Client Servicing & Operations

About The Company

About The Role

dynamic and proactive Client Servicing & Operations

Key Responsibilities

• Serve as the primary point of contact for clients, ensuring smooth and timely communication.
• Build and maintain long-term client relationships by understanding their goals and consistently delivering high-quality solutions.
• Plan, organize, and execute events and brand activations, ensuring alignment with client objectives and high execution standards.
• Manage end-to-end event logistics, from ideation and budgeting to vendor coordination and on-ground execution.
• Coordinate with internal creative and operations teams to ensure timely project delivery.
• Liaise and negotiate with vendors, ensuring quality output and timely delivery.
• Maintain and expand a network of reliable vendors across different categories.
• Develop and deliver compelling presentations to clients and internal stakeholders.
• Ensure seamless execution of brand activations
• in varied environments like malls, colleges, corporate offices, RWAs, etc.
• Assist with budget planning, resource allocation, and operational workflows.
• Troubleshoot and resolve any client- or event-related issues swiftly and effectively.
  

Requirements

• 1 year to 3 years of experience in client servicing, event management, brand activations, or operations.
• Proven ability to manage events and activations end-to-end.
• An existing vendor network is a plus.
• Strong verbal and written communication skills.
• Proficiency in creating impactful and professional presentations.
• Excellent time management and multitasking skills.
• Ability to work under pressure and meet tight deadlines