7 Controls Lifecycle Jobs

As an individual in Quality Assurance, Monitoring & Testing, your primary responsibility is to assess outcomes from activities and processes against applicable requirements to enhance risk management quality. This includes conducting quality testing for business function quality control and leading quality control post the completion of an activity or process. You will be involved in the development and execution of Monitoring and Testing for controls, such as control design assessment, operational effectiveness evaluation for monitoring & testing tools, and assessing the effectiveness of key controls to address defined risks. Your key responsibilities will include providing leadership and guidance to a team of professionals, driving optimization and efficiencies in projects, ensuring adherence to Risk Control Policy and other control frameworks, leading assessments of activities and processes to strengthen risk management quality, conducting routine testing to maintain quality standards, reviewing stakeholder feedback, and responding to quality assurance complaints effectively. You will also be required to report on quality control outcomes, ensure compliance with regulatory guidance, and demonstrate ethical judgment in decision-making processes. To be successful in this role, you should have at least 10 years of experience in operational risk management, compliance, audit, or related functions in the financial services industry. You must possess the ability to identify, measure, and manage key risks and controls, lead control-related projects, and have a comprehensive understanding of Citigroup's businesses and functions. Strong leadership, analytical, problem-solving, and communication skills are essential, along with proficiency in Microsoft Office suite. A Bachelor's/University degree is required for this position, with a Master's degree being preferred. Your expertise in controls development and execution, compliance laws, regulations, and Citigroup's Policies, Standards, and Procedures will be crucial. Your capacity to provide challenge, recommend risk and controls remediation, and influence executive audiences will also be essential for this role. In summary, as a part of the Controls Governance & Oversight Job Family, specifically in the Quality Assurance, Monitoring & Testing Job Family, you will play a vital role in ensuring the quality and effectiveness of controls within the organization. Your skills in analytical thinking, assurance strategy, communication, controls assessment, stakeholder management, and others will be instrumental in driving risk management quality and compliance with regulatory standards.,

The IMPaCT Team integrates Cross Border Data Clearance, the Enterprise Data Office, Transfers, and Records and Information Management. The Enterprise CBDC (Transfer Office) builds and implements Citi's enterprise-wide data transfer framework and operating model. This framework ensures regulatory adherence, minimizes operational risks, and promotes effective data governance. We are seeking a dynamic Senior Vice President (SVP) to lead and operationalize the cross-border data transfer clearance process for a major business segment. This role requires expertise in regulatory execution, data transfers, and process leadership, with a strong emphasis on automation, AI tooling, strategic communication, and data-driven insights. The SVP will be responsible for defining and scaling the enterprise data transfer framework, advising business partners, and ensuring timely and compliant execution across jurisdictions. A deep understanding of data transfer regulations, strong leadership skills, and a proven ability to drive results are essential for this role within the Data Transfers Office. The SVP will also be responsible for facilitating governance and oversight, operational risk management, and controls leadership, focusing on data transfers. This includes supporting data transfer capabilities, ensuring compliance with the Citi Global Transfers Policy, identifying and managing operational risks, and ensuring effective controls and monitoring. Leveraging technologies such as AI and machine learning to optimize data transfer processes, enhance risk detection, and improve efficiency will be a key aspect of this role. Key Responsibilities: - Leadership & Operational Excellence: Lead cross-border data clearance activities for a major business segment, covering data transfers, outsourcing, localization, and data sovereignty. Manage operations, ensure regulatory adherence, and drive process efficiency through technology and automation. - Strategic Operating Model: Design and implement a scalable and efficient operating model aligned with Citi's global data transfer framework. Optimize processes, incorporating AI-driven solutions for decision-making and risk management. - Cross-Functional Collaboration: Collaborate with global legal, compliance, technology, and business teams. Build consensus and foster collaboration between technical and non-technical teams. - Innovation & Automation: Drive product and automation development, including AI-powered decision support systems, workflow integrations, and intelligent dashboards. Stay abreast of AI advancements and champion their adoption. - Data Governance & Ownership: Own and maintain the business-aligned Data Transfer Register, ensuring traceability, accuracy, and audit readiness. Establish data governance policies and leverage technology to automate data quality checks. - Data-Driven Insights & Analytics: Conduct in-depth analysis to evaluate process performance and provide data-driven recommendations. Leverage AI-powered analytics for insights into data transfer patterns and trends. - Advisory & Guidance: Advise business partners on framework implementation, regulatory interpretation, and best practices for data transfers. Develop training materials and highlight the benefits of technology and AI. - Knowledge Management & Content Creation: Produce high-quality content (playbooks, guidance, FAQs) to simplify and scale process knowledge related to data transfers and AI. - Risk Management & Mitigation: Proactively review execution quality, escalate risks, and develop remediation strategies. Leverage AI-powered risk detection tools. - Data Transfers Governance: Facilitate activities to support governance and oversight of data transfers, operational risk management, and controls leadership. - Risk Identification and Management: Identify and manage operational risks associated with data transfers. Conduct Control Effectiveness Assessment, Controls Enhancement, Policy and Procedure Assessment, Issue Management, and Risk and Controls Reporting. Qualifications & Experience: - Experience: 12+ years in data transfers, regulatory operations, legal, compliance, or data governance within global financial institutions. - Team Leadership: Proven success in managing and developing cross-functional teams. - Regulatory Knowledge: Strong knowledge of international laws and cross-border regulations related to data transfers (GDPR, CCPA, etc.). - Technical Proficiency: Hands-on experience with automation tools, workflow platforms, and AI integration. A solid understanding of AI concepts and machine learning is highly desirable. - Risk & Control Expertise: Expertise in risk and control frameworks related to data transfers, privacy, and operational risk. - Consulting Experience: Prior consulting experience is beneficial. - Certifications: CIPP/CIPM/CIPT/CISA certifications are an advantage. Certifications related to AI, data science, or cloud computing are also valued. - Technical Skills: Mastery of MS Office tools. Proficiency in data analytics tools, programming languages (Python), is a plus. Ideal Candidate Profile: The ideal candidate will possess adaptability & resilience, problem-solving & innovation, collaboration & influence, industry knowledge, analytical & leadership skills, communication mastery, and a passion for leveraging technology and AI. Education: Bachelor's/University degree, Master's degree preferred.,

