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0.0 - 4.0 years
0 Lacs
varanasi, uttar pradesh
On-site
As an intern at Adrika Marketing, you will have the opportunity to develop and execute innovative marketing strategies aimed at driving engagement, increasing brand awareness, and generating leads. Your responsibilities will include creating and curating compelling content such as blog posts, graphics, and videos to effectively engage with our target audience. You will be expected to monitor all marketing channels, promptly respond to comments and messages, and proactively engage with our clients. Additionally, optimizing social media profiles and posts for SEO purposes to enhance visibility and organic reach will be part of your daily tasks. In this role, you will also be involved in planning and executing advertising campaigns to analyze and optimize performance metrics. Conducting market research and competitor analysis to identify trends, opportunities, and best practices will be crucial in shaping our marketing strategies. Collaboration with cross-functional teams, particularly the creative and sales departments, is essential to ensure cohesive brand messaging and a consistent brand voice across all marketing channels. About Company: Adrika Marketing is a digital marketing company that offers services in web design & development, digital consultancy, and creative content. We specialize in providing customized solutions to meet the technical needs of our clients.,
Posted 3 days ago
8.0 - 12.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As an industry-leading enterprise offering cutting-edge AI-driven customer intelligence solutions, we are seeking a seasoned finance professional to join our high-impact team in Trivandrum, Kerala (WFO). If you are a Qualified Chartered Accountant with 8-10 years of rich experience in managing finance functions across geographies, we invite you to consider this opportunity. Your role will involve driving day-to-day accounting and taxation operations with expertise, leading account consolidation across multi-country entities, and managing banking operations in both Indian and international contexts. The ideal candidate for this position should have a strong grasp of financial regulations and cross-border compliance, possess an analytical mindset with attention to detail, and have experience in leading teams and cross-functional collaboration. Depending on your expertise and alignment, designations offered for this role include Deputy Finance Controller, Senior Manager - Finance, or Assistant General Manager (AGM) - Finance. If you are ready to take on this challenge and make a significant impact in the field of finance, please apply by sending your resume to sandhia@hiresquad.in. Join us within 45 days and be a part of our dynamic team.,
Posted 3 days ago
20.0 - 24.0 years
0 Lacs
karnataka
On-site
As the Vice President of Operations at Milestone Inc., you will play a key role in leading our global operational centers to drive business growth, innovation, and operational excellence. Your visionary leadership and deep understanding of the digital software and services landscape will be crucial in transforming our Global Capability Center (GCC) into a hub of strategic value. You will be responsible for developing and executing operational strategies that enhance our competitive edge, aligning cross-functional teams to achieve business outcomes, and optimizing global operational centers for efficiency, quality, and cost-effectiveness. Your role will also involve fostering a culture of innovation, continuous learning, and cross-functional collaboration to drive the development of innovative SaaS solutions. In addition, you will champion initiatives to enhance customer satisfaction, retention, and growth, ensuring that customer success teams are aligned with product and engineering. Your success will be measured by the tangible business impact you deliver, such as accelerating revenue and growth, solving strategic challenges, and driving innovation. To qualify for this role, you should have a Bachelor's or Master's degree in engineering and over 20 years of experience in operations leadership within the digital software and services industries. A strong understanding of AI, Engineering, and Enterprise SaaS principles is essential. The successful candidate will have a proven track record of managing and scaling global operational centers with a focus on engineering, product, and customer success. We offer a competitive salary, performance-based incentives, comprehensive benefits package, and opportunities for career growth and professional development in a collaborative and innovative environment. If you have an entrepreneurial spirit, exceptional leadership and communication skills, and thrive in a dynamic, fast-paced environment, we encourage you to apply by submitting your resume and cover letter outlining your qualifications and vision for the role.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
You are a detail-oriented and experienced NetSuite Advanced Manufacturing Specialist with a focus on MRP and MPS modules. Your role involves configuring, implementing, and optimizing NetSuite's Advanced Manufacturing functionalities to support manufacturing operations efficiently. Your responsibilities include leading production planning and scheduling processes, managing Master Production Schedules, optimizing the MRP engine, translating business needs into system requirements, and collaborating with cross-functional teams to streamline manufacturing workflows. You are required to have a Bachelor's degree in Industrial Engineering, Supply Chain Management, or related field, along with 3+ years of experience in Oracle NetSuite Advanced Manufacturing. Your expertise should include understanding manufacturing workflows, BOMs, work orders, and capacity planning, as well as hands-on experience in Production Scheduling, Shop Floor Control, and Inventory Management. Preferred qualifications include NetSuite ERP certification, experience in lean manufacturing principles, and familiarity with third-party integrations to NetSuite. Your analytical skills, communication abilities, and collaboration skills are crucial for this role to ensure efficient system integration and compliance with industry standards. You will play a key role in optimizing manufacturing processes, ensuring timely procurement of materials, and identifying improvement opportunities to enhance operational efficiency and data integrity within the manufacturing environment.,
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
