Channel Management Officer

Working with franchise and new customers for sales growth Working on franchise incentives and achievability of goals on a regular basis Tracking defaulters and following up to ensure efficiency and high levels of performance Responsible for monitoring and collecting payments on the basis of target dates Tracking and reviewing projects to ensure timely implementation. Tracking service performance of subordinates, responsible for real time updation of records. Responsible for monitoring and reviewing performance of team (targets, bookings, collection of delivery load, operations team support, aligning vacant areas of deliveries) Training team and franchise owners in adoption of digitization and online operations. Ensuring collection targets are met with complete efficiency. Providing support to franchises on MIS and related areas. Ability to manage client relationships & expectations. Knowledge of market dynamics in courier, transportation and logistics industry. Willingness to travel Excellent Interpersonal and communication skills 1-3 years of experience in logistics and transportation industry in the area of franchisee management Job Type: Full-time Pay: ₹350,000.00 - ₹400,000.00 per year Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Work Location: In person