Client Servicing Executive

Who we are

Having a National presence Walnut Advertising is a creative ad agency—we work on branding, marketing, and campaigns across industries. Alongside that, we also have Imago & Getter, which focuses on manufacturing hygiene and disinfectant products specially designed for pharma, food & beverage, and healthcare companies. Both organisations are emerging to create opportunities for go getters who bring in creativity and out of the box thinking which is mutually beneficial.

We are an equal opportunity employer.

What you’ll be doing

Manager – Client servicing, you will be the primary point of contact for clients, responsible for building long-term relationships, ensuring client satisfaction, and delivering highquality service. You will lead a team (if applicable), manage client expectations, resolve issues proactively, and work cross-functionally with internal teams (sales, operations, delivery, etc.) to ensure that client deliverables are met on time and with excellence. The role requires strong interpersonal skills, project management ability, and a deep understanding of customer needs and business goals.

You will be responsible for…

1. Client Relationship Management - Own client accounts, foster trust, and drive repeat business.

2. Project & Service Delivery Oversight - Coordinate with internal teams to ensure timely, accurate, and quality delivery.

3. Account Growth & Upselling -Identify opportunities to cross-sell or upsell services based on client needs.

4. Client On boarding & Communication -Lead smooth on boarding processes and establish communication cadences

. 5. Issue Resolution & Escalation Handling -Act as the go-to problem-solver for client challenges and concerns.

6. Reporting & Feedback Loop - Provide regular updates and actionable insights to clients and leadership.

7. Team Collaboration & Leadership -Manage junior client servicing execs (if applicable), ensuring team KPIs are met

What skills & experience you’ll bring to us

 Relevant work experience of 2 years and above

 Experience working in a fast growing start-up

 Strong communication and Analytical Skills

 Ability to meet timelines and deliver results.

 Team Management

 Relationship Management

Client Communication

 Business Development

 Exposure of tools like Project Management & Collaboration, Creative Tools, Design Tools will be an added advantage

Want to apply? Get in touch today

Both organisations are emerging to create opportunities for go getters who bring in creativity and out of the box thinking which is mutually beneficial. We are an equal opportunity employer and working with us will give you wings to think and grow creatively. Email your resume to | [email protected] | [email protected]

Experience : 2-5 years max

Ctc : 5 Lakhs max

Location : Bangalore

Job Type: Full-time

Pay: ₹400,000.00 - ₹500,000.00 per year

Application Deadline: 21/07/2025
Expected Start Date: 25/07/2025