At Tide, we are dedicated to building a business management platform that is tailored to save time and money for small businesses. We offer our members not only business accounts and banking services, but also a wide range of administrative solutions that are interconnected, spanning from invoicing to accounting. Since our launch in 2017, Tide has grown to serve over 1 million small businesses globally, catering to SMEs in the UK, India, and Germany. With our headquarters located in central London, and additional offices in Sofia, Hyderabad, Delhi, Berlin, and Belgrade, we are a team of over 2,000 employees. Tide is committed to continuous growth, constantly exploring new products and markets, and seeking individuals who are passionate and driven to join us in our mission to empower small businesses, helping them save time and money. The Information Technology (IT) team at Tide serves as the backbone of our organization, ensuring the seamless and secure operation of our technology infrastructure. Our mission revolves around empowering employees through the provision of reliable and innovative IT solutions that enhance their efficiency in achieving their goals. We are dedicated to upholding a robust and secure IT infrastructure, proactively addressing technical challenges, and delivering exceptional support to cultivate a digitally driven and collaborative work environment. As the IT Workplace Operations Lead, your role will encompass guaranteeing a seamless, secure, and scalable IT experience for our global and hybrid workforce. This position requires a blend of hands-on technical execution and strategic leadership. You will play a pivotal role in guiding a high-performing team that offers support to our employees across various locations. Your responsibilities will include leading and managing IT operations for both in-office and remote teams, overseeing IT service management processes, mentoring and developing the IT Operations team, managing IT infrastructure and endpoint systems, ensuring seamless employee experience, collaborating with cross-functional teams, driving automation and process efficiency, owning reporting and performance tracking, and ensuring compliance with company policies and security protocols. To excel in this role, you should possess a proven track record of leading IT Operations, experience in implementing ITIL-based processes, expertise in modern IT tools, proficiency in driving automation initiatives, the ability to balance operational demands with strategic improvements, strong communication skills, and a passion for enabling productivity and scalability through strong IT foundations. Tide is an inclusive environment where diversity is celebrated, and everyone's voice is valued. We are united as One Team, working together transparently to achieve our goals. Your personal data will be handled in accordance with Tide's Recruitment Privacy Notice for recruitment purposes.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As a Senior Category Manager at Urban Company, you will be part of a technology platform that offers customers a variety of services at home. Customers rely on our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, and more, all provided in the comfort of their homes and at a time of their choosing. Our commitment to customers is to deliver a high-quality, standardized, and reliable service experience. To ensure this commitment, we collaborate closely with our hand-picked service partners, equipping them with technology, training, products, tools, financing, insurance, and brand support to help them succeed and provide exceptional service. Urban Company, initially known as UrbanClap, was founded in November 2014 by Abhiraj, Raghav, and Varun. The founders identified the unorganized, fragmented, and offline nature of the home services industry, where customers struggled to access quality services conveniently, and service professionals faced challenges in earning a sustainable livelihood due to multiple intermediaries. With a vision to disrupt the industry, Urban Company was established with three core principles: 1. Customer love: Creating a platform that offers delightful and differentiated services 2. Partner empowerment: Establishing a deep, full-stack partnership with service partners to enhance their earnings and livelihood 3. Technology first: Infusing innovation and technology into a traditional industry In this role, your primary focus will be on operational excellence in the cities assigned to you. This involves selecting and training new partners, as well as enhancing the quality of existing partners. Operational efficiency is key to this role, making it operations-intensive. Additionally, you will take ownership of essential central growth initiatives for the category, including projects aimed at enhancing quality, service excellence, and innovation. Collaboration with cross-functional teams will be crucial to ensure efficient and effective execution. You will be responsible for shaping the business under your care, exercising direct influence on its development. We are seeking individuals with a strong ownership mindset and a passion for operational excellence. The ideal candidate will have a minimum of 2-4 years of experience in operations, consulting, or strategy roles, demonstrating leadership in managing teams and projects and the ability to influence and lead effectively. We value individuals who combine intelligence with hard work to achieve great results. At Urban Company, you can expect a stimulating work environment with significant ownership and growth prospects. You will collaborate closely with accomplished leaders known for their operational excellence and customer-centric approach. We encourage innovation and change, providing you with the freedom and ownership to propose and implement improvements. Additionally, there are ample growth opportunities within Urban Company through our robust internal mobility program. Join us on this exciting journey where every day brings new challenges and opportunities for personal and professional development.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
surat, gujarat
On-site
As a skilled and passionate Corporate Trainer with a strong technical foundation in the electrical domain, your main responsibility will be to design and deliver technical product training and soft skills development programs for employees across various departments including Sales, Installation, Customer Support, and Engineering. Your role is crucial in enhancing technical understanding, field-readiness, and professional behavior within the organization. You will be conducting structured product training sessions on home automation systems, covering various components such as controllers, switches, sensors, mobile apps, and voice assistants like Alexa and Google Home. Along with technical training, you will also be responsible for delivering hands-on sessions on installation, configuration, troubleshooting, and safety practices. In addition to technical aspects, you will need to explain real-world use cases, product differentiation, and integration with third-party platforms to employees. It is essential to keep the team updated on new product launches, firmware updates, and technical enhancements. A significant part of your role will involve developing scenario-based learning modules tailored for customer service and technical support teams. You will also facilitate interactive soft skills sessions covering areas such as Communication, Email Etiquette, Customer Interaction, Complaint Handling, Team Collaboration, Sales Pitching, Objection Handling, Time Management, and Personal Effectiveness. To ensure effective training delivery, you will design engaging training materials such as presentations, manuals, quick reference guides, flowcharts, and video tutorials. It is important to maintain and update a centralized repository of technical and behavioral training resources and manage training content on the Learning Management System (LMS). Tracking learner progress, completion rates, and assessment scores via the LMS dashboard will be part of your routine tasks. You will also generate periodic LMS reports to evaluate training participation, engagement, and learning outcomes. Collaboration with technical, product, and R&D teams is crucial to ensure content accuracy and relevance. Creating monthly training calendars in coordination with department heads and maintaining accurate training records are essential aspects of the role. Evaluating training effectiveness through quizzes, hands-on tests, and post-training feedback is also a part of your responsibilities. Your soft skills in public speaking, presentation, classroom and virtual training delivery, instructional design, assessment creation, audience engagement, feedback, coaching, and cross-functional collaboration will be highly valued in this role. Knowledge in areas such as home automation, product lifecycle, customer journey, end-user use cases, employee learning styles, and organizational processes is essential. Your attitude of proactiveness, empathy, positive outlook, accountability, adaptability, professionalism, growth mindset, team collaboration, and cultural sensitivity will play a significant role in driving continuous improvement and meeting training requirements across departments. This is a full-time permanent position with a day shift schedule and requires in-person work location.,
