5 Workforce Scheduling Jobs

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you ll be able to reimagine what s possible. Join us and help the world s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Implement and configure UKG workforce solutions Translate business requirements into system configurations Customize and maintain payroll, scheduling, and timekeeping interfaces Troubleshoot system issues to ensure reliability Document system processes and configurations Your Profile 4 to 14 years of experience with UKG Pro, UKG Dimensions, or Kronos Workforce Central implementations Strong knowledge of HR, payroll, timekeeping, and workforce scheduling processes Hands-on expertise in UKG configuration, integrations, and reporting tools Excellent communication skills with the ability to lead client engagements and deliver training What you'll love about working with us We value flexibility and support a healthy work-life balance through remote and hybrid work options. Competitive compensation and benefits. Career development programs and certifications in SAP and cloud technologies. A diverse and inclusive workplace that fosters innovation and collaboration. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

???? Job Opportunity: SAP FSM Lead / Architect ???? Location : [Add Location Hyderabad ???? Experience : 10+ Years (with minimum 34 years in SAP FSM) ???? Employment Type : Full-time ???? About the Role We are seeking a highly experienced SAP Field Service Management (FSM) Lead / Architect to drive end-to-end FSM implementations and integrations. The role requires expertise in solution design, project leadership, and stakeholder management , along with strong knowledge of SAP Service Cloud, SAP CX, and S/4HANA Service . ? Key Responsibilities Lead large-scale SAP FSM implementation projects , ensuring on-time and quality delivery. Conduct requirement workshops with business stakeholders and design scalable FSM solutions. Oversee configuration, customization, integration, and testing activities. Integrate SAP FSM with SAP Service Cloud (C4C), SAP S/4HANA, SAP CRM, and external systems . Guide teams on FSM mobile application, workforce scheduling, and dispatching . Provide solution architecture expertise and ensure alignment with enterprise IT strategy. Mentor junior consultants and manage client interactions effectively. ???? Required Skills & Experience 10+ years of SAP experience, with 35+ years in SAP FSM . Strong knowledge of SAP Service Cloud (C4C), SAP CX, and S/4HANA Service . Expertise in FSM solution design, workforce scheduling, service execution, and reporting . Hands-on experience with SAP BTP, Integration Suite, APIs, and Middleware . Proven track record in leading end-to-end SAP FSM projects . Excellent communication, leadership, and client-facing skills. ???? Good to Have SAP FSM Certification. Prior experience as an SAP FSM Solution Architect / Lead Consultant . Experience in multi-country FSM rollouts . ???? How to Apply Interested candidates can share profiles with us at [HIDDEN TEXT]. ???? References are always appreciated! Show more Show less

???? Job Opportunity: SAP FSM Lead / Architect ???? Location : Hyderabad ???? Experience : 10+ Years (with minimum 34 years in SAP FSM) ???? Employment Type : Full-time ???? About the Role We are seeking a highly experienced SAP Field Service Management (FSM) Lead / Architect to drive end-to-end FSM implementations and integrations. The role requires expertise in solution design, project leadership, and stakeholder management , along with strong knowledge of SAP Service Cloud, SAP CX, and S/4HANA Service . ? Key Responsibilities Lead large-scale SAP FSM implementation projects , ensuring on-time and quality delivery. Conduct requirement workshops with business stakeholders and design scalable FSM solutions. Oversee configuration, customization, integration, and testing activities. Integrate SAP FSM with SAP Service Cloud (C4C), SAP S/4HANA, SAP CRM, and external systems . Guide teams on FSM mobile application, workforce scheduling, and dispatching . Provide solution architecture expertise and ensure alignment with enterprise IT strategy. Mentor junior consultants and manage client interactions effectively. ???? Required Skills & Experience 10+ years of SAP experience, with 35+ years in SAP FSM . Strong knowledge of SAP Service Cloud (C4C), SAP CX, and S/4HANA Service . Expertise in FSM solution design, workforce scheduling, service execution, and reporting . Hands-on experience with SAP BTP, Integration Suite, APIs, and Middleware . Proven track record in leading end-to-end SAP FSM projects . Excellent communication, leadership, and client-facing skills. ???? Good to Have SAP FSM Certification. Prior experience as an SAP FSM Solution Architect / Lead Consultant . Experience in multi-country FSM rollouts . ???? How to Apply Interested candidates can share profiles with us at [HIDDEN TEXT] . ???? References are always appreciated! Show more Show less

- 3+ years of WFM experience - Create and manage schedule, exception management, staffing augmentation, knowledge of IEX, daily weekly rule. Key Responsibilities: Create and manage daily, weekly, and monthly staff schedules in alignment with forecasted workloads. Maintain real-time and historical scheduling data for performance tracking and reporting. Adjust schedules based on call volume trends, absenteeism, and unplanned changes. Collaborate with operations to ensure adherence to schedules and staffing requirements. Support intraday schedule management by tracking exceptions, breaks, shift changes, and overtime. Optimize scheduling for cost-effectiveness, service levels, and employee satisfaction. Communicate schedule changes or requirements to agents and team leads. Coordinate with HR for PTO, leaves, and attrition updates to reflect accurate headcount planning. Ensure compliance with labor laws, company policies, and contract agreements in all schedules.

- 3+ years of WFM experience - Create and manage schedule, exception management, staffing augmentation, knowledge of IEX, daily weekly rule. Key Responsibilities: Create and manage daily, weekly, and monthly staff schedules in alignment with forecasted workloads. Maintain real-time and historical scheduling data for performance tracking and reporting. Adjust schedules based on call volume trends, absenteeism, and unplanned changes. Collaborate with operations to ensure adherence to schedules and staffing requirements. Support intraday schedule management by tracking exceptions, breaks, shift changes, and overtime. Optimize scheduling for cost-effectiveness, service levels, and employee satisfaction. Communicate schedule changes or requirements to agents and team leads. Coordinate with HR for PTO, leaves, and attrition updates to reflect accurate headcount planning. Ensure compliance with labor laws, company policies, and contract agreements in all schedules.