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I. JOB POSTING: Job Title & Designation: CavinKare Group Retail - Head of Luxury Retail Business Business: Luxury Retail Business (Lifestyle Oriented) Company: CavinKare Group, CKR Retail Pvt Ltd, No. 12, CavinVille, Cenotaph Road, Teynampet, Chennai, India 600018 Reporting to: Managing Director Work Category: On Company Roles Gender: Any Work Location: Corporate Office and Travel to other parts of country to visit retail outlets in need basis Work Timings: 9.30am to 5.30pm Education: Any Bachelors or Masters Degree Education Type: Full Time (part time basic education will not be considered) Experience: 8 to 13 years in Luxury Retail Brands at Top Management position Languages: English (Optional: Tamil, Hindi, Kannada, Malayalam & Telugu) Salary: Attractive - As per CavinKare Group & Job Market standard II. JOB DESCRIPTION: We are a dynamic Retail Group with PAN India presence - We are building brands that "Shape Lifestyles of Human Beings" . We are seeking dynamic and entrepreneurial leader to lead the complete turnaround and growth strategy of our Premium Luxury Brand. This is a high -impact leadership role for a hands-on, high-energy professional who thrives in fieldwork, loves building brands and can drive aggressive innovation in customer experience, service design and team capability. The ideal candidate will bring a strong blend of strategic thinking, operational rigor and creative agility to reinvent the business, introduce trendsetting services, attract top-talents and deliver sustained revenue growth. This is a rare opportunity to reimagine a legacy brand with the full freedom and support to build something truly iconic in the Lifestyle industry. This position holder should be passionate about building iconic brands and are not afraid to go beyond boardrooms. 2.1 Business Turnaround & Growth Strategy: Lead the transformation of a declining business into a high-growth brand. Create and implement a bold, customer-centric brand and growth strategy that repositions the business as aspirational and trend-forward. Set a clear 12 - 24 month revival roadmap with measurable milestones: Footfall growth, revenue acceleration, outlet profitability and brand buzz. 2.2 P&L Ownership & Performance Delivery: Own and drive the full Profit & Loss responsibility of the business. Drive top-line growth through new service lines, dynamic pricing models and exclusive experiences. Optimize costs across operations, supply chain, and staffing without compromising luxury standards. 2.3 Service Innovation & Brand Revamp: Curate a refreshed list of services that blends global retail trends with local relevance. Partner with renowned consultants, service providers and wellness experts to introduce signature offerings. Redesign customer experience touchpoints - from consultation to ambience to post service engagement. 2.4 Outlet Service Provider Transformation: Be a hands-on, field-first leader. Spend at least 50% of your time in retail outlet - interacting with teams, customers and vendors. Experiment continuously - from store design to flash offers to influencer tie-ups and adapt fast based on real-time feedback. Set best-in-class standards in hygiene, service consistency, and customer recovery. 2.5 Marketing & Community Building: Lead both digital and local marketing to position the brand as the go-to destination for modern retail service needs. Drive collaborations with luxury brands, artists, and wellness platforms to amplify customer engagement. Grow a loyal community of premium customers through memberships, events and personalized services. III. DESIRED CANDIDATE'S CHARACTERISTICS (MUST HAVE): Should have strong Entrepreneurial Mindset - Acts like an owner - bold, accountable, and outcome-focused Should have High Energy & Field-Oriented - Not a desk-bound leader - loves being on the ground, in outlets, with teams Should be a Visionary Yet Practical - Can think big and long-term, but also execute with precision - Balances creative ambition with operational realism Should have Passion for retail luxury lifestyle-oriented approach - Deeply passionate about creating iconic customer experiences, Understands evolving trends, client psychology Should be a Team-Centric Leader - A natural motivator who can inspire, mentor and empower diverse teams Should have Resilience & Gritty - Stays focused through setbacks, challenges, or market shifts Should be Innovative & Trend-Savvy - Constantly scanning for new trends, tools, and formats Should be a Strong Communicator & Influencer - Can inspire teams, win buy-in from stakeholders and articulate the vision - Should be skilled at aligning internal and external stakeholders to drive change Should be proficient in Microsoft Office Suite (PowerPoint & excel) We value positive attitude hugely because your attitude determines your success at CavinKare's - CKR Retail Pvt Ltd. IV. Disclaimer & Warning Please stay alert: This job posting and information is not allowed for promotional / re-distribution illegally as an information property of CKR Retail Pvt Ltd, a CavinKare Group. Any violation can be punished by related local law. This post is valid only till 10th June 2025. Stay alert as many fraudulent mails / Fake job offers are being circulated offering jobs in name of CavinKare and misusing the name/logo of CavinKare / CKR Retail & its business entities. CKR Retail Pvt Ltd, a CavinKare Group does not engage agencies / consultants acting to be as hiring partners for collecting money from candidates as part of Hiring / Selection process. V. Job Posting Valid Till: 10th June 2025 VI. Job Posted by: Human Resources Division, CavinKare Group, CKR Retail Pvt Ltd, No. 12, CavinVille, Cenotaph Road, Teynampet, Chennai, India 600018.