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
jaipur, rajasthan
On-site
As a key member of Stockwell Solar Services Pvt Ltd (SSSPL) team, your primary responsibilities will include working on equity/debt raise for the Company, managing relationships and compliance with banks, overseeing investments & portfolio management, and contributing to strategic business planning. With over 100 MW of solar assets operational and more than 500 MW of projects under construction, you will play a vital role in the financial growth and success of the company. The ideal candidate for this role should possess at least 5 years of relevant experience, with a preference for those who have worked in the renewable energy industry. A good understanding of key regulatory frameworks governing Financial Instruments is essential to ensure compliance with all investment regulations. Strong interpersonal skills and the ability to collaborate effectively with cross-functional units will be crucial in this position. If you are looking to leverage your expertise in finance and investments within the renewable energy sector, and have a passion for driving sustainable solutions, this role at SSSPL offers an exciting opportunity to make a meaningful impact. Join us in our mission to provide comprehensive solar solutions and contribute to a greener future.,
Posted 3 days ago
15.0 - 19.0 years
0 Lacs
karnataka
On-site
As a Senior Director at Sam's Club, your primary responsibility will be to drive strategic leadership and vision by defining and implementing data science strategies aligned with the company's overall business objectives. You will focus on crafting and operationalizing future-ready membership models, identifying high-impact new club locations, and collaborating with peers to enable Next Best Action (NBA) frameworks and conversational AI capabilities on enterprise data products. Your role will also involve serving as a thought leader on AI/ML innovation and fostering a data-driven culture across the enterprise. You will lead, mentor, and grow a multi-disciplinary data science team, including ML engineers, data scientists, and analysts. It will be essential to build a high-performing team culture centered around innovation, experimentation, and outcomes, while ensuring that talent pipelines and development pathways are aligned with evolving business and tech needs. Collaboration will be a key aspect of your role, as you will partner with various teams such as product, engineering, merchandising, supply chain, marketing, and membership to co-create data products and solutions. You will be responsible for translating complex business questions into clear data science problems and actionable solutions, influencing senior executives and stakeholders with data-backed insights and storytelling. Your role will also involve overseeing the development of ML models and AI systems for key use cases like demand forecasting, personalization, inventory optimization, pricing, fraud detection, and member engagement. It will be crucial to ensure that the models are robust, explainable, scalable, and continuously improved in production environments, while maintaining high standards in model governance, monitoring, fairness, and compliance. In terms of operational excellence and delivery, you will be expected to drive data science project delivery from problem framing to experimentation, development, deployment, and measurement of impact. You will establish OKRs, KPIs, and success metrics for all initiatives and create standardized processes for reusability, documentation, and knowledge sharing. Staying ahead of AI/ML trends and leading experimentation on next-gen algorithms and tools will be part of your responsibility. You will also be required to build partnerships with academia, vendors, and the broader AI/ML community to drive competitive advantage for Sam's Club. To be successful in this role, you should have 15+ years of experience in strategy, data products, advanced analytics, or related fields, with the ability to act as a strategic consultant. Proven experience in driving cross-functional initiatives, understanding of membership models, customer lifecycle metrics, or retail operations, a strong analytical background, familiarity with AI/ML and modern data product infrastructure, excellent communication and executive storytelling skills, and the ability to operate in a highly matrixed, fast-paced environment are essential. Your success in this position will be measured by the timely delivery of foundational initiatives, tangible business impact in terms of increased member engagement, optimized club growth strategy, and scalable self-serve analytics, as well as cross-team alignment and adoption of strategic recommendations and tools.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Product Manager at InstaAstro, you will be responsible for conducting a thorough analysis of user behavior and market trends to identify opportunities for product enhancements and new feature development. You will collaborate with cross-functional teams to define product requirements, prioritize features, and drive the product roadmap. Working closely with designers and developers, you will ensure that product features are implemented effectively and meet user needs. Monitoring key performance metrics and using data-driven insights will be crucial to continuously improve product performance and user engagement. You will conduct competitive analysis to stay ahead of industry trends and identify areas for differentiation. Supporting product launches and marketing campaigns by providing insights and recommendations based on data analysis will also be part of your responsibilities. Effective communication with stakeholders at all levels to ensure alignment on product goals and strategies is essential for success in this role. InstaAstro is a holistic wellness platform that integrates trusted Indian practices such as astrology, yoga, meditation, and mantra/chanting/pooja to address real-life challenges and deliver measurable mindfulness outcomes for customers during critical life stages (mega moments). The platform offers users one-on-one astrology consultations along with daily activity tracks and content designed to assist with issues related to relationships, career, health, and personal growth. InstaAstro simplifies and innovates in the wellness sector with its unique remedy and action-based approach, effective across the mental health continuum.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
