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Johnson Controls
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Assistant Manager- OTC Billing Analyst

Assistant Manager- OTC Billing Analyst

Johnson Controls

4 - 7 years

5 - 6 Lacs

Gurugram

Posted:1 week ago| Platform:

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Skills Required

Order management Career development System testing Sales Process improvement Billing Business planning Oracle ERP microsoft OTC

Work Mode

Work from Office

Job Type

Full Time

Job Description

Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg

Asia-Pacific LinkedIn https//www. linkedin. com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all

Career The Power Behind Your Mission

OpenBlue This is How a Space Comes Alive

In your role as a Billing Analyst you will be responsible for activities related to a broad cross section of Johnson Controls customer order entries. You will manage Billing processes, raise issues involving pricing or qty dispute b/w SO and PO. You will also support other finance operations by providing and receiving information from customers regarding Invoices / Sales Orders.

How will you do it?

Review of customer sales order price with business planning approval in Oracle System
Attending calls / mails from sales and dealers on various commercial issue and pricing, delivery status etc.
Release and shipping order in oracle system and approval of sales returns post verification of documents
Correction of wrong attachment of tax with help of tax team
Service activities - Review of supporting documents for unbilled service revenue
Service activities - Follow up with service team for billing against unbilled service revenue
Dealer Invoicing - Raising dealer invoicing in oracle system
Customer Invoicing - Raising customer invoice with verification of price approval
Sales return invoicing - Review of sales return documents and punching sales return in system post DOA approval
Transaction Register Review - Review of sales return register for various reasons, pending sales order, Sales commission with approval
Sales register for correct line type / GSTN / Price etc.
System testing for any new patch or change or version upgrade
Analyses, qualifies, and completes Change Order Requests
Verifies New Customer accounts and works with Customer Vendor Data Hub team for creation of accounts in the business systems
To book customer orders in the Customer Accounts on timely basis and with 100% accuracy (without any Price and Qty disputes)
Continuously seek better ways of performing the processes and support process improvement initiatives
To ensure compliance to applicable policies, guidelines, and regulations

How will you do it?

Ensure daily performance measures are met or exceeded, e. g. , timely and accurate processing of transactions
Check and ensure the completeness of order details (dates, details) in Oracle System matches customer s requirements as indicated in customer documents
Analyses, qualifies, and completes Change Order Requests
Verifies New Customer accounts and works with Customer Vendor Data Hub team for creation of accounts in the business systems. and applies for commercial bonds for the order if needed
Coordinates with other teams/support to complete the request of customers and communicates effectively
Coordinate with other internal and external stakeholders to obtain required information
Understand and apply order-to-cash processes, policies, procedures, and internal control standards
Ensure compliance to statutory regulations, Tax requirements, Accounting Standards
Coordinate month end closing process within given timelines

What we look for?

Fluency in English in terms of both verbal and written communication skills would be preferred
5 - 7 Years of experience required in combination of International Customer Service, Billing, Order Management, Accounts Receivables, or related experience
To perform this job successfully, one should have basic skills in accounting software ( Oracle ERP ) related to Billing / Order Management
Intermediate skills in Microsoft Word, Excel, Outlook, and Internet navigation and research, including
- Ability to utilize basic formulas
- Utilize Pivot Tables and V-Lookups
Essential Over 4-5 years of relevant experience
Degree in business administration or professional experience focusing on Finance/Billing/Order Entry
Excellent customer service, professional communications, and follow-up skills, with the ability to work in a fast-paced team environment while meeting deadlines (Order Management)
Possession of self-management skillset would be preferred
Team player with pro-active approach and problem-solving skillset
Innovative and constantly looking for opportunities to improve
Maintain positive professional relationships with members of other teams in and outside of OTC
Establish and maintain strong, collaborative relationships with internal and external stakeholders
High sense of urgency to achieve goals, results driven, assertive communication with tact, willingness to learn, Works well under pressure, customer focused, team player
Experience of working in a Shared Service Centre environment would be an added advantage.

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Johnson Controls

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Assistant Manager- OTC Billing Analyst