Cluster Manager-Rural Business Banking

Job Requirements

Job Requirements

Role/ Job Title:

Function/ Department:

Job Purpose

Roles & Responsibilities

• Support in achievement of business goals and targets by building a strong business network.
• Understand competitive landscape and market dynamics and provide necessary feedback to product teams.
• Manage a team of branch managers to drive client acquisition, deepening of existing relationships and addressing all needs of customers by providing gamut of banking services.
• Ensure pricing, business process & policies are in organizations best interest.
• Responsible for building networks to sell multiple products, across locations.
• Share knowledge with other regions, clusters branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
• Conduct regular business reviews with team to ensure strategies are well executed.
• Adhere to high ethical standards and comply with all regulations/applicable laws.
• Cultivate relationships with individual and corporate customers.
• Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels.
• Develop and implement livelihood advancement and community development initiatives.
• Bring out the best of branch’s personnel by providing training, coaching, development, and guidance.
• Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency.
• Collaborate with other branch departments and functions to provide products and service offerings to the customer.
  

Secondary Responsibilities

• Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance, and integrity.
• Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically.
• Attract & retain best-in class talent to meet Bank's rapid growth targets.
• Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction.
  

Managerial And Leadership Responsibilities

• Lead a Team of RM for business development & Portfolio Managers to maintain the portfolio in good health.
• Create strong working culture to create highly efficient and performance oriented team
  

Education Qualification

Experience: