Bharat Banking:Sales Manager - Gold Loan

Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel.About the RoleThe Sales Manager leads a team of executives is responsible for sourcing of loan proposals in the rural lending space. The Sales Manager attends the service requests of customers and assists in documentation/ disbursement formalities. The Job holder is also responsible for driving the business through other channel partnersKey Skills:Communication: Excellent verbal and written communications skills for interacting with team members and customersSales and negotiationStrong negotiation skills to close deals and meet targetsCustomer Service: Ensuring that the sales team provides excellent customer service and addresses customer inquiries and complaints effectivelyProblem Solving: Identifying issues and developing effective solutions to overcame obstaclesKey ResponsibilitiesAchieve the disbursement targets as assigned by the organization and ensure maintenance of quality of the portfolioProcess transactions efficiently and accurately while maintaining high service standardsHandle customer queries and provide appropriate solutionsEngage with customers and generate revenue by promoting and cross-selling other productsManage relationships with customers to increase the depth of existing relationshipsResponsible for the soft recovery of loans in existing portfolioComply with KYC/SEBI rules, regulations, and legislation governing the bankQualificationsGraduation/ Post-Graduation from a recognized institute#ComeAsYouAre We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to applyRole ProficienciesGood communication (both verbal and written) skill in both English and the local languageExcellent lead generation and conversion skillAbility to handle pressure and meet deadlinesHigh sales orientation to meet the sales targets consistently.Ability to manage complex client situations.Ability to coach and mentor others.Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment.