Cisco Collaboration Engineer III - WebEx C1 Global Innovation & Capability Center

2.0 - 10.0 years

0 Lacs

hyderabad, telangana

On-site

As a Diagnostic Engineer III at our company, you will be responsible for identifying and resolving complex telephony and technology issues. Your role will involve collaborating with customers, vendors, and contractors to provide expert technical solutions, ensuring satisfactory resolution, reporting findings, tracking progress, and managing workload to meet defined Service Level Objectives. You will need to demonstrate high standards of conduct, ethics, judgment, independence, discretion, and develop positive working relationships with internal and external customers. Key Responsibilities: - Collaborate and consult with customers, vendors, and contractors to provide expert technical solution...

Posted 1 month ago

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Cisco Collaboration Engineer III - WebEx C1 Global Innovation & Capability Center

2.0 - 10.0 years

0 Lacs

hyderabad, telangana

On-site

As a Diagnostic Engineer III in a fast-paced and demanding environment, you will be responsible for identifying and resolving complex telephony and technology issues. Your main duties will involve collaborating with customers, vendors, and contractors to provide expert technical solutions, ensuring satisfactory resolution of customer issues, reporting findings, tracking progress, and documenting communications within the incident management system. You will manage your workload to meet defined Service Level Objectives and maintain high standards of conduct, ethics, judgment, independence, and discretion. Building positive relationships with internal and external customers is also a key aspec...

Posted 3 months ago

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