Technical Writer

Roles and Responsibilities

• Manage the end-to-end exam development process for Oracle Cloud Applications and Oracle Cloud Infrastructure on Oracle MyLearn and Oracle Cloud Success Navigator platforms
• Contribute to all aspects of high-impact certification projects from start to finish, working in close collaboration with product development engineering, consultants, partners, instructional designers, psychometricians, and other Subject Matter Experts (SMEs)
• Define the intent and scope of exams for specific target audiences and job roles
• Perform Job Task Analysis (JTA), create exam blueprint design
• Manage item banks, blueprint development, and psychometric analysis to ensure test integrity and performance
• Conduct item review workshops and training sessions for SMEs and item writers
• Provide guidance and training on Oracle style guidelines and best practices for item writing
• Conduct item analysis and review statistical data to improve exam quality
• Manage multiple projects simultaneously, ensuring timely delivery of high-quality exam content
• Implement Certification industry standards and best practices in exam deliverables
• Stay up-to-date with latest trends and best practices in instructional design, certification exam development, and psychometrics
• Build a strong technical understanding of the product line to effectively engage with consultants, engineering teams, subject matter experts (SMEs), and instructors
• Own and drive the Go-to-Market strategy to ensure the success of certification exams

To be successful in this role, we need someone who has:

• Experience in designing and developing exams
• Exceptional writing, editing, and proofreading skills
• Understanding of what it takes to produce candidate value in an exam
• Professionalism and confidence to defend exams, processes, and exam content
• Strong knowledge of psychometric principles and their application in exam development
• Excellent project management skills with the ability to manage multiple projects simultaneously
• Strong analytical skills with the ability to interpret complex data and make data-driven decisions
• Excellent written and verbal communication skills, with the ability to convey complex concepts clearly to diverse audiences
• Proven ability to work in a fast-paced environment with geographically distributed stakeholders

Basic Qualifications

• Bachelors degree in Science or Engineering
• 5+ years of experience in certification exam development or credentialing, preferably in a tech or cloud-based environment
• Knowledge of certification industry standards and best practices
• Deep understanding of Oracle Cloud Applications (ERP, HCM, SCM, or CX) or experience working in the Oracle partner/customer ecosystem
• Previous experience with certification exams as an SME
• Technical writing and editing experience
• Any related-industry professional certification credentials
• Exposure to AI authoring/development tools