The Director for the Data Transfer Office plays a crucial leadership role in supporting Citi's enterprise data transfer and data use compliance framework. Reporting directly to the Head of Transfer Office within IMPaCT, this position involves defining and implementing scalable processes to manage end-to-end clearance activities across 95 countries. It requires a unique blend of technology understanding, risk management, and financial controls, including AI integration and governance within digital workflows. The director is responsible for leading high-performing teams, coordinating cross-functionally, and collaborating closely with compliance, legal, business, and technology leaders to strengthen Citi's global data transfer framework and governance. Key Responsibilities: - Lead and manage the cross-border data transfer lifecycle to ensure compliance with privacy, data outsourcing, localization, and sovereignty requirements. - Design and optimize regulatory processes by embedding legal and control requirements into simplified, reusable, and scalable workflows. - Conduct process maturity assessments and define future-state execution models aligned with enterprise data policy. - Act as a strategic thought partner to senior stakeholders in risk, compliance, technology, and business to embed data transfer governance. - Serve as an escalation point for complex data transfer cases requiring legal interpretation or senior stakeholder alignment. - Build and lead a high-performing team of governance professionals, fostering a culture of accountability, innovation, and responsible data and AI use. - Drive simplification and redesign of complex approval and documentation paths while maintaining risk integrity. - Lead large-scale transformation efforts by applying automation, AI, and analytics to enhance operational efficiency and control transparency. - Address the intersection of generative AI and data protection frameworks. - Implement tools and case studies for responsible data use in AI processes. - Incorporate global regulatory perspectives and strategies in the context of AI data processing and responsible data use. - Govern and maintain the Data Transfer Register to ensure accuracy, completeness, and audit traceability. - Collaborate with product and UX partners to implement intuitive, automation-friendly workflows supporting policy adherence. - Create and deliver scalable process guidance, playbooks, templates, and training materials to support global adoption. - Represent the function in audits, challenge forums, and regulatory reviews to drive continuous enhancement. - Partner with stakeholders and business leaders to influence action and desired strategy outcomes. - Develop and implement a dynamic people strategy that empowers employees, drives organizational agility, and supports business objectives in a rapidly evolving environment. Qualifications & Experience: - 15+ years of experience in privacy, data outsourcing, cross-border transfer governance, and regulatory compliance within large global institutions. - Proven track record in leading simplification programs at scale and transforming legacy processes into agile, compliant workflows. - Strong consulting experience with a history of driving strategic change, stakeholder alignment, and process optimization in complex environments. - Expertise in designing and implementing end-to-end regulatory frameworks and control environments. - Strong product management skills with a focus on program delivery, stakeholder management, and data-driven decision-making. - Deep understanding of technology disciplines, including metrics, analytics, and driving enterprise change programs in regulated environments. - Proficiency in global privacy laws, data residency requirements, and third-party data transfer frameworks. - Success in regulatory interaction, audit engagement, and stakeholder alignment across global teams. - Background in process transformation, including automation, policy-driven execution models, and metrics-based decision-making. - Experience leading high-performing, cross-functional teams across geographies. - Knowledge of the intersection of generative AI and data protection. - Ability to develop strategies for evolving data within global regulatory landscapes. Education: - Bachelor's/university degree, potentially a master's degree and managerial experience Ideal Candidate Profile: The ideal candidate is a strategic simplifier and technical executor with expertise in privacy, data outsourcing, and regulatory operations transformation at scale. They excel in complex global environments, possess a consulting mindset, and deliver with precision and urgency. Skilled in influencing senior stakeholders, challenging complexity, and operationalizing strategies into streamlined solutions. This job description gives an overview of the work performed. Additional job-related duties may be assigned as needed.,

