professional certifications related to ESG, sustainability, or auditing (e.g., ISO 14001, IEMA, LEED) would be a plus. Minimum 8 years of relevant professional experience in an international business environment. Solid knowledge and experience in managing business processes and strategy development. Solid understanding of corporate sustainability and ESG reporting standards, raters and rankers. Experienced in the discipline of project and portfolio management. Experienced in corporate annual reporting. Solid experience and demonstrable track record in project management, including the ability to work with discipline and structure, delivering on time and impeccable quality even under tight deadlines. Detail-oriented and with focus on quality in processes and deliverables. About the department The Sustainability reporting team is part of the Commercial GBS unit at Novo Nordisk. This team focuses on managing the company's internal and external communication on quantitative and qualitative ESG metrices. The team's work is in collaboration with reporting teams across the company's value chain. This team plays a crucial role in providing data-based insights to support business intelligence, optimize effectiveness, manage and control risks associated with ESG data. Our team works with cross-functional stakeholders for ESG internal and external reporting with a high focus on data quality.

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2 - 5 years

9 - 11 Lacs

Mumbai

Hybrid

WORK PROFILE The Development Manager will work with the Executive Director, Anushkaa Foundation to cultivate and manage relationship with Indian corporate, philanthropic foundations, U/HNI donors. The Development Manager will be responsible for: Active Donors: Ensure timely submission of grant compliance reports for current donors by actively coordinating with program, monitoring & evaluation, and finance team. Coordinate the development process for renewal of current grants. Coordinate and manage troubleshooting, field visits, information sourcing, query handling, patient stories, videos, and other requirements of donors as may come up. Coordinate campaigns in partnership with giving platforms by working with the internal communications team. Developing prospects and pipeline: Prepare and update plans for review of fundraising activities by board members. Conduct desk research of companies, philanthropic foundations in India and overseas to identify potential donors Modify the pitch deck, emails, concept notes, proposals as required to build engagement with potential donors. Set up calls / meetings with prospective donors and address their requirements. Communication: Work with the communications team to develop marketing materials to support the fundraising strategy and engage with donors Education & Experience: 2 to 5 years of relevant experience in fundraising and / or business development. Excellent communication skills (written and oral) in English Knowledge of the giving landscape, especially of family foundations Command over MS Office https:// www.anushkaafoundation.org/ Email your application to: bd@sectoraccess.co.in

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- 5 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

Work from Office

Position:- Telecaller Location:- Viman Nagar Pune- 411014 Department:- Customer Service Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts : - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya :- 8308125422

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- 1 years

1 - 3 Lacs

Noida, Ghaziabad, New Delhi

Work from Office

Urgent Hiring For Chat & Voice Process in Gurgaon. Any Grad/ UG candidate can apply 5 days working both cab facility + Lucrative Incentive Excellent Communication in English Interested can call our HR team at:- 9147047908, 6395331676, 9147047909

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- 5 years

1 - 5 Lacs

Mumbai, Mumbai (All Areas)

Work from Office

Axis Bank Phones Officer - Mumbai - Vile Parle only Contact :Ganesa Subramanian Number /whatsapp your cv mention Axis Phones Mumbai: 8056659888 Please read following points: Education: minimum Graduation completed Excellent English communication Immediate joiners only Location: Vile Parle Mumbai No cab facility Rotational shifts 24*7 (no night shift for female) Two week offs (Rotational) Active job seekers - Immediate joiners Candidates with Excellent fluency in English only can apply / contact Grade - Officer/ AM Axis Bank India (On-site) #Come As You Are "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" About Axis Phones: Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact centre to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness. About the Role:., The Axis Phones Officer role is focused on rendering services to Axis Bank customers and ensuring satisfactory, first-time resolution is provided for all customer queries. To be successful at this role the incumbent needs to be the best for our customers by ensure process efficiency and cross-sell / up sell set products. Location:- Mumbai , Key Responsibilities: Be the best for our customers by - Displaying complete onus to customers queries / problems - Delivering service with requisite courtesy and accuracy - Adhering to product and process requirements, with nil errors - Escalating customer issues to the right internal stakeholders - Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by - Complying to service and sales guidelines - Achieving Call Quality targets - Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like - Loans and mortgages - Priority / elite accounts Qualifications: Optimal qualification for success on the job is: Graduate or Post graduate from a recognized institution. 0- 5 years relevant role in voice customer servive. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.