The role at Rippling involves owning the product direction to solve customer problems effectively. This includes distilling insights from user research, product-generated data, competitive analysis, and market understanding to prioritize features for development. Collaborating closely with design and engineering teams is essential to create a roadmap and ensure successful delivery of features. Post-development, partnering with various teams is crucial to ensure readiness for sales, service, and support. Continuous iteration based on data and customer feedback is emphasized to meet and exceed the initial goals set for feature development. As a Product Manager at Rippling, your responsibilities include understanding legal, compliance, operational, and regulatory requirements across different countries regarding employees" lifecycle and benefits. Conducting market research and customer analysis to prioritize development tasks for each country is vital. You are expected to address any challenges faced by your team and countries, regardless of their scale, to drive success. Defining product requirements, creating detailed specifications, user stories, and wireframes, and participating in agile software development processes are key aspects of the role. Collaboration with cross-functional teams, such as engineering, design, operations, legal, and compliance, is essential to ensure a successful product launch. Effective communication with stakeholders, including customers, sales, marketing, and customer support, is necessary to gather feedback and align the product with their needs. Qualifications for this role include 2-4 years of Product Management experience, a proactive approach towards tasks, the ability to thrive in a fast-paced environment, a strong sense of ownership and responsibility, a keen eye for details, customer-centric focus, analytical skills, prioritization capabilities, and problem-solving abilities. Alignment with Rippling's core values of running hard, pushing the limits of possible, and taking ownership of challenges is crucial for success in this position.,
Posted 3 days ago
7.0 - 11.0 years
0 Lacs
halol, gujarat
On-site
We have an exciting opportunity for a Manager IT-MES & L2 project coordinator at our Halol/Baska(Gujarat) location. As a seasoned professional with 7-9 years of experience in the pharmaceutical industry, you will be responsible for overseeing Manufacturing Execution Systems (MES) and L2 integration. Your role as the Site Project coordinator for MES Implementation will involve coordinating all MES-related activities at the Halol / Baska sites. It is essential that you provide dedicated full-time support to the project to ensure smooth execution, alignment with the global MES strategy, and timely delivery of milestones to enhance manufacturing efficiency, compliance, and digital transformation. Collaboration with internal teams including QA, IT, SAP, business users, and L2 integrations, as well as external vendors and infrastructure leads, will be a key aspect of this role. Your responsibilities will encompass stakeholder management, managing project timelines, risks, and dependencies, ensuring infrastructure readiness, facilitating change management, and maintaining compliance with site validation and quality standards. As the single point of contact for MES implementation at the site, you will play a critical role in driving collaboration and successful deployment. It is crucial to ensure adherence to global regulations such as FDA 21 CFR Part 11, EU GMP, GAMP5. Previous experience with Werum (Korber Pharma) for the pharma industry is highly desirable. Your main areas of responsibility will include: - Project Coordination: Leading and coordinating all MES implementation activities at the site to ensure alignment with the global MES strategy. - Stakeholder Management: Serving as the single point of contact for site-level stakeholders, including QA, QA IT, IT, SAP, and business users (Production & Engineering). - Vendor & Partner Collaboration: Working closely with MES vendors, infrastructure teams, and integration partners to ensure smooth execution. - Timeline & Risk Management: Managing project schedules, tracking milestones, identifying risks, and implementing mitigation plans. - Infrastructure & Readiness: Ensuring site infrastructure (network, servers, systems) is ready and validated for MES deployment. - Compliance & Validation: Overseeing adherence to site quality standards, IT validation (CSV), and regulatory requirements. - Communication & Reporting: Maintaining clear and timely communication with the Global Project Manager and other stakeholders; providing regular updates and escalating issues as needed. - Change Management: Facilitating change control processes and supporting user readiness and adoption. To qualify for this role, you should hold a Bachelor's degree in Engineering, Information Technology, Computer Science, Production, Pharmaceutical Sciences, or a related technical field. A Master's degree (e.g., MBA, M.Tech, M.Pharm) with specialization in Project Management, Operations Management, Industrial Automation, or Pharmaceutical Technology is preferred. Specific certifications such as PMP for structured project execution and GAMP5 or CSV Training for compliance in regulated environments are advantageous. Ideally, you should have 9 to 10 years of experience managing IT or digital transformation projects, preferably in pharmaceutical manufacturing. Hands-on experience with MES platforms, L2/PLC systems, and SAP integration and Edge Cloud IoT is required. A proven track record in project planning, stakeholder coordination, and cross-functional team leadership is essential. Strong background in GxP compliance, CSV, and validation protocols (IQ/OQ/PQ) is crucial, along with experience working on the shop floor and with QA, IT, and business teams in a regulated environment. Your functional and behavioral skills should include strong project management expertise in IT/digital systems, knowledge of MES platforms, L2/PLC systems, and SAP integration, familiarity with GxP, CSV, and validation protocols, understanding of pharmaceutical manufacturing processes and shop floor operations, proficiency in stakeholder coordination and cross-functional collaboration, strong communication and interpersonal skills, proactive problem-solving and risk management, high attention to detail and compliance mindset, ability to work under pressure and manage multiple priorities, and a team-oriented approach with a focus on collaboration and accountability. Additional skills such as knowledge of data analytics tools, Edge Cloud deployment experience with IoT and IIoT, L2 integration with MES, MES integration with SAP, and understanding of network and databases would be beneficial for this role.,
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
navi mumbai, maharashtra
On-site
Are you passionate about B2B marketing, CRM, digital transformation, and customer experience Do you thrive in a collaborative, fast-paced environment, balancing strategic thinking with hands-on execution This could be the opportunity you've been looking for. We are seeking a Manager - Lead Management, CRM & VOC to join our Customer Excellence - Marketing & Strategy team in the IMEA region. In this pivotal role, you will manage and execute CRM initiatives, marketing automation processes, and end-to-end Service Cloud and Enquiry Management operations. Additionally, you will lead the Voice of the Customer (VOC) program to capture and share customer insights across business units, ensuring these findings help shape future strategies. You will also be instrumental in the future deployment of Service Cloud and VOC programs across other IMEA countries, aligning with global teams and local SBUs to ensure consistent execution and continuous improvement. This role is critical to Henkel's digital transformation efforts, where you will oversee B2B platform operations, manage relationships with agencies, and collaborate with cross-functional teams to drive business growth and enhance customer experience across the region. Roles & Responsibilities: Service Cloud & Enquiry Management: - Oversee the end-to-end Enquiry Management process, ensuring inquiries are handled efficiently and providing excellent customer service. - Manage the Service Cloud system to ensure customer inquiries are tracked, resolved, and fed back into the CRM and VOC systems to improve future experiences. - Work with