Transfer Agent (Freshers) EFFICACY GLOBAL SALES PVT. LTD.

0.0 - 4.0 years

0 Lacs

maharashtra

On-site

As a Transfer Agent for outbound calls during the US shift, you will play a vital role in connecting with potential customers, primarily parents. Your main task will involve verifying the Right Party Contact (RPC) and efficiently transferring the call to an available academic counselor. It is important to note that there will be no sales pitch or product explanation required in this role. Your responsibilities will include making outbound calls to potential leads within U.S. working hours, identifying and confirming the Right Party Contact (parent), and promptly transferring the verified call to an academic counselor in real-time. Additionally, you will need to coordinate with counselors and escalate any call-related issues to the Team Leader. We are looking for candidates who are freshers with basic spoken English and communication skills. Having a basic understanding of computer systems and call-handling software will be advantageous for this role. In return, we offer a fixed monthly salary with attendance incentives, on-the-job training, and growth opportunities. You will be part of a supportive team environment and have the chance to work in a high-energy, fast-paced US process. This full-time position is based in Vasai (W), conveniently located just a 5-minute walk from the Railway Station. The shift timing is from 9:00 PM to 6:00 AM IST, Monday to Saturday. If you are ready to commit to joining the role within 7 days, have proficiency in English, can work night shifts, and are willing to relocate to Vasai, Maharashtra, we encourage you to apply.,

Posted 3 days ago

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Transfer Agent EFFICACY GLOBAL SALES PVT. LTD.

0.0 - 4.0 years

0 Lacs

maharashtra

On-site

As a Transfer Agent for outbound calls in the US shift, you will play a crucial role in connecting with potential customers (parents), verifying Right Party Contact (RPC), and seamlessly transferring calls to academic counselors. Your primary responsibility involves making outbound calls during US working hours, without the need for sales pitches or product explanations. Your key responsibilities will include identifying and verifying the Right Party Contact (parent), transferring verified calls to available academic counselors in real-time, and collaborating with counselors while reporting any call-related issues to the Team Leader. We are looking for freshers with basic spoken English and communication skills. Additionally, having a basic understanding of computer systems and call-handling software will be advantageous in this role. In return, we offer a fixed monthly salary with attendance incentives, on-the-job training, and growth opportunities. You will work in a supportive team environment and have the chance to be part of a high-energy, fast-paced US process. This is a full-time position with night shifts from 9:00 PM to 6:00 AM IST, Monday to Saturday. The work location is in Vasai (W), just a 5-minute walk from the Railway Station. Reliable commuting or relocation to Vasai, Maharashtra is required before starting work. If you are ready to join within 7 days, comfortable with English language proficiency, available for night shifts, and willing to travel 100%, we encourage you to apply for this exciting opportunity as a Transfer Agent for outbound calls.,

Posted 6 days ago

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