5 Tool Utilization Jobs

Genpact is a global professional services and solutions firm that is driven by curiosity, agility, and the desire to create lasting value for clients. With a workforce of over 125,000 employees across 30+ countries, we serve leading enterprises worldwide, leveraging our deep industry knowledge, digital operations services, and expertise in data, technology, and AI to deliver outcomes that shape the future. We are currently seeking applications for the role of Assistant Manager, Social Media Listening, who will be responsible for monitoring online conversations, analyzing social media trends, and developing insights to inform marketing and business strategies. The ideal candidate should have a keen eye for detail and a good number of years of experience in social listening. Responsibilities include tracking and analyzing conversations on social media platforms, evaluating sentiment behind brand mentions, collecting data from various online sources, conducting competitor analysis, generating reports with key findings, identifying potential PR crises, collaborating with cross-functional teams, and staying updated on industry trends and social media platform updates. Qualifications we seek in you include a minimum of B.E & MBA, MBA, BCA, MCA, BSc/MSc degrees, good knowledge of Banking & Finance, expertise in Office tools like Excel, PowerPoint, and Word, strong analytical skills, experience with social media analytics tools, knowledge of Banking, Retail, and FMCG/CPG industries, excellent communication skills, ability to handle large datasets, flexibility to work on critical projects, and strong interpersonal and relationship-building skills. The primary location for this position is India-Bangalore, and it is a full-time role. The education level required is Bachelor's/Graduation/Equivalent. The job was posted on Jan 7, 2025, at 6:25:33 PM, and the unposting date is Feb 6, 2025, at 11:59:00 PM. The Master Skills List category for this job is Operations, and it falls under the Full Time job category.,

We are currently looking for a Lead TPM, Vulnerability Remediation & Patch Management for our team based in HDC, Hyderabad. As a Lead TPM, you will be responsible for overseeing and managing the end-to-end vulnerability management lifecycle to ensure our organization maintains a strong security posture through timely identification, prioritization, and remediation of vulnerabilities. The ideal candidate should have a minimum of 8-10 years of experience in technical program management, with a focus on vulnerability and patch management. Key Responsibilities: - Lead the Vulnerability and Patch Management Program, ensuring timely identification, assessment, and remediation of vulnerabilities across all systems. - Collaborate with various teams to ensure patches are applied promptly and effectively. - Utilize tools such as QUALYS, SEEMPLICITY, RAPID7 or similar tools for vulnerability detection and remediation operations management, reporting. - Have a working knowledge of Jira, ServiceNow, and advanced Excel for tracking and reporting purposes. - Regularly communicate progress to key stakeholders and leadership, sharing key reports including Vulnerability Exposure Reports, Patch Compliance Reports, Remediation Progress Reports, and Risk Posture Reports. - Define and continuously optimize vulnerability and patch management processes that align with industry best practices. - Collaborate with stakeholders across engineering, IT, security, and product teams to ensure seamless process execution. - Present vulnerability management and patching status to leadership in a regular cadence. - Identify potential risks and communicate them effectively to senior leadership, along with recommendations for mitigation. Key Qualifications: - 5+ years of experience in technical program management, focusing on vulnerability and patch management. - Hands-on experience with vulnerability management tools such as Tenable/Nessus, Qualys, Rapid7, Microsoft SCCM, WSUS. - Strong organizational, communication, and program management skills. - Proficiency in using Jira, ServiceNow, and Excel for tracking and reporting. - Ability to manage multiple stakeholders and drive alignment across various teams. - Proven experience in defining and optimizing processes to enhance security posture. If you meet the above criteria and are ready to work from the office in a hybrid model, attend in-person interviews, and take US calls while being a general shift employee, kindly share your profile with us. Please ensure to include the tech stack on top of your resume for consideration. Thank you.,

About WPP Media WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. WPP Media is WPP's global media collective, bringing together the best platform, people, and partners to create limitless growth opportunities. EssenceMediacom, a leading WPP Media brand, is a new breed of media agency grounded in analytics, insights, data, and technology to drive breakthroughs for the world's best brands. Role Summary And Impact As a part of WPP Media, you will be responsible for client serving, end-to-end campaign planning and management, and driving strategic brand conversations. Reporting directly to the Director, your role is crucial in ensuring seamless execution and delivering campaign KPIs. 3 Best Things About The Job - Gain exposure to a horizontally integrated structure for holistic experience - Obtain category insights in the 2-wheeler segment - Build planning skills across platforms within an agency dedicated to talent development Measures of Success In Three Months, You Would Have - Earned client confidence through flawless implementation and approachability - Established strong internal relationships for efficient navigation In Six Months, You Would Have - Demonstrated hands-on knowledge and ability to converse across platforms In 12 Months, You Would Have - Independently led and delivered campaign KPIs Responsibilities Of The Role Your responsibilities include: - Ensuring meticulous attention to detail and accuracy in all submissions - Proficiency with industry and agency proprietary tools - Overseeing all aspects of client media campaigns across brands and channels - Designing media plans and offering client inputs and directions - Extracting insights through data mining and analysis - Initiating quality analysis and cross-category case studies - Executing campaigns seamlessly and reconciling all activities - Building strong relations across Strategic Business Units (SBUs) Skills And Experience To succeed in this role, you should have: - Minimum 7 years of experience, with at least 1 year in a similar role - Inquisitiveness and a positive team player attitude - Excellent communication, presentation, and interpersonal skills - Understanding of 360-degree mediums and their impact on client businesses - Ability to multitask calmly and take guidance when needed Life At WPP Media & Benefits We are committed to employee growth and responsible media investment. WPP Media offers access to global networks, employee resource groups, and various benefits including medical, retirement plans, vision, dental insurance, paid time off, partner discounts, and mental health awareness days. We are an equal opportunity employer fostering a culture of respect and equal opportunities. Our hybrid approach promotes creativity, collaboration, and connection. If you require accommodations or flexibility, discuss this with the hiring team during the interview process. Please refer to our Privacy Notice for information on data processing. We appreciate all applications; only selected candidates will be contacted for an interview.,