cross-functional teams to ensure smooth integration between CRM, Service Cloud, and other customer experience tools. CRM Strategy & Execution: - Develop and execute a comprehensive B2B CRM strategy for India, aligned with business objectives such as lead engagement, customer retention, repeat purchases, and improved funnel velocity. - Oversee the B2B CRM campaign calendar, collaborating with internal stakeholders and agencies to ensure efficient and impactful campaign execution. - Lead the future deployment of CRM strategies and campaigns across other IMEA countries, ensuring consistency and adapting to regional needs. VOC Program Management: - Lead the Voice of the Customer (VOC) program in alignment with the global VOC team, gathering customer feedback, analyzing trends, and identifying opportunities for improvement. - Conduct VOC sessions with local SBUs in India to share insights and findings, facilitating conversations on customer pain points and expectations. - Work with the Global Customer Experience team to ensure alignment of VOC activities across regions, sharing key insights and contributing to broader customer experience strategies. Although the role does not own improvement areas, you will play a key role in facilitating feedback sessions and ensuring actionable insights are shared with relevant teams. Marketing Automation & Campaign Management: - Use Marketo and other marketing automation tools to create, execute, and optimize lead nurturing campaigns that drive customer engagement and conversion. - Ensure the seamless integration of CRM, automation, and VOC data to drive personalized and effective campaigns across all customer touchpoints. - Continuously test and optimize campaigns to improve lead qualification, engagement, and ROI. Operations Management in India: - Lead and manage CRM and VOC operations in India, ensuring that all campaigns, processes, and tools are aligned with Henkel's regional and global standards. - Oversee daily operations, ensuring optimal performance of CRM campaigns, lead management, enquiry handling, and VOC initiatives within India. Cross-Functional Collaboration: - Align with local SBUs and the Global Customer Experience team to ensure consistent execution of CRM and VOC strategies across regions. - Work closely with internal teams (Marketing, Sales, Customer Service, Product Divisions, eCommerce, Tech) and external agencies to ensure seamless campaign execution and alignment on business objectives. Agency and Stakeholder Management: - Manage relationships with external agencies, ensuring timely delivery and high-quality execution of CRM campaigns and VOC reporting. - Lead cross-functional teams to ensure alignment on objectives, tracking, and performance measurement. Customer Segmentation & Insights: - Develop and implement advanced customer segmentation strategies that leverage VOC insights, CRM data, and market trends to create personalized campaigns. - Use data-driven insights to continuously refine customer journeys, optimize lead conversion, and improve overall campaign effectiveness. Skill & Qualification: - 5+ years of experience in digital transformation and customer experience, preferably in the B2B or manufacturing sector. - Hands-on experience with Salesforce Service Cloud, enquiry management systems, and CRM platforms. - Proficient in marketing automation tools (Marketo, Adobe, Salesforce). - Proven ability to lead VOC programs, analyze feedback, and present strategic insights. - Strong background in B2B marketing, with experience influencing both tech and business stakeholders. - Excellent project management and agency handling capabilities. - Demonstrated experience in multi-country roles with adaptability to regional market needs. - Strong communication and presentation skills for engagement with senior leadership. - Experience leading teams and driving cross-functional marketing programs. - Self-motivated with strong multi-tasking, budget management, and timeline adherence.,
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You are seeking an experienced Finance SME with proficiency in billing, invoicing processes, and multi-country taxation. The ideal candidate will have a solid background in invoicing and billing processes, with expertise in tax compliance for countries like the US, UK, Australia (AU), and New Zealand (NZ). As a functional consultant, you will work closely with cross-functional teams to align testing objectives with business goals, enhance the overall testing framework, and ensure compliance with international taxation standards for a SaaS-based financial product. Qualifications: - MBA (Finance) or Chartered Accountant (CA) with 5+ years of experience. - Deep understanding of financial workflows, including invoicing, billing, and international taxation. Job Responsibilities: - **Proficiency in Invoicing/Billing Processes:** Manage and optimize billing workflows within a SaaS environment, ensuring they are efficient, scalable, and compliant. - **Tax Compliance:** - Deep understanding of tax regulations, including VAT, GST, and withholding taxes, for countries such as the US, UK, AU, and NZ. - Review and ensure the correct application of tax rules in billing systems for global customers. - Collaborate with tax teams to update systems with new tax rules and rates. - **Financial Services Software Expertise:** - Proficient in tools like Oracle NetSuite, Zoho, Freshworks, or similar SaaS platforms. - Working experience in setting up financial workflows within these tools, including tax calculations and reporting. - **Workflow Review & Implementation:** - Act as a functional SME to review invoicing and billing workflows before implementation. - Implement SaaS-based invoicing/billing frameworks and tools to streamline processes. - **Testing & Issue Resolution:** - Document, track, and resolve workflow defects and issues identified during testing. - Work closely with testers and developers to ensure proper resolution and integration of fixes. - **Cross-Functional Collaboration:** - Participate in workflow development discussions, contributing to sprint planning, stand-ups, and retrospectives. - Advocate for quality, compliance, and user satisfaction throughout the development lifecycle. - **Global Team Coordination:** - Work effectively with distributed teams to manage testing, implementation, and updates to financial workflows. - **Documentation & Reporting:** - Prepare detailed documentation on invoicing, billing, and taxation workflows for stakeholders. - Generate compliance reports for audits and regulatory filings across different countries. Skills & Competencies: - In-depth knowledge of invoicing and billing processes within SaaS platforms. - Expertise in multi-country taxation for the US, UK, AU, and NZ. - Analytical mindset with strong troubleshooting and problem-solving abilities. - Exceptional communication skills for articulating complex financial workflows and issues. - Ability to manage multiple projects independently or within a collaborative team environment. - Detail-oriented with a commitment to delivering high-quality, compliant solutions.,
Posted 3 days ago
8.0 - 12.0 years
0 Lacs
ahmedabad, gujarat
On-site
