5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

In this role as a Technical Writer 3 at Hyland Software, you will be responsible for creating and maintaining software documentation for company products. Your main tasks will include the following: - Working collaboratively with global Engineering and Product Management teams to produce clear, concise, and accurate documentation using DITA structured writing technologies and principles in a fast-paced continuous delivery environment. - Writing documentation for usage, configuration, and installation of user interfaces. Collaborating with Engineering teams to maintain API documentation. - Researching, using, and building knowledge about products, services, technology, or concepts to be docum...

Posted 1 week ago

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Service Desk Analyst HappieHire

1.0 - 5.0 years

0 Lacs

karnataka

On-site

Role Overview: As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of IT systems within the organization. Your primary responsibilities will include incident management, service request fulfillment, ticketing system management, user communication, escalation of issues, documentation, remote troubleshooting, hardware, and software troubleshooting, collaboration with other IT teams, adherence to service level agreements, and maintaining a strong focus on customer service. Key Responsibilities: - Act as the first point of contact for users reporting IT issues - Troubleshoot hardware, software, network, and system problems - Handle service requests such as ...

Posted 2 weeks ago

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AppsDynamics Administrator Randstad India

4.0 - 8.0 years

0 Lacs

karnataka

On-site

You will be expected to perform independently and become a Subject Matter Expert (SME) in the field. You are required to actively participate and contribute to team discussions, providing solutions to work-related problems while ensuring timely resolution of technical issues. Collaboration with cross-functional teams to address system and software issues will be a key aspect of your role. It will be essential to maintain documentation of system configurations and troubleshooting procedures, as well as implementing system upgrades and patches. Additionally, you will be responsible for providing training and guidance to junior team members. Professional & Technical Skills: - Must To Have Skill...

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Jr Technical Support Voxbay

1.0 - 5.0 years

0 Lacs

kochi, kerala

On-site

You will be responsible for providing first-level technical support to customers through phone, email, and chat. Your role will involve diagnosing customer issues related to our product, documenting and tracking customer interactions in the support system, and escalating complex technical issues to senior support staff. It is essential to stay updated with product knowledge and telecommunications industry trends to effectively assist customers. To qualify for this position, you must have a Bachelor's degree in a related field or equivalent experience. A strong understanding of telecommunications technologies and products is required, along with excellent verbal and written communication skil...

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IT Support Lead Engineer Artesian Software Technologies LLP

1.0 - 5.0 years

0 Lacs

punjab

On-site

As an IT Support Lead at Artesian Software Technologies, you will be a key member of our team, responsible for providing technical support and leadership to ensure the smooth functioning of IT operations. You will need a Bachelor's degree in Information Technology, Computer Science, or a related field along with a minimum of 5 years of experience in IT support, including at least 1 year in a lead role. Your excellent communication skills, both verbal and written, will be crucial as you collaborate with team members and interact with our clients, particularly those based in the US. A strong knowledge of Windows and Linux operating systems, networking, and cloud services will be essential for ...

Posted 2 months ago

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