2 - 7 years
1 - 3 Lacs
Posted:1 day ago|
Platform:
Work from Office
Full Time
Role Description
• Responsible to call customer and remind for payment.
• Responsible to act as a bridge between field executives and team leaders
• Responsible for constantly follow up Arrears payment
• Work consistently to rectify billing error
• Responsible for Analysis and feedback of unpaid accounts
• Follow up for reactivation of inactive accounts.
Key Result Areas:
To contribute towards company's profitability by ensuring 100% collection both in terms of customer
and value resulting to a sustained business with desired customer satisfaction.
Education:
Should have Graduate or equivalent degree
Work Experience:
• Should have minimum of 1 - 6 years of relevant work experience in Retention role (English Voice
process)
• Should have experience in Tele calling, Customer Care or taking calls - Outbound & Inbound.
(Voice process)
• Should have experience handling MIS or strong experience with MS excel, MS word
• Should possess excellent communication and interpersonal skills.
• Immediate Joiners or Max 15 days notice period preferred
• Language preferred - English & Hindi
• Week Off: 6 days working & 1 day rotational week off / Rotational Day
For more details contact hr : 7985724666
Atria Convergence Technologies (ACT)
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