You are an experienced and dynamic Regional Sales Head responsible for leading sales operations in the rapidly growing Aesthetic/ Hair industry. Your role involves driving sales growth, building strong client relationships, and developing innovative sales strategies for Aesthetic/ Hair products or services. As a strategic leader, you will manage a team, implement sales plans, and achieve revenue targets while prioritizing customer satisfaction. Your key responsibilities include developing sales strategies, leading and managing your team, achieving revenue growth targets, managing client relationships, conducting market research and analysis, collaborating across functions, building and developing teams, providing sales training, and managing performance effectively. To excel in this role, you should have a Bachelor's degree in Business Administration, Marketing, Sales, or a related field. An MBA or equivalent advanced degree would be advantageous. You must possess a minimum of 8-10 years of experience in sales leadership, with at least 5 years in the Aesthetic/ Hair, beauty, or healthcare industry. Your track record should demonstrate success in revenue generation and leading high-performing sales teams. In addition, you should have a deep understanding of the Aesthetic/ Hair industry, including knowledge of products such as skincare, cosmetic treatments, and medical devices, as well as the dynamics of the market. Your leadership skills should be exemplary, showcasing your ability to inspire and lead a a diverse team effectively. Strong decision-making, problem-solving, communication, negotiation, and presentation skills are essential for engaging with C-suite executives, doctors, clinicians, and high-net-worth individuals. Your success in this role will hinge on your ability to drive sales growth, foster client relationships, and lead your team to achieve and exceed revenue targets in the competitive Aesthetic/ Hair industry.,
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
You will play a vital role in contributing to the long-term growth of Abbott Nutrition products in your territory. Your primary focus will be on increasing awareness among Health Care Professionals regarding the crucial role of nutrition in enhancing quality of life, as well as highlighting the superiority of Abbott products compared to competitors. Your efforts will involve acquiring new business opportunities and expanding existing ones through an omnichannel approach that emphasizes customer engagement. By effectively engaging with Health Care Professionals, you will aim to instill confidence and loyalty towards Abbott brand products. Your responsibilities will include enabling the ethical field force to achieve regional and team Key Performance Indicators (KPIs). To achieve this, you will need to analyze market trends, category insights, and channel opportunities within your designated territory. Utilizing real-time omnichannel business intelligence, you will identify growth opportunities at the customer/account level. By leveraging business analytics and customer insights, you will continuously assess growth potential across the region and develop an omnichannel engagement strategy to position Abbott as the preferred brand. Moreover, you will be tasked with developing and executing account plans that align with the integrated customer engagement strategy. This will involve deploying marketing programs aimed at target customers and accounts through Medical Representatives. Your role will also entail providing ongoing coaching and feedback to Medical reps to enhance their customer engagement skills and proficiency. Furthermore, you will be responsible for advancing the digital knowledge and application capabilities of Medical reps through mentoring and coaching. Building and nurturing relationships with customers and accounts across various channels, including digital, remote/virtual, and face-to-face interactions, will be essential in promoting awareness and fostering loyalty towards Abbott brand products. Collaboration with cross-functional teams such as Marketing, Analytics, and Sales Force Effectiveness (SFE) will be crucial. By working together, you will gather and interpret customer and market behavior data to translate omnichannel engagement insights into actionable strategies. Additionally, your role will involve developing and expanding a network of Key Opinion Leaders (KOLs) within your territory to influence perceptions at all levels of an account, beyond just Health Care Professionals.,
Posted 3 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Product Development & Sourcing Executive in the Fashion Apparel Retail industry, you will be responsible for managing the end-to-end product development process. This includes overseeing the journey of fashion apparel from initial concept to production, ensuring alignment with product and cost requirements. You will play a key role in identifying and sourcing suitable raw materials and trims, working closely with both domestic and international vendors to ensure timely and quality product delivery. Your role will also involve vendor development, where you will be required to evaluate and onboard new vendors based on their capabilities, quality standards, lead time, and pricing. Maintaining healthy vendor relationships will be crucial to ensure reliable sourcing and flexibility in the supply chain. Additionally, you will be responsible for managing follow-ups related to trims and accessories such as labels, tags, and buttons, ensuring their timely approvals, delivery, and inventory to avoid production delays. Collaboration with the Merchandising and Design Teams will be essential as you coordinate closely with them to understand seasonal product requirements and design expectations. Your role will require you to ensure product feasibility from both sourcing and manufacturing perspectives, contributing to the overall success of the product development process. To excel in this role, you should have 2 to 4 years of experience in a similar position within the Fashion Apparel Retail Industry. A strong understanding of the apparel production lifecycle and sourcing processes is essential, along with knowledge of fabrics, trims, garment construction, and the vendor landscape. Excellent communication and negotiation skills will be necessary, along with basic computer proficiency in tools such as MS Office, Excel, and Email. The ability to manage multiple product categories and timelines simultaneously will also be a key requirement for this full-time position. Benefits include Provident Fund, and the work schedule is during day shifts at the location in Bangalore.,
Posted 3 days ago
8.0 - 12.0 years
0 Lacs
udupi, karnataka
On-site
As a key member of our team, you will be responsible for the following key responsibilities: Strategic Leadership: You will define the overall logistics and supply chain strategy in alignment with the organization's goals. Your role will involve driving transformation initiatives to enhance cost-efficiency, agility, and scalability. Import & Export Operations: Your responsibilities will include overseeing all import and export operations to ensure timely, cost-effective, and compliant movement of goods. Additionally, you will be tasked with ensuring robust documentation, compliance with international trade laws, and port clearance efficiency. Domestic Logistics & Distribution: In this role, you will optimize transportation and distribution networks to ensure on-time delivery to customers and internal stakeholders. You will also manage logistics vendors and third-party providers to ensure service level adherence and cost management. Warehouse & Inventory Management: Your duties will involve developing and enforcing best practices in warehouse operations, space utilization, safety, and stock control. You will also oversee inventory forecasting, cycle counts, and reconcile stock variances with accuracy. Cost Management & Optimization: You will be responsible for analyzing logistics spend, identifying cost-saving opportunities, and implementing continuous improvement strategies. Additionally, you will evaluate and renegotiate vendor contracts for logistics and freight services. Regulatory Compliance & Risk Management: In this role, you will ensure adherence to local, national, and international logistics regulations and customs compliance. You will lead internal audits and corrective actions related to logistics operations. Cross-Functional Collaboration: Your role will involve coordinating with Production, Sales, Procurement, and Quality teams to align logistics with business operations. You will ensure seamless communication and data flow across departments for effective decision-making.,
