BSA AML Workflow - Lead Product Manager

About this role:

Wells Fargo is seeking a Lead Product Manager

In this role, you will:

• Lead complex initiatives including establishing marketing programs for new products or enhancements
• Conduct market research and market results-oriented analysis for major products and services
• Review and analyze complex major product lines and services
• Implement change delivery solutions for the portfolio's technology process work of low to moderate complexity
• Make decisions in complex and multi-faceted situations of global market dynamics, trends, and regulatory impact
• Oversee risk management to meet deliverables and drive new initiatives
• Collaborate and consult with managers, stakeholders, scrum masters, project managers, and delivery team to resolve issues and achieve project goals
• Lead projects, teams, or serve as a mentor to less experienced staff

Required Qualifications:

• 5+ years of Product Management, product development, strategic planning, process management, change delivery experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 7+ years of Product Management, product development, strategic planning, process management, change delivery, or equivalent experience.
• Advocate for user and customer perspective, amplifying customer empathy throughout product development and delivery
• Possess deep knowledge of BSA AML, market/ industry practices and data
• Excellent verbal, written, and interpersonal communication skills with all levels of the organization.
• Strong collaboration and influencing skills to effectively work in cross-functional team environment
• Leadership skills and ability to influence effectively in a matrix environment
• Ability to evaluate risks and the impact of decisions on an overall organizational context
• Ability to develop partnerships and collaborate with other business and functional areas
• Facilitation skills, including ability to facilitate decision-making and broker agreements amongst diverse, differing, and/or conflicting perspectives/priorities.
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment
• The ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
• Ability to translate and summarize complex data into understandable, actionable information and recommendations.

Job Expectations:

• SSO BSA AML Remediation (EY) Workflow Platform & Product Management plays a vital role inensuring effective development, adoption and governance of core data and technology assets required for seamless remediation operations.Product Managers are accountable for driving discovery and building the product roadmap that maximizes the value of the investment in alignment with BSA AML Program objectives while overseeing the delivery of the initiative. The incumbent will be responsible for gathering user and business insights, translating information into opportunities, and partnering with platform vendors to deliver to the program timelines.The role requires collaboration and extensive networking with enterprise wide cross-functional partners, including solution architects, technology product owners, controls and external vendors in alignment with the program objectives.Workflow Platform strategy development and implementation:
• Establish and own Platform Roadmap, complete with a comprehensive book of work for new processing capabilities, features, enhancements and fixes required for existing capabilities.
• Act as the single point of contact for prioritization of Book of Work (BoW) with technology platform owner and vendor, acting on behalf of the program leadership to balance out competing priorities.
• Plan and implement new release and changes in tightly controlled and well governed manner, complying with applicable WF Policy and Controls.
• Collaborate with other Product Managers, Product General Manager, Product Owners and other stakeholders to understand interdependencies on end-to-end customer journey.
• Engage with cross-functional experts to ensure solutions are business ready from risk, legal, compliance, and policy perspectives
• Contribute to and champion the product vision and strategy
• User Access & Platform Governance
• Establish and maintain a robust platform support model to address Tech, Data & Procedural issues encountered by the users.
• Monitor platform performance and critical performance indicators, including SLA performance.
• Platform Reviews & Security
• Oversee & monitor user access and role entitlements to ensure data & platform access on strictly Business Need basis.
• Coordinate platform audits and compliance to Control guidelines with demonstratable evidencing cadence.
• Responsible for conducting/ coordinating platform and product training and maintenance of documented user procedures
• Advocate for data security and protection of institutionally critical data assets.