5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As a Manager in the Access Services BizOps team at Mastercard, you will play a crucial role in solving problems, enhancing our CI/CD pipeline, and spearheading DevOps automation and best practices. We are seeking an individual who thrives on troubleshooting, excels in CI/CD processes, and is dedicated to automating tasks to streamline operations. Your primary focus will be on driving the DevOps transformation at Mastercard by advocating for change and setting high standards across various departments. Your responsibilities will involve collaborating with development, operations, and product teams to prioritize requirements and cultivate strong relationships. Your experience in automation, operational efficiency, and team leadership will be instrumental in achieving our goals. Your mission as a business operations leader will be to ensure the readiness of our platform for production. This entails working closely with developers to design, implement, and support technology services while upholding operational standards such as system availability, performance monitoring, self-healing capabilities, and deployment automation. By emphasizing a proactive approach and aligning operational needs with customer-centric priorities, you will contribute to maximizing the value of our applications. In this role, you will be responsible for managing a global support team, overseeing infrastructure support operations round-the-clock, and driving strategic initiatives with long-term business implications. Your ability to recruit, develop, and retain talent, along with your expertise in change management, will be vital for the success of our operations. Additionally, you will lead incident and problem management efforts, identify root causes, and implement effective solutions to maintain operational efficiency. To qualify for this position, you should hold a BS degree in Computer Science, Engineering, or a related field, along with experience in global operations management. Knowledge of security protocols, middleware technologies, and network principles will be advantageous. Strong leadership skills, the ability to drive innovation, and a commitment to aligning operational strategies with business objectives are essential for this role. As a member of the Mastercard team, you will uphold our corporate security responsibilities by adhering to security policies, safeguarding sensitive information, reporting any security breaches, and participating in mandatory security training sessions. Your dedication to information security and commitment to excellence will contribute to the overall success of Mastercard's operations.,

Posted 1 week ago

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