Posted 3 days ago
7.0 - 11.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Business Management Consultant in the Customer Success function of HCLSoftware, you will play a critical role in analyzing, recommending, and implementing strategies that drive customer retention, renewal growth, expansion, and improve operational efficiency. Working closely with senior leadership, business units, and cross-functional teams, your primary focus will be to enhance business processes, optimize organizational performance, and deliver measurable results through data-driven strategies. Your responsibilities will include conducting strategic analysis and planning to identify challenges, opportunities, and areas for improvement. You will provide recommendations to enhance renewal strategies that increase retention rates and align with business goals. Additionally, you will evaluate existing processes and workflows to recommend improvements in efficiency and productivity, collaborating with stakeholders to implement process changes that align with company goals. Furthermore, you will assist in managing organizational change by developing change management strategies that ensure smooth transitions, stakeholder and team buy-in, and adoption of new practices and technologies. Staying informed about industry trends, competitive landscape, and market dynamics will be crucial for guiding business strategy and product development decisions. You will also lead and coordinate projects aimed at improving business processes or introducing new initiatives, ensuring timely delivery within scope and budget. Collaboration with Sales, Marketing, Product, and Finance teams is essential to align on value messaging, product adoption, and pricing strategy for renewals. You will develop performance metrics and key performance indicators (KPIs) to track and measure business success, providing regular reports and actionable insights. Designing and implementing strategic engagement frameworks for key accounts expansion will also be part of your responsibilities. To qualify for this role, you should have a Bachelor's degree in Business Administration, Management, or a related field, with 7+ years of experience in business management consulting, preferably within the software or technology industry. Strong understanding of business operations, software solutions, and technology-driven processes is required, along with experience in process improvement methodologies such as Lean and Six Sigma. Excellent project management skills, communication, interpersonal skills, and proficiency in business intelligence tools, CRM software, and MS Office Suite are essential. Preferred skills include experience with enterprise software solutions or SaaS-based businesses, familiarity with Agile methodologies, experience in customer relationship management, and renewal strategy development. Holding consulting certifications like PMP, Lean, or Six Sigma would be advantageous for this role.,
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Product Owner with 5-7 years of experience in US Healthcare, you will play a crucial role in bridging the gap between the Product Manager and the delivery team. Reporting to the Sr. Manager of Product, you will be responsible for aligning both parties towards common goals and the big picture of the enterprise and business. Your key responsibilities will include collaborating closely with Product Managers on scoping and priority issues on a regular basis. You will be part of a leading health information network in the United States, processing over 13 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Working with a team of technology and business professionals in Bangalore, you will contribute to transforming healthcare delivery through innovation and collaboration. Your day-to-day activities will involve leading storyboarding by developing and prioritizing stories based on the overall business benefit and relative cost of each piece of work. You will act as the voice of the customer while keeping the big picture in mind to prevent unnecessary short-term product development trade-offs. Additionally, you will manage and groom the backlog, participate in release planning, monitor progress, conduct usability testing regularly, prioritize log defects, and participate in acceptance testing for every release. To be successful in this role, you should have 5-7 years of experience in US Healthcare, with expertise in RCM, Clearinghouse, EMR/EHR systems, Claims, and Patient Access. You should also possess 2-3 years of progressive work experience in a product role, strong analytical skills, excellent verbal and written communication skills, and experience building products in an agile environment. The interview process will include a Manager Resume Review, Technical Interview with the India Team, Technical Interview with US Stakeholders, and an HR Round. If you have a demonstrated mastery of using flowcharting tools, understand how to interpret business needs into application and operation requirements, and have a passion for agile methodologies and product management, we would like to hear from you.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
As a Warehouse Manager Operations & Quality, you will have the opportunity to take ownership of the quality, compliance, and continuous improvement initiatives at our primary warehouse and 3PL sites. Your role will involve collaborating with QA/RA, Customer Service, and 3PL teams to ensure that every site is audit-ready, processes are lean, and key performance indicators are consistently improving. Your responsibilities will include maintaining Standard Operating Procedures (SOPs), Good Distribution Practices (GDP) standards, temperature-controlled processes, traceability, Non-Conformance Report (NCR) and complaint investigations, as well as regulatory compliance to ensure audit readiness. You will be tasked with mapping current process flows from receiving to dispatch, organizing Kaizen/5S events, implementing SOP updates, and utilizing digital trackers to drive cost savings, improve accuracy, and reduce Turnaround Time (TAT). Additionally, you will be responsible for conducting monthly audits at 3PL sites, tracking Corrective and Preventive Actions (CAPA), monitoring service-level adherence, ensuring Environmental Health and Safety (EHS) compliance, and maintaining alignment with service partners. Managing warehouse Key Performance Indicators (KPIs) such as damage/expiry percentage, First Expired First Out (FEFO) adherence, pick accuracy, and cycle count variance will be a crucial part of your role to facilitate data-driven decision-making. Your role will also involve collaborating cross-functionally on new product launches, addressing temperature excursions, and participating in NCR/complaint investigations to ensure seamless team collaboration. The ideal candidate for this position should have 3-5 years of experience in a similar role and should be proficient in using MS Word, Excel (including V-lookup and pivot tables), and basic data visualization techniques.,
Posted 3 days ago
12.0 - 16.0 years
0 Lacs
karnataka
On-site
