Job
Description
We are led by Shardul Nandapurkar (@buildwithpurpose), who is a well known brand strategist in the ecosystem having worked on projects with the likes of L’orel Spain, Chanel, Havas Media, Le Tanneaur and has over 8 years of experience working with over 250 founders on their brands over the last 4-5 years.
We’re building a community-first education platform for founders and creators in fashion, beauty, food, and lifestyle DTC categories. Our flagship program — built on the Skool platform — helps early-stage brand owners identify their white space, clarify positioning, and grow with strategy, not guesswork.
Our clients are entrepreneurs, solo brand owners, and emerging DTC teams from India, Southeast Asia, UAE.
We’re looking for a proactive and client-obsessed
Account Management Associate
to serve as the
dedicated point of contact for our clients
. You’ll act as the bridge between internal teams and our brand clients, ensuring seamless delivery, ongoing communication, and continuous strategic alignment — especially around
white space identification, positioning work, and growth clarity
.
This role is perfect for someone who enjoys building relationships, thinks like a strategist, and thrives on client satisfaction and measurable impact.
What You'll Own:
Client Relationship Management
Serve as the
primary contact
for a portfolio of clients across DTC, fashion, FMCG, and wellness categories
Conduct regular check-ins, keep clients updated on progress, and ensure deliverables are aligned with expectations
Ensure a
white-glove experience
across the client journey
Strategic Support & White Space Identification
Assist the strategy team in collecting relevant brand insights, market data, and competitive references
Support client workshops and discovery sessions, helping identify category gaps and positioning opportunities
Ensure that all white space recommendations are
translated into clear next steps
for the client
Project Coordination
Maintain internal trackers and client dashboards — ensuring timelines, deliverables, and dependencies are on track
Collaborate closely with brand consultants, strategists, and creative partners
Manage client documentation (briefs, summary notes, positioning decks, etc.)
Reporting & Feedback
Collect feedback and document success metrics to improve our process and delivery
Assist in generating client case studies, testimonial workflows, and post-project insights
Who You Are:
2–4 years of experience in
account management, client success, or project coordination
roles (agency or consulting background preferred)
Experience working with D2C brands, marketing teams, or founders is a big plus
Strong communication skills (verbal & written) — you’re great at simplifying complex updates for clients
Highly organized, deadline-driven, and solution-oriented
Familiar with tools like Notion, Google Sheets, Slack, and basic project management platforms (ClickUp, Asana, etc.)
A curious mindset — you love asking “why does this brand exist?” and helping others uncover their unique edge
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