Assistant City Manager

Position: Assistant City Manager – E-Rickshaw Battery Segment Location: Lucknow Department: City Operations / Battery Leasing & Distribution Experience: 2–5 years (preferred in EV, battery, or mobility segments) Role Summary: We are looking for an energetic and execution-focused Assistant City Manager to lead and scale our E-Rickshaw Battery Operations in Lucknow . The role demands strong local market understanding, dealer onboarding capability, operational oversight, and team management experience to drive battery deployments and customer satisfaction. Key Responsibilities: New Dealer Onboarding: Identify and onboard battery dealers, service partners, and distribution points in target micro-markets. Ensure compliance with company standards and seamless integration into the supply chain. Projection Planning: Prepare monthly and quarterly demand forecasts for battery swaps, leasing, or sales. Collaborate with central teams to align supply and inventory planning. Monthly Target Ownership: Drive city-level performance to meet volume, revenue, and uptime goals. Own dealer-level and team-level monthly targets. Operational Handling: Manage day-to-day field operations — battery inventory, swaps, replacements, collections, servicing, and field escalations. Team Handling: Supervise field executives, dealer coordinators, and operational staff. Ensure accountability, performance tracking, and on-ground coordination. End-User Support: Resolve user complaints (e-rickshaw drivers, fleet owners) related to battery performance, swap issues, or dealer behavior. Maintain high service levels and customer trust. Market Survey & Analysis: Conduct continuous market mapping and competitive benchmarking to understand user preferences, pricing trends, and identify new pockets of demand. Qualifications & Skills: Bachelor's degree in Business, Engineering, or related field (MBA is a plus) 2–5 years of experience in EV, battery, auto, or mobility sectors Strong execution skills and familiarity with local logistics Leadership experience in managing field teams and dealer networks Strong communication in Hindi and working English Willingness to travel locally within and around Lucknow What We Offer: Ownership role in building the future of battery leasing in Tier 2/3 India Fast-paced, mission-driven startup environment Performance-linked incentives Travel and mobile expense coverage Show more Show less