Client Success Executive – Fitness & Supplements

Company: A2G Lifecare India Pvt. Ltd.
Location: Remote / Hybrid
Type: Full-Time
Salary: Competitive (Based on experience + incentives)

About Us:

A2G is a fast-growing fitness and supplement brand dedicated to helping serious athletes and fitness enthusiasts perform at their peak with value-driven, science-backed products. We are now looking to expand our team by bringing in passionate fitness professionals who can guide our customers with knowledge and care.

Who We’re Looking For:

A fitness trainer with 5+ years of real-world experience who is eager to use their knowledge to support customers, close warm leads, and boost conversions. If you love helping others with their fitness goals and understand supplements inside-out, this is for you!

Key Responsibilities:

• Assist customers via WhatsApp, phone calls, and email in a professional and empathetic manner.
• Follow up with abandoned checkouts and warm leads to help them complete their purchases.
• Explain product benefits, supplement stacks, timing, dosage, and use cases to different types of fitness customers.
• Recommend products based on fitness goals (e.g., fat loss, muscle gain, strength, recovery).
• Handle basic queries, order tracking, and feedback management.
• Collaborate with the sales and marketing teams to optimize lead conversion strategies.

Requirements:

• Minimum 5 years experience as a fitness coach/trainer.
• Deep knowledge of supplements: creatine, whey, pre-workouts, testosterone boosters, etc.
• Must be able to communicate in English and Hindi fluently (spoken and written).
• Strong understanding of fitness goals, training splits, macros, and recovery strategies.
• Great communication skills, both verbal and written.
• Prior experience in sales, online coaching, or supplement retail is needed.
• Familiarity with tools like WhatsApp Business, Shopify, Zoko, or Hubspot CRM is an added advantage.

What You’ll Gain:

• Work with one of India’s fastest-growing performance-focused supplement brands.
• Fixed salary + performance-based incentives.
• Fixed work timings
• Opportunity to grow into a long-term strategic role in the fitness e-commerce space.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

• Work from home

Schedule:

• Fixed shift

Supplemental Pay:

• Commission pay
• Performance bonus

Experience:

• Fitness: 4 years (Required)

Language:

• English (Required)
• Hindi (Required)

Work Location: Remote

Expected Start Date: 20/07/2025