Job Title: Project Manager Location: Hyderabad Qualifications: M. tech /Ph.D. in Mechanical Engineering (or) Thermal Engineering Experience: 10+ Years Job description: To drive complex projects from concept to SOP (Start of Production). The ideal candidate will have a strong background in mechanical or thermal engineering with extensive project management experience, particularly in high-technology industries such as space, aerospace, or nuclear. Key Responsibilities: • Project Management: Lead and manage projects end-to-end, from inception through planning, execution, and delivery, ensuring timelines, budgets, and quality standards are met. • Agile Implementation: Facilitate adaption of Agile frameworks to engineering project needs, fostering iterative development and continuous improvement • Stakeholder Liaison: Coordinate and communicate effectively with external testing agencies, vendors, and customers to ensure smooth project progress and compliance. • Tool Utilization: Utilize project management software such as Zoho Projects and Microsoft Projects, alongside MS Office tools, for planning, tracking, and reporting project status. • Technical Leadership: Oversee design and system development. • Cross-Functional Collaboration: Work closely with mechanical, thermal, and project engineering teams to align technical solutions with project goals. • Documentation: Prepare and maintain detailed project documentation, including technical reports, schedules, risk assessments, and stakeholder communications. • Continuous Improvement: Identify opportunities for process optimization and implement best practices to enhance project efficiency and outcomes. Desirable Skills: • Experience with project management tools (e.g.,Zoho projects, Microsoft projects). • 5+ years of Project management post PMP certification • Proven ability to apply Agile project management methodologies in engineering environments. • Excellent communication, leadership, and stakeholder management skills

Maersk is a global leader in integrated logistics, having been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What We Offer: Joining Maersk means a career where you directly contribute to the success of our global operations. We provide ample opportunities for professional and personal growth, encouraging you to join a forward-thinking team that embraces innovation and cutting-edge technologies. You'll collaborate with diverse colleagues, gaining exposure to international business practices, all while benefiting from our commitment to work-life balance and flexible working arrangements. Position Summary: As a Customer Service Representative specializing in inbound calls, you will be the primary point of contact for our valued customers. This role involves interacting with customers via inbound calls (or emails, as needed) to provide customer service support and resolve routine to complex problems regarding Maersk's products or services. You will be instrumental in clarifying customer requirements, probing for understanding, and utilizing decision-support tools to provide appropriate resolutions. We are looking for someone with excellent communication skills in English and a strong customer-centric approach. Key Responsibilities: Customer Interaction: Interface with customers via inbound calls, emails, and other communication channels. Greet customers in a courteous, friendly, and professional manner, using agreed-upon procedures. Issue Resolution: Clarify customer requirements, probe for understanding, and utilize decision-support tools and resources to appropriately provide resolution. You should be able to handle complex queries from customers and resolve them independently. Empathy & Rapport Building: Listen attentively to customer needs and concerns, demonstrate empathy, and maximize opportunities to build rapport. Performance Standards: Ensure service delivered to our customers meets contractual Key Performance Indicators (KPIs). Knowledge & Tool Utilization: Continuously learn and effectively use internal tools and required knowledge to handle customer queries, requests, and complaints efficiently. Customer Satisfaction & Business Performance: Actively participate in activities designed to improve overall customer satisfaction and contribute to enhanced business performance. Sales Enhancement: Offer additional products and/or services to improve sales opportunities where appropriate. Documentation & Information Retrieval: Accurately track, document, and retrieve information for customer queries, requests, and complaints to ensure comprehensive resolution records. Problem-Solving: Demonstrate strong probing and problem-solving skills to address and resolve customer issues effectively. Continuous Improvement: Confirm customer understanding of the solution provided and offer additional customer education as needed to prevent future issues. Candidate Profile: Experience Mandate: Minimum of 2.5 years of inbound call center experience is mandatory. Education: Graduate or Undergraduate in any discipline (specific educational requirements may vary based on job requirements). Customer Service Orientation: Courteous with a strong customer service orientation. Technical Proficiency: Strong computer navigation skills and general PC knowledge. Communication Skills: Ability to effectively communicate, both written and verbally, with excellent English language proficiency. Dependability & Detail: Dependable with strong attention to detail. Adaptability: Skilled in multi-tasking, including the ability to be flexible and adapt to changes quickly. Resilience: Tolerance for repetitive work in a fast-paced, high-production work environment. Teamwork: Ability to work effectively as a team member, as well as independently. Professionalism: Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner. Flexibility: Ability to rotate shifts, as needed. To Apply: We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [ [HIDDEN TEXT] ].