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Edunext Technologies Pvt Ltd
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Technical Support Executive

Technical Support Executive

Edunext Technologies Pvt Ltd

0 years

1 Lacs

gurgaon

Posted:1 week ago| Platform: GlassDoor logo

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Skills Required

support erp software maintenance development resolve design reports management troubleshooting communication programming word excel

Work Mode

On-site

Job Type

Full Time

Job Description

The ERP Coordinator Representative will provide technical assistance to schools using the company's ERP software, ensuring that their queries and issues were resolved in a timely and effective manner.

ERP Coordinator Responsibilities:

Provided technical support to schools using the company's ERP software, ensuring that their queries and issues were resolved in a timely and effective manner.

Conducted software installations, upgrades, and maintenance for clients, minimizing downtime and maximizing system efficiency.

Coordinated with the development team to identify and resolve software bugs and issues reported by clients, ensuring that they were resolved quickly and accurately.

Design Customize Reports using the software and guide to teachers and administrator (As per the client).

Also work on fee management, admission management, transport management, student management and other module that is used in school administration (As per the client).

Skills Required: -

Excellent problem solving and troubleshooting skills.

Excellent communication skills.

Must have problem solving and process improving mindset.

Have basic knowledge of programming skills.

Must have excellent knowledge of Microsoft Office (Word, Excel, etc)

Job Type: Full-time

Pay: ₹12,598.53 - ₹16,252.89 per month

Work Location: In person

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