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- 1 years

1 - 3 Lacs

Gurugram

Work from Office

To schedule your interview for Gurugram based MNC call now: Suhail:- 9651848158 Incase not able to connect, Whatsapp your resume@9651848158 Direct interview with company's HR No placement charge Required profile:- *Grad/UG *Fresher/Experience (if exp then must have relevant exp docs) *24x7 shifts/ Cabs in odd hours *Immediate joiners *Salary:- 1.75 LPA-3.5 LPA (14.5k-27k in-hand) *Excellent communication in English required Other benefits:- PF//ESIC//TA//PLI//Appraisals//Medical insurance//Cabs

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4 - 9 years

6 - 8 Lacs

Noida, New Delhi, Gurugram

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Role & responsibilities Role Overview: We are looking for a CSR & Fundraising Manager to drive corporate partnerships, CSR initiatives, and fundraising efforts. The ideal candidate will develop strategic alliances with corporate CSR teams, manage donor relationships, and ensure impactful execution of CSR- funded programs within SBF. Key Responsibilities: CSR & Corporate Partnerships: Identify and establish partnerships with corporates and their CSR teams. Develop and pitch proposals aligned with corporate CSR objectives. Negotiate and close CSR funding agreements to support SBF Foundations educational initiatives. Collaborate with internal teams to integrate CSR-driven projects into SBF Foundations offerings. Fundraising & Grants: Identify and engage with high-net-worth individuals (HNIs), philanthropic foundations, and government bodies for funding opportunities. Prepare grant applications, sponsorship proposals, and funding reports. Develop and execute fundraising campaigns to support SBFs social impact initiatives.Stakeholder Engagement & Communication: Represent SBF at CSR summits, industry forums, and corporate events. Build long-term relationships with key CSR stakeholders and decision-makers. Work closely with marketing and communications teams to create impact reports, case studies, and donor communication materials. Compliance & Reporting: Ensure adherence to CSR regulations and corporate funding policies. Track funding utilization and create periodic impact reports for corporate partners. Maintain a database of CSR initiatives, funding sources, and partnerships. Key Requirements: 5-10 years of experience in CSR, fundraising, or corporate partnerships (preferably in the education or edtech sector). Strong corporate network and experience in negotiating CSR funding deals. Proven ability to raise funds and manage large-scale CSR projects. Excellent communication, negotiation, and stakeholder management skills. Experience in impact assessment, donor reporting, and compliance. Knowledge of CSR laws, FCRA regulations, and grant management is a plus. Why Join SBF? Be a part of India's fastest-growing Organisation. Drive large-scale impact by integrating education with CSR initiatives. Work with a dynamic team and build meaningful corporate relationships. SHARE YOUR CV - 9289938848 / hr@sumablessings.org

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- 5 years

1 - 2 Lacs

Hyderabad/Secunderabad, Chennai, Bengaluru

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Hiring Fresher & Experience candidates. Domestic BPO. English +Hindi is Mandatory. Job Role- Solve customer queries on call. Salary upto 13k - 17k Inhand Location- Chennai/Hyderabad/Bangalore Call Uma 6357012699 to apply. . . . Required Candidate profile Graduation Mandatory Immediate joiners preferred Work from office

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- 5 years

1 - 2 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Freshers & Experience are eligible Salary Fresher 12000-14K In hand Location: Chennai/ Hyderabad/Bangalore Graduation Not Mandatory 6 Days Working days Languages: English, Tamil, Kannada, Malayalam Call Uma 6357012699 For More Info Required Candidate profile Immediate joiners only preferred. voice process work from office

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