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Job Description

About Client

Hiring for One of the Most Prestigious Multinational Corporations!

Job Title :

Qualification :

Relevant Experience :

Must Have Skills :

  • Configuring and customizing components of ARS, ITSM - Incident, Problem, Change, Task, SRM, SLM and CMDB.
    • Managing CMDB data model and Asset • Provide technical support of the Remedy Suite including, CMDB, Asset Management, Incident/Problem/Change management within the production, test and development environments. • Ability to troubleshoot applications at the workflow and database level • Experience of Asset Management • Create and/or update Remedy documentation to comply with software lifecycle methodologies • Integration of Remedy with other systems using webservice, REST and APIs. • Must have experience with direct database query technologies.

Good to Have Skills :

  • Ability to troubleshoot applications at the workflow and database level
  • Managing CMDB data model and Asset

Roles and Responsibilities :

Your future duties and responsibilities
Education and skills • Bachelors Degree and 4 or more years of BMC Remedy Development experience • Strong troubleshooting skills • BMC Remedy product line experience across all modules (ARS, Service Desk, Change Management, SRM, Asset Management, CMDB, DWP, DWPA, Dashboard/Smart Reporting, SSO) • Experience with integration methodologies like REST, Web Services etc. • Experience of working on various Operating Systems, and Databases • Experience of working in latest Remedy versions on Helix. • Exposure to agile methodology and tools. Technical skills • Knowledge of BMC Remedy ARS.


Location :

CTC Range :

Notice period :

Shift Timing :

Mode of Interview :

Mode of Work :

Bhuvaneshwari S

Senior Specialist

Black and White outsourcing Pvt Ltd

Bangalore, Karnataka,INDIA.

bhuvaneshwari@blackwhite.in | www.blackwhite.in


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