As an Associate in the Mid Market Sales team based in Bangalore, you will play a crucial role in driving sales in the FinTech space. This position goes beyond traditional sales execution, as we are seeking an individual who is eager to create a significant impact, is adept at both inbound and outbound selling, and can independently build and manage their own pipeline. Operating in a fast-paced and evolving environment, you will need to demonstrate clarity, focus, and a proactive approach to achieving outcomes. If you are passionate about the startup ecosystem and financial innovation, have a proven track record of proactive sales follow-ups, and excel in high-touch customer engagement, this role is tailored for you. We value individuals who bring fresh ideas to the table, embrace experimentation, iteration, and continuous improvement, and are comfortable working without rigid boundaries. Key Responsibilities: - Engage in both inbound and outbound sales activities, leveraging marketing-generated, partner-generated, and self-generated leads. You will be expected to proactively create and manage your pipeline. - Execute daily funnel activities, handling a significant number of leads and progressing them through structured discovery, demos, and follow-ups. - Conduct thorough sales discovery processes to deeply understand merchants" business models, cash flow, and banking needs. Your approach should be sharp, curious, and tailored to each interaction. - Take ownership of projects by identifying trends, opportunities, and implementing new initiatives or process enhancements beyond meeting quotas. - Focus on building long-term relationships with merchants, identifying opportunities for cross-selling and upselling, and ensuring customers derive maximum value from our solutions. - Collaborate effectively with cross-functional teams such as Operations, Product, Marketing, and Finance to facilitate deal closures and deliver exceptional merchant experiences. - Lead pricing and negotiation discussions with a strategic perspective, optimizing for long-term value and mutual benefit. Mandatory Qualifications: - Minimum of 2 years of B2B sales experience in SaaS, FinTech, Banking, or related industries. - Demonstrated outbound sales experience, including lead generation, nurturing, and closure. Strong storytelling, persuasion, and follow-up capabilities are essential. - Ability to work independently, demonstrate initiative, resourcefulness, and thrive in dynamic environments with rapidly evolving products and processes. - Strong analytical and consultative skills, with the ability to address objections effectively and turn them into valuable insights. - Excellent communication skills (both written and verbal), proficiency in CRM tools, and effective time management abilities.,
Posted 3 days ago
12.0 - 16.0 years
0 Lacs
haryana
On-site
As an Associate (Operations) with 12 years of experience, your role will involve owning and managing the end-to-end operations of multiple growth programs. You will be a crucial execution pillar within the Growth vertical, ensuring smooth process flow, creating structured reports, and facilitating stable, scalable operations across functions. Your proficiency in Excel, process-driven approach, and ability to thrive in a fast-paced environment will be key assets in this role. Your responsibilities will include managing the day-to-day execution of various growth programs, maintaining operational consistency, timeliness, and accuracy throughout workflows. You will be responsible for designing and implementing structured processes to enhance scalability and reduce friction, as well as identifying and addressing operational gaps through continuous improvements. Data analysis and reporting will also be a significant aspect of your role, involving the creation and management of reports, trackers, and dashboards using Excel/Google Sheets, and analyzing performance data to drive process optimization. Collaboration with internal stakeholders across teams will be essential to ensure program alignment and successful execution. Clear documentation and regular status updates for leadership and partners will also be part of your responsibilities. To excel in this role, you should possess 12 years of experience in operations, program coordination, or support functions. Advanced skills in Excel/Google Sheets are a must-have, along with a strong attention to detail, process-oriented mindset, excellent organizational and time-management abilities, high ownership, accountability, and the capacity to manage multiple parallel workstreams effectively.,
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
The Senior Customer Success Manager plays a crucial role in the success of Contlo, a pioneering AI marketing platform dedicated to empowering modern businesses through generative AI technology. As a customer-centric individual with a passion for AI, your primary responsibility will involve ensuring the seamless onboarding and retention of customers, particularly in the D2C and Ecommerce sectors. Your responsibilities will include guiding new customers through the onboarding process, conducting training sessions to maximize platform utilization, and developing a deep understanding of customers" objectives and challenges. Serving as the main point of contact for customer inquiries and concerns, you will proactively engage with customers to identify opportunities for enhanced value and optimization. Collaboration with cross-functional teams such as Sales, Product, and Support is essential to advocate for customer needs and drive product improvements based on customer feedback. Your qualifications should include a Bachelor's degree in Business or Marketing, 5-6 years of customer-facing experience, strong interpersonal and communication skills, and a customer-focused mindset. If you are detail-oriented, organized, and have a background in SAAS startups with exposure to the D2C/Ecommerce industry, we invite you to bring your expertise and dedication to our team at Contlo. Join us in shaping the future of AI-driven marketing and customer success.,
Posted 3 days ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
The Lead Engineer position at Fontaine Specialized in Bangalore requires a candidate with a B.E./B.Tech./M.E/M.Tech. in Mechanical Engineering and a minimum of 6-10 years of experience, with at least 2 years of experience in leading teams and projects. Reporting to the Project Lead, this role involves managing projects and teams while handling individual deliverables. The role is predominantly focused on engineering activities such as detailed design, analytical calculations, tolerance stack-ups, creating manufacturing drawings, and reviewing FEA reports for Heavy Haul and Specialized Trailers. Key Responsibilities / Functions: - Execute and lead sustaining engineering projects, including designing, drawing creation, BOM restructuring, and product roll-out activities. - Create 3D models and engineering drawings using NX CAD software for Trailers. - Review designs, 3D models, and drawings to ensure they meet fit, form, and function requirements. - Participate in design reviews and provide technical expertise to product development programs. - Drive value analysis and value engineering (VAVE) by modularizing components based on analysis of commodity categories or supplier strategies. - Identify areas for improvement, troubleshoot technical issues, and propose design modifications for existing product lines. - Lead collaboration with cross-functional teams to ensure project goals are achieved. - Stay updated with the latest research and technology breakthroughs in sheet metal forming, welding, and casting processes. - Engage in continuous learning and professional development activities by attending training programs, workshops, and conferences. - Mentor trainee engineers and junior engineers on various technical skills as part of the lead role.,
Posted 3 days ago
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