UX Designer

About WorkSpan

Core Responsibilities:

Design Execution

• Create high-fidelity mockups and interactive prototypes using Figma
• Maintain and expand our AI-focused design system components
• Design micro-interactions and animations that make AI feel approachable and trustworthy
• Produce design assets and specifications for engineering handoff
• Assist in creating wireframes and prototypes for AI-powered features.
• Help design UI components for Agentic AI features
• Support the development of UX flows

User Research & Testing

• Assist in conducting user research to understand how people interact with AI systems
• Help organize and analyze usability testing sessions for AI features
• Document user feedback about AI agent interactions and trust levels
• Create journey maps showing how users and AI agents collaborate

Learning & Development

• Actively learn about AI/ML concepts and their impact on user experience
• Experiment with AI tools (ChatGPT, Claude, Midjourney) to enhance design workflow
• Stay updated on AI UX trends and best practices through courses and communities
• Participate in design sprints focused on AI-human interaction challenges

Collaboration

• Work closely with senior designers to understand AI design principles
• Collaborate with ML engineers to learn about technical capabilities and constraints
• Support product managers in defining AI feature requirements
• Participate in cross-functional meetings to represent design perspective

Qualifications:

Required Experience and Education:

• Bachelor's degree in Design, HCI, Computer Science, Psychology, or related field
• 1-3 years of UX/UI design experience (internships and academic projects count)
• Strong portfolio demonstrating design thinking and problem-solving skills
• Academic or personal projects involving Agentic AI/Automation workflows/chatbots/conversational design are a plus.

Technical Skills:

• Proficiency in Figma (required) and prompt based AI Design Tools
• Basic understanding of design systems and component libraries
• Ability to create wireframes, user flows, and prototypes
• Familiarity with design handoff and collaboration tools

AI & Technology Interest:

• Demonstrated curiosity about AI and its applications (through projects, courses, or self-learning)
• Basic understanding of how Agentic AI work
• Experience using AI tools like ChatGPT, Claude, or Midjourney (personal use counts)
• Willingness to learn about machine learning concepts and limitations

Process Knowledge:

• Proven track record conducting user research, usability testing, and implementing data-informed design decisions
• Experience building and optimizing complex workflows and data-heavy interfaces
• Strong ability to map information architecture and user flows for enterprise-level applications
• Portfolio showcasing thoughtful end-to-end design processes and solutions

Collaboration & Communication:

• Excellent cross-functional collaboration with product, engineering, and business stakeholders
• Skilled at communicating UX decisions and best practices through written, verbal, and visual methods
• Demonstrated ability to advocate for user needs while balancing business goals and technical constraints.

The ideal candidate is someone who:

• Gets excited about the possibilities of AI while understanding its limitations.
• Asks "How might AI make this better?" rather than just adding AI features.
• Thinks critically about ethical implications and user trust.
• Enjoys learning and isn't intimidated by technical concepts.
• Brings fresh perspectives and questions assumptions.
• Is comfortable with ambiguity in a rapidly evolving field.

Why This Role is Special

• Ground Floor Opportunity: Be among the first designers to define AI UX patterns in the partner ecosystem space.
• Mentorship: Work directly with senior designers and AI experts to accelerate your career
• Impact: Your designs will be used by Companies managing billions in revenue
• Learning: Gain expertise in both traditional UX and emerging AI interaction paradigms