3.0 - 7.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Customer Service Representative, your main responsibility will be to handle in-bound and out-bound calls from new customers and existing tenants to address their queries and concerns. You will need to coordinate with other teams to ensure timely resolution of these concerns. Additionally, you will be expected to be on call at the property to address issues such as power outages, breakages, and supply chain constraints. Key Responsibilities: - Take in-bound and out-bound calls to address queries/concerns of new customers and existing tenants - Coordinate with other teams to resolve concerns - Be accessible on call at the property to resolve issues like power outages, break...

Posted 1 month ago

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Support Service Program Lead Iron Systems, Inc

7.0 - 11.0 years

0 Lacs

noida, uttar pradesh

On-site

Experience: You should possess a minimum of 7-9 years of IT Vendor Management (Field Service Workforce) domain experience to be considered for the Lead (MVP) position at Iron Service Global. Job Description: As a Lead (MVP) at Iron Service Global, you will be responsible for leading a team through all phases of client acquisition (New Program Transition) of Field Services Operations process within strict timelines. Your duties will include understanding client requirements through SOW/NPT templates, identifying gaps between client requirements and ISG delivery capabilities in the USCA region, workforce capacity planning, predictive profit delivery, and implementing innovative data-driven pro...

Posted 2 months ago

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