Analytics Operations Analyst

5 - 10 years

10 - 13 Lacs

Posted:4 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

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About the Team
We are a group of Workday analysts who love food and having fun! We work cross functionally with multiple business partners, and support each other as we problem solve the data analysis needs within Workday s Core Applications (HR, Fin, PSA). As an Analytics Operations Analyst, you will work to support their operations with some of the most innovative and intelligent business system analysts with a vast knowledge of the analytical tools within Workday so that you can make the experience in Workday the best it can be. Do you love trivia and feel compelled to test your knowledge every other week on a potpourri of topics? Then we would love to have you join our team.
About the Role
Workday is looking for an Analytics Operations Analyst, focused on reporting, with a passion for learning, helping business partners operations and data analysis. The ideal candidate brings a thorough understanding of Workday reporting frameworks, has the ability to execute processes, debug and analyze issues, and solutions with the extensibility of Workday s reporting tools, monitoring analytics operations processes. Good communication skills (written and verbal) and an ability to partner with our data business counterparts to solve the data analysis reports and meeting overall business objectives through data-driven insights and process improvements are a must. This position is located in Pune, India.
Responsibilities:
  • Collaborate with internal partners to make changes as per requirements in business operations, by making changes to Workday analytics platforms like reports, dashboards and configurations that conform to standard methodologies and provide support to data driven insights.
  • Havin domain knowledge to provide resolution in expected time frame and work multi-functionally in Workday HR and Finance business operations.
  • Manage and prioritize incidents and service requests
  • Conducting root cause analysis and providing resolution for recurring raised tasks
  • Proactively monitoring live data analytics reports, data dashboards and planning integrations and troubleshooting issues
  • Work closely with stakeholders and cross teams during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance signoff
  • Engineering Workday PRISM and Discovery Boards solutions as per operations requests
  • Continuously transforming data visualizations to support operational needs
  • Stay updated with bi-yearly Workday product releases to provide efficient solutions and operational methodologies
  • Develop and maintain documentation for operational procedures, troubleshooting guides, and system configurations.
  • Develop technical expertise in various Workday technologies, including but not limited to, the reporting and analytics framework and security framework.
About You
Basic Qualifications:
  • 5+ years of professional experience in a data analyst role
  • 5+ years working within an HCM/Finance system
  • 5+ years of supporting resolutions to business operations incidents
  • Bachelor s or equivalent experience in Data Science, Computer Science, Information Technology, or related field
Other Qualifications:
  • Expertise with Workday HCM, Workday Finance, Workday reporting, and/or Workday Prism and Adaptive Planning, a plus
  • Excellent problem solving and troubleshooting skills.
  • Demonstrable knowledge of business operations requirements and adapting changes
  • Expertise in communicate data into significant items for various audiences, including but not limited to, functional end-users and executive partners.
  • Enjoy communicating and collaborating, and establishing positive relationships with all levels of an organization
  • Excellent interpersonal skills.
  • Experience of working in an agile environment

Our Approach to Flexible Work
With Flex Work, we re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

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Workday Inc

Software Development

Pleasanton California

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