Individuals in Quality Assurance, Monitoring & Testing are responsible for assessing outcomes from activities and processes against applicable requirements to enhance risk management quality. This includes conducting quality testing for business function quality control and transformation lead quality control post activity/process completion. The role involves developing and executing Monitoring and Testing for controls, such as control design assessment, operational effectiveness design, monitoring/testing tool assessment, and executing monitoring/testing tools to evaluate key controls addressing defined risks. Responsibilities include ensuring the quality, completeness, and accuracy of the Control Framework implementation, assessing activities and processes based on Policies, Standards, and Procedures, conducting routine testing to ensure adherence to quality standards, reviewing stakeholder feedback, responding to quality assurance complaints efficiently, and reporting quality control outcomes to management. The role also requires integrating stakeholder feedback, overseeing quality testing post activity/process completion, and staying updated on regulatory guidance related to quality assurance. Qualifications: - 12+ years of experience in operational risk management, compliance, audit, or control-related functions in the financial services industry. - Ability to identify, measure, and manage key risks and controls. - Track record leading Control projects, attention to detail, and strategic thinking. - Profound knowledge of Citis businesses, risk profiles, compliance laws, and best practices. - Expertise in developing and implementing controls, compliance, and process improvement initiatives. - Strong leadership, decision-making, analytical, and problem-solving skills. - Excellent communication, presentation, stakeholder management, and influence skills. - Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word. - Bachelor's/University degree required, Master's degree preferred. If you are a person with a disability and need accommodation for using our tools or applying for a career opportunity, review Accessibility at Citi. View Citis EEO Policy Statement and the Know Your Rights poster for more information.,

As the Director for the Data Transfer Office at Citi, you will play a vital role in supporting the execution of the enterprise data transfer and data use compliance framework. Reporting directly to the Head of Transfer Office within IMPaCT, you will be responsible for defining and implementing scalable and efficient processes to manage end-to-end clearance activities in compliance with data privacy, bank secrecy, data localization, and outsourcing requirements across 95 countries. This role requires a unique blend of expertise in technology, risk, and controls in financial services, including AI usage and governance integration. You will lead high-performing teams, drive cross-functional coordination, and collaborate closely with country compliance, legal, businesses, and technology heads to strengthen Citi's global data transfer framework and its governance. Your key responsibilities will include leading and managing the execution of the cross-border data transfer lifecycle, ensuring compliance with privacy, data outsourcing, localization, and sovereignty requirements. You will design and optimize regulatory processes, embed legal and control requirements into simplified, reusable, and scalable workflows, and conduct process maturity assessments aligned with enterprise data policy. As a strategic thought partner to senior stakeholders in risk, compliance, technology, and business, you will oversee data transfer governance and serve as an escalation point for complex cases requiring legal interpretation. Additionally, you will build and lead a high-performing team of governance professionals, drive simplification efforts, lead transformation initiatives, and implement tools and case studies for responsible data use in AI processes. To be successful in this role, you should have at least 15 years of experience in privacy, data outsourcing, cross-border transfer governance, and regulatory compliance within large global institutions. You must demonstrate proven leadership in simplification programs, consulting roles, stakeholder alignment, and process optimization. Strong product management credentials, expertise in program delivery, stakeholder management, and data-driven decision-making are essential. Deep understanding of global privacy laws, data residency requirements, and third-party data transfer frameworks is required. You should also have experience in regulatory interaction, audit engagement, process transformation, and leading high-performing teams across geographies. The ideal candidate for this position is a strategic simplifier and technical executor with domain expertise in privacy and data outsourcing. They should have the ability to transform regulatory operations at scale, thrive in complex global environments, and influence senior stakeholders effectively. If you are skilled in operationalizing strategy into streamlined solutions, challenging complexity, and driving change with urgency and precision, we encourage you to apply. This job description offers a high-level overview of the responsibilities associated with the role. Other job-related duties may be assigned as necessary.,

