Posted:2 days ago| Platform: Foundit logo

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Job Type

Full Time

Job Description

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By providing customers with low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's innovation is powered by the world's brightest technology minds who work tirelessly to improve the lives of shoppers and sellers globally.

About the Role: Brand Specialist

Brand Specialist

You will focus on the operational aspects of managing customer relationships with our vendors, including creating and analyzing marketing activities to grow vendor traffic, brand awareness, and revenue. Additionally, you will conduct root cause analysis to identify issues and opportunities that impact business performance.

Timings will be as per UAE business hours.

Key Job Responsibilities

  • Vendor Relationship Management

    : Establish long-term partnerships with key vendors, managing their business with Amazon and collaborating with Retail Category Teams to ensure smooth communication and set expectations.
  • Business Planning

    : Build and execute joint business plans with vendors to deliver on key business opportunities, tracking and reporting on KPIs.
  • Data-Driven Insights

    : Conduct deep dive analysis on vendor issues and business performance. Develop and implement action plans based on data to improve vendor experience and business outcomes.
  • Performance Tracking

    : Conduct regular business reviews (WBRs, MBRs) with vendors, highlighting business performance and collaborating on actionable growth strategies.
  • Customer Experience Optimization

    : Focus on improving the customer experience by leveraging data insights to enhance the vendor's performance on Amazon.

Basic Qualifications

  • 2+ years

    of sales or account management experience.
  • 2+ years

    of experience in digital advertising or client-facing roles.
  • Proficiency in

    Excel

    for data analysis.
  • Strong ability to analyze data and best practices to assess performance drivers.

Preferred Qualifications

  • Experience in analyzing key issues and resolution metrics for managed accounts.
  • Experience in relationship management within technology, start-ups, or SaaS platforms.

Inclusive Culture

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Amazon Accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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