Individuals in Cross Disciplinary Controls are responsible for a variety of activities within the Controls capabilities such as assessment & design, MCA, QA, Monitoring & Testing, Issue Management, and Governance Reporting & Analysis to ensure effective end-to-end oversight, design, implementation, and execution of controls. This role encompasses a broad range of risk and control responsibilities across different areas rather than focusing on a specific role. Responsibilities: - Manage and oversee a team of employees - Plan and conduct various deliverables for projects - Execute strategic design and process improvement projects enterprise-wide - Lead cross-functional projects to ensure alignment between solutions and business objectives - Assess the effectiveness of existing controls, identify areas for improvement, and implement necessary changes - Drive controls enhancements to increase efficiency and reduce risk - Assist in executing the Enterprise Risk Management Framework and complying with Risk Management and Compliance Policies - Support oversight of the MCA program, including attestation, quality oversight, and related reporting - Assist in executing the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures - Assess activities and processes to strengthen risk management quality - Coordinate and manage issues with key stakeholders - Participate in issue quality reviews to ensure compliance with Issue Management Policy, Standards, and Procedures - Support standard and risk controls reporting for better management and decision-making - Participate in the oversight of Citi's governance committees - Appropriately assess risk in business decisions, considering the firm's reputation and compliance with laws and regulations - Supervise teams to ensure adherence to standards and policies Qualifications: - Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry - Ability to identify, measure, and manage key risks and controls - Strong knowledge in developing and executing controls - Proven experience in control-related functions in the financial industry - Experience in implementing sustainable solutions and process improvements - Understanding of compliance laws, rules, regulations, and best practices - Familiarity with Citi's Policies, Standards, and Procedures - Strong analytical, communication, problem-solving, and decision-making skills - Proficiency in Microsoft Office suite, especially Excel, PowerPoint, and Word Education: Bachelor's/University degree; Master's degree preferred Skills: Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management Note: For additional skills, please refer to the above or contact the recruiter.,

Individuals in Cross Disciplinary Controls are responsible for various activities within the Controls capabilities including assessment & design, MCA, QA, Monitoring & Testing, Issue Management, and Governance Reporting & Analysis to ensure effective end-to-end oversight, design, implementation, and execution of controls. This role encompasses a broad range of in-business/function risk and control responsibilities rather than focusing on a specific area. Responsibilities: - Accountable for managing and overseeing a team of employees - Manages, plans, and conducts a range of deliverables for projects - Executes strategic design and process improvement projects across the enterprise - Leads cross-functional projects, ensuring alignment between solutions and business objectives through effective communication - Supports the assessment of existing controls, identifying areas for improvement, and implementing necessary changes - Drives controls enhancements focused on increasing efficiency and reducing risk - Assists in the execution of Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies - Supports oversight of the MCA program, including attestation, quality oversight, and related reporting - Assists in the execution of the MCA in accordance with the ORM Policy & Framework - Helps assess activities and processes to strengthen risk management quality - Coordinates and manages issues with key stakeholders - Participates in issue quality reviews ensuring compliance with Issue Management Policy - Supports standard and risk controls reporting for better management and decision-making - Participates in the oversight of Citi's governance committees - Appropriately assesses risk in business decisions, safeguarding Citigroup and clients - Supervises team activity and ensures compliance with standards Qualifications: - 6-10 years of experience in operational risk management, compliance, audit, or control-related functions in the financial services industry - Ability to identify, measure, and manage key risks and controls - Strong knowledge in controls development and execution - Proven experience in control-related functions in the financial industry - Experience in implementing sustainable solutions and process improvements - Understanding of compliance laws, regulations, and best practices - Knowledge of Citis Policies, Standards, and Procedures - Strong analytical, verbal, and written communication skills - Problem-solving and decision-making abilities - Proficiency in Microsoft Office suite Education: - Bachelor's/University degree, Master's degree preferred Most Relevant Skills: Analytical Thinking, Business Acumen, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Escalation Management, Issue Management, Risk Management, Stakeholder Management For complementary skills, please refer to the above information